(Junior) Process Officer with Danish Language

3 tygodni temu

Gdańsk, Polska Nordea Bank Pełny etat

Job ID: 27459 

We are now looking for a (Junior) Process Officer with Danish Language. Don’t miss this great opportunity to co-create the new customer journey landscape for our Danish customers. 


In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Tricity Services team. We add value by delivering high quality services to our customers. As the (Junior) Process Officer with Danish Language, you’ll play a valuable role in supporting and developing the team. Creating great customer experiences.

What you’ll be doing:

Contributing to the general Offboarding & Estates Services' strategic initiatives  Delivering on time and with high quality with strong focus on risk and compliance  Taking care of effective cooperation and transparent communication in Danish and English with relevant stakeholders Optimizing banking processes  Focusing on continuous improvements to ensure most efficient operations


You’ll join the DBS Denmark team. The role is based in Gdańsk; Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you are/have:

Ability to see what needs to be done, both in the short and long term, with a solution mind-set Solution oriented, can-do approach in dealing with challenges Courage to share own opinions and come up with own ideas Openness to drive, implement and enable others to change and improve things around Strong skills in building partnership relations with stakeholders Focus on delivering high quality service to customer


Your experience and background:  

Advanced level of Danish and English (spoken, written) Excellent communication skills on different business levels with ability to build partnership business relations Knowledge about Lean and continuous improvements Knowledge of Microsoft Office tools (MS Excel, Word, PowerPoint) Preferable previous experience in a back-office position


If this sounds like you, get in touch

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