Digital Channels Manager
3 tygodni temu
Job Description
Circle K has an ambition to grow it’s business in the next several years through making its customers’ lives a little easier every day by delivering differentiated, delightful customer experiences. Technology leadership and customer technology capability will be critical to achieving this goal. A key focus area is to innovate the Customer Journey and deliver on our digital channel offerings.
That’s where you come in, we are looking for a Manager, Digital Channels Technology - Payments , to join our team. This is a newly created role within the Global Technology team, that will be responsible for bringing our digital payment strategy to life through technology and digital capabilities. Reporting to Director, Digital Channels Technology, you will be a key partner to our Global Customer Experience and Global Development teams.
Responsibilities
Key resource in the overall success of the digital payments and supporting components, aligning to the business objectives.
Trusted advisor for the Director, Digital Channels and other functional stakeholders on supporting the delivery of product and strategy.
Works with the technology teams to align on expectations with business stakeholders for delivery of new capabilities, features, and functionalities.
Collaborates with Product Managers, Product Technical Owners, Product Lead and Application teams to define the product backlog and feature priority.
Coordinates multiple teams (agile and waterfall) to manage all activities leading up to and including the release the defined product(s).
Removes Product Level Blockers (. dependency between teams).
Qualifications
Must be obsessed with delivering results, thinking big and “finding a way”, and have an external awareness and curiosity to innovate and disrupt.
Must have a self-starter attitude and be constantly seeking solutions to any challenges raised.
3-5 years of tech product owner or product management experience, ideally in the digital payment capabilities.
Agile/SAFe product management experience and planning tools (. JIRA, Confluence) preferred.
Excellent written and verbal communication, problem solving and analytical skills.
Proven record of managing multiple projects at once.
Ability to stay highly organized and efficient in a fast-paced, rigorous work environment.
Bachelor’s Degree Required.
An ideal candidate should have technology design, delivery, and production support expertise for large-scale omni-channel technology teams.
Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities.
Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
When working with us you can depend upon it that you will not be judged on the grounds of race, national origin, gender, sexual orientation, disability, age, or other legally protected status. Oppositely – we believe that our diverse and inclusive culture helps us create an amazing atmosphere where everybody feels welcome.
Interested?
We encourage you to apply.
We know great companies are built from within, by great people like you. Come grow with us We´re looking forward to your application.
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