AR Collection Analyst

2 miesięcy temu


Warsaw, Polska NCR Corporation Pełny etat

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

TITLE: AR Collection Analyst
LOCATION: Warsaw, Poland

Responsibilities:

Monitoring outstanding balances and designing various collection options to negotiate collections.

Reviewing, preparing and updating AR statements.

Identifying collections issues and assisting in appropriate resolution to prevent further aging of delinquent balances.

Researching and resolving financial discrepancies.

Communicating with customers via phone, email and online meetings.

Maintaining knowledge on account information.

Providing analytical, forecasting, reporting and project support to senior management.

Collaborating with sales, account support, billing and disputes to ensure accurate knowledge transfer and financial reporting as well as to solve issues and find reasons for unpaid invoices.

Investigating and resolving customer queries.

Resolving customer credit issues.

Following up on, collecting, allocating payments, carrying out billing

Investigating historical data for debts and bills.

We are looking for candidates who:

Can accept regular shifts between 2 pm and 10 pm.

Can fluently communicate in English, both written and spoken.

Have a strong sense of accountability, Customer focus and goal orientation as well as negotiation skills and persistent desire to achieve results.

Already gained some professional experience in a multi-national company, as well as in outsourcing services environment

Can work in Excel

What We Offer

Full time employment contract.

Intense training program.

Competitive salary and other benefits.

Working in a friendly and supportive Team.

Working in a truly multinational environment

Offers of employment are conditional upon passage of screening criteria applicable to the job


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