IB-OB Travel Consultant

2 miesięcy temu

Warsaw, Polska Luxe Talent International Pełny etat

From Luxe Talent, International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail and FMCG, we are looking for 2 Travel Consultant (IB-OB) for one of our clients, an international Destination Management Company. The position is based in Warsaw.

In our recruitment and training consultancy we work with different firms in the Luxury, Premium and High Premium sectors around Europe and have offices in Barcelona, Madrid, Paris, Milan, Munich, Braga and Amsterdam.

Responsibilities of the Travel Consultant:

As Travel Consultant this position will be the driving force behind the business and responsible for the day-to-day running, managing sales, revenue and marketing.

  • Establish client requirements and use product knowledge to prepare the best program and to create a detailed itinerary, matching the client’s preferences and requirements.
  • Follow-up all itinerary proposals sent to clients to ensure maximum conversion to bookings.
  • Provide clients with recommendations on attractions, touristic sites and booking them.
  • Ensure familiarity with all products in the area– most specially those promoted by the company, in brochures, magazines and any other marketing media, including offers.
  • Complete the relevant pre and post trip paperwork.
  • Maintain an efficient, professional and friendly relationship with the client throughout the booking process.
  • Maintain regular contact with clients to keep them informed of progress and the status of booking.
  • Complete a thorough yearly competitor analysis to ascertain our position in the marketplace.

Requirements:

  • Degree/Diploma in Hospitality or business
  • Minimum of three years as a General Manager or Sales Manage (IB or OB operations in travel/tourism industry)
  • Must have full knowledge of Opera Full Service
  • Must have effective oral and written communication skills
  • Must have good analytical skills and decision-making ability
  • Must be able to work independently and multi-task, prioritizing as appropriate
  • Obtain any locally required certifications
  • Fluency in polish and english

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