HR Operations Lead
5 dni temu
Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
People Experience Lead is responsible for the end to end HR service delivery to the Business Unit as the interface between the business unit on one side and People Services on the other. The Lead is responsible for continuously improving the employee experience within the Business Unit, driving self-service, flagging key BU requirements as well as building strong relationships with BU and PS stakeholders.
RESPONSIBILITIES:
VISION, STRATEGY & LIDERSHIP:
Ensures global vision, brand and identity of People Services are tailored to the needs of their BU Collaborates across the BU to ensure People Services strategy is aligned to the BU needs and drivesthe strategy implementation at BU level Provides guidance and leadership to the PE Advisors to support service delivery and manages consistency within the BUs Provides leadership and direction to the BU Squad consistent of PE advisors and My Work & Life Events AdvisorsOPERATIONAL DELIVERY:
Responsible for the end-to-end HR service delivery for the BU Acts as a key interface between the business unit and shared service centre; promoting self-service, flagging BU requirements to SSC and advising the Business on SSC support Leads BU Squads consisting of local People Experience Advisors, Talent Acquisition Lead/ Advisors as well as centrally located Employee Life Events teams to ensure BU needs are met in an efficient and effective way Leads and oversees Employee Relations service delivery where not supported by Shared Services/ delivered by the People Experience Advisors Promotes the HR operating model within the BU and seeks the right balance between efficient service delivery and tailored employee experience Acts as point of escalation for BU Leadership Team Uses Business Unit knowledge to identify specificBU requirements and applies this in service delivery Understands the wider support network including Capability team, EX team, Service Management, etc. and works with them to satisfy specific BU requirements Accountable for delivery in/by their BU Squad of designed (by EtoE Experience Leads) and agreed (with IC) RACF for processes within Core HR and AbsenceCONTINUOUS IMPROVEMENT:
Responsible for application of the service delivery model and end-to-end process framework for the BU; driving continuous improvement through benchmarking, to provide efficient, effective, and compliant People Services, with a employee driven culture Takes a continuous improvement focus to ensure great employee experience for all employees within a BU as well as more and more efficient service deliveryREQUIREMENTS:
EMPLOYEE AND STAKEHOLDER CENTRICITY
Empowering our workforce by designing and driving employee-centric and key stakeholder solutions with moments that matter in mind; delivering expert advice and services, anticipating problems and providing timely solutionsOPERATIONAL EXCELLENCE & CONTINUOUS IMPROVEMENT
Integrates continuous service improvement methodologies to provide reliable, efficient and repeatable operations to create a culture of continuous improvement and operational excellence.RELATIONSHIP MANAGEMENT
Influences key stakeholders through an understanding of their needs and influences outcomes to deliver functional solutions that add business value.The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland .
No Relocation support available
Business Unit Summary
At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury, Milka and Alpen Gold chocolates, Oreo, belVita, LU and Tuc biscuits get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
RegularExperience ManagementGlobal Business Services-
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