Junior Customer Care Specialist with Hungarian

3 tygodni temu


Warsaw, Polska Westwing Home & Living Pełny etat

JOIN OUR TEAM

As a Junior Customer Care Specialist , you will support customers across multiple contact channels, including phone, email, and Messenger. This role requires exceptional communication skills, empathy, and a strong aptitude for problem-solving, alongside effective planning and task management abilities. Fluency in Hungarian and/or Croatian is essential. This position is unlimited and located in Warsaw .

WHAT YOU'LL DO

answer phone calls and assist customers throughout the purchasing process resolve customer complaints and address issues promptly liaise with courier companies to clarify and resolve shipment issues collaborate effectively with other departments at Westwing

YOU COME WITH

empathy and a sense of fulfilment from supporting others excellent listening skills and attention to detail strong organisational abilities and time management fluency in Hungarian and/or Croatian proficiency in English at a minimum B2 level

WHY WESTWING

Aside from our awesome team and shared purpose we offer a variety of additional benefits. Come work with us and get:
an inspiring, international, informal and nonpolitical environment for you to take ownership and grow your career a unique culture based on trust, support, and collaboration where we foster open communication with our Company All-Hands, regular Q&A sessions flexible working mode a competitive compensation package including benefits (private health care, sports card and life insurance) a beautiful, centrally located and dog-friendly office, cafeteria with different lunch options, open spaces and sunny terrace 40% discount for Westwing Collection in our shop, 25% discount for all third-party brands, 10% family & friends voucher, Westwing Vouchers for special occasions regular company and team events

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