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(Junior) Process Officer in Forbearance Services

4 miesięcy temu


Łódź, Polska Nordea Bank Pełny etat

Job ID: 25352 

Would you like to join a dynamic team within Credit Services area with high ambitions for successful deliveries? We are now looking for a (Junior) Process Officer in Forbearance Services who will work in Forbearance Service Unit, servicing Business Banking and Personal Banking with forbearance calculation, registration, control and monitoring.

At Nordea, we’re committed to being a partner our customers and society can count on. Compliance and integrity go hand in hand. Joining us means you’ll have an impact on how we do banking – today and tomorrow. So bring your ideas, skills and unique background. With us, you’ll be in good company with plenty of opportunities to collaborate, grow and make your mark on something bigger.

About this opportunity

Welcome to the Forbearance Services team. We add value by supporting our customer facing advisors with the forbearance process to help them make the right decisions and capture the related data at times, when our customers may face financial difficulties. As the (Junior) Process Officer, you’ll play a valuable role in centralizing calculation and registration of forbearance measures and completeness control.

What you’ll be doing:

Net Present Value calculation upon request from Customer Relationship Unit i.e. relationship managers Data driven completeness controls Registration in the Forbearance Documentation Tool Take part in setting up and stabilization of current and new tasks/projects

You’ll join a team with many development opportunities in an area of high attention. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

Are eager to become a specialist in a banking area and have high motivation for the professional development Are used to deliver strong performance by working both individually and as part of a team Have a pro-active approach, courage to share own opinion and can clearly and precisely communicate with the team and Stakeholders Are an innovative and curious person who get pleasure from challenges and contribution in improving and changing current ways of working

Your experience and background:

Graduated at least Secondary School (Leaving Cert) English on communicative level (B2) Good working skills in MS Office tools (in particular Excel) Experience working in an international team spread across multiple countries Analytical mindset, high attention to details, positive drive and can-do attitude Strong ownership of own work and team’s performance Flexible approach towards changes and experience in delivering improvements as part of a team Experience working in banks or financial institutions would be an advantage

If it sounds like you, get in touch