Ryanair Customer Support Advisor with Spanish

4 tygodni temu

Szczecin, Polska Concentrix Pełny etat
Description

We are a professional team providing airline customer support for one of the biggest European airline.
Thanks to us, satisfied customers can enjoy a successful trip, and their difficult situations are solved by qualified staff.


Join us and work as:

Passenger Support in Spanish

Responsibilities:

- assisting passengers, supporting them with travel difficulties and providing information via incoming calls/chat/e-mails on the following topics: baggage, booking tickets, rescheduling flights
- handling complaints


Requirements:

- Knowledge of Spanish on communicative level (min. B2)
- Ability to operate Windows operating system and MS Office package
- Communication skills and attitude towards working with people
- High personal culture and customer orientation
- Commitment and motivation to work - together we can achieve more

- Availability to work from the office (Szczecin, Posejdon)

We offer:

  • attractive salary based on a civil (35.71 PLN/hr) or labour contract (6000 PLN)

  • flexible working hours between 9:00 and 22:00 - you decide when and how many hours you would like to work

  • modern workplace in the heart of Szczecin

  • team-building events

  • fully paid training to prepare you for direct contact with customer

  • team leader support at every stage of cooperation coaching, mentoring to improve your qualifications

Location:

Poland, Szczecin

Language Requirements:

Time Type:

Full time

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