IT Analyst in On-Site Support

2 tygodni temu

Łódź, Polska Nordea Bank Pełny etat

Job ID: 27792 

We are looking for an IT Analyst who will perform the duties of a stock manager in On-Site Support Team 4 in Łódź, Poland. The person will be responsible for managing the stock of IT equipment in Polish Branch (Łódź, Warsaw, 3city).

Nordea is the largest financial services group in the Nordic region and one of the biggest banks in Europe. We’re a fast changing company with big ambitions and strong focus on technology, together we’ll create the future of banking. 

While working with international teams in an inspiring work environment, you’ll have lots of opportunities to develop your skills, understand how a bank operates and advance your own career.

About our team

On-Site Support team is located in Core Operations and Infrastructure unit within Technology department. We work with global processes that impact all end users in Nordea. On-Site Support is mainly responsible for managing IT equipment, executing hardware work orders and supporting end users in resolving issues related to hardware. While performing our everyday tasks we strive to provide the best class service and deliver top quality. 

What you’ll be doing

Managing stock of hardware in Polish Branch (Łódź, 3city and Warsaw) which involves: ordering/receiving hardware and preparing old hardware to be returned to vendor  Maintaining control over our stock (laptops, PCs, monitors, printers)  Handling orders Performing asset update  Participating in projects  Taking ownership for delivering services within the agreed service level and focusing on our end-users satisfaction 

The position is based in Łodź.

5 days presence at the office during knowledge transfer period (approx.2 months) is expected, later on – hybrid model.

Who you are   

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

This is the right role for you if you:

Communicate with positive attitude to end users, colleagues and vendors to create good working climate  Have team working skills combined with the ability to work also independently Have pro-active approach and ability to adapt to different circumstances Are solution-oriented, able to make quick decisions, have good organizational skills Are able to communicate with different stakeholders 

Your background and skills include: 

Professional level English (a must)  Advanced Excel skills  Experience with databases BMC Remedy/Helix is an advanatge  Good knowledge of computers and Microsoft products (Office 365)  WIN10/11 experience

What we offer

People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

– we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch

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