Customer Account Coordinator

2 tygodni temu


Warsaw, Polska Zelh Pełny etat

We are seeking a detail-oriented Customer Account Coordinator to join our logistics team. This role is responsible for managing daily customer account operations, including load coordination, scheduling, and customer communication.


Responsibilities: 

  • Process and confirm tender acceptances for incoming shipments
  • Coordinate and optimize load building for efficient delivery
  • Provide accurate shipping quotes to customers
  • Respond to customer ETA requests during shift hours
  • Maintain and update customer portals with current shipment information
  • Prepare billing documentation and close out completed loads
  • Manage scheduling for deliveries and pickups
  • Generate and distribute customer-required reports
  • Maintain consistent communication with customers and internal teams


Working conditions:
- Work schedule: 11pm CST - 8pm CST Tuesday - Friday and Saturday (8 am - 2 pm),

- Competitive Salary in USD

- Remote mode of work

- 10+ business days of paid time off

- Team building and corporate events

- Equipment provided

- A supportive team



  • 1-2 years of logistics or transportation industry experience
  • English level Upper-Intermediate (B2) is A MUST
  • Strong attention to detail and organizational skills
  • Proficiency in Microsoft Office Suite
  • Excellent written and verbal communication skills
  • Ability to multi-task in a fast-paced environment
  • Experience with transportation management systems (TMS)
  • Experience with customer service in a logistics setting
  • Knowledge of transportation regulations and industry standards
  • Experience with billing and documentation processes


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