Order Management Specialist

4 tygodni temu


Warsaw, Polska GROHE Polska Sp.zo.o. Pełny etat
Order Management Specialist w firmie GROHE Polska Sp.zo.o. | softgarden View job here

GROHE is the world's leading provider of sanitary fittings and a global brand, dedicated to providing innovative water products.For many decades, GROHE has been committed to the brand values of technology, quality, design and sustainability that all illustrate GROHE's commitment to creating exceptional experiences and to delivering "Pure Freude an Wasser". With its engineering, innovation and design activities firmly anchored in Germany, GROHE products bear the badge of quality "Made in Germany", ultimately strengthening the customers’ confidence in the brand.In 2014, GROHE became part of the LIXIL Group Corporation, a publicly listed company on the Tokyo Stock Exchange.

Order Management Specialist
  • Pełny etat
  • Warsaw, Poland
  • Hybrid
  • Z doświadczeniem zawodowym
  • 05.06.2024

Czy jesteś osobą zorientowaną na klienta, planujesz zmienić pracę i dołączyć do jednej z najbardziej dynamicznych firm o globalnym zasięgu? Jeśli tak, czekamy na Ciebie.

Twój zakres obowiązków:

  • profesjonalna, kompleksowa obsługa Klientów (telefoniczna i mailowa), zgodnie z obowiązującymi w firmie procedurami i standardami,
  • odpowiadanie na zapytania Klientów,
  • budowanie oraz doskonalenie trwałych relacji handlowych z Klientami,
  • kompleksowa obsługa zamówień,
  • współpraca z centralą w zakresie dotyczącym obsługi klienta,
  • kontrola procesu realizacji zamówień.

Nasze wymagania:

  • minimum 3 lata doświadczenia pracy w obsłudze klienta,
  • wyższe wykształcenie,
  • bardzo dobra znajomość oprogramowania MS Office,
  • dobra znajomość SAP,
  • dobra znajomość języka angielskiego,
  • umiejętność nawiązywania kontaktów i budowania relacji,
  • samodzielność, systematyczność i dokładność w działaniu,
  • zorientowanie na rezultat,
  • bardzo dobra organizacji pracy,
  • umiejętność pracy w zespole,
  • kreatywność.

To oferujemy:

  • pracę w dynamicznym zespole, w międzynarodowej firmie o ustabilizowanej pozycji na rynku,
  • atrakcyjne wynagrodzenie adekwatne do zajmowanego stanowiska i posiadanego doświadczenia,
  • elastyczne godziny pracy (8:00-17:00) i możliwość pracy zdalnej,
  • starannie zaplanowane wdrożenie i poznanie marki GROHE,
  • dobrą atmosferę i komfortowe warunki pracy w naszym biurze w Warszawie,
  • pakiet benefitów pracowniczych, między innymi: karta MultiSport, opieka zdrowotna, ubezpieczenie na życie, PPE
  • dobrą atmosferę i komfortowe warunki pracy w naszym biurze w Warszawie,
  • brak dress code'u,
  • kawa, herbata, owoce w biurze.
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