Customer Success Manager – German Speaking
4 tygodni temu
Customer Success Manager – German Speaking
ID: JR0034240
Poland, WarsawCustomer Success Manager – German Speaking
About Trellix:
Trellix is a global company redefining the future of cybersecurity and soulful work. The company’s comprehensive, open and native cybersecurity platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem, accelerates technology innovation through artificial intelligence, automation, and analytics to empower over 50,000 business and government customers with responsibly architected security. More at .
The Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption and implementation of Trellix Solutions, leading to successful customer renewals. The CSM must be comfortable consulting with customers at every level with the ability to articulate the value of Trellix solutions and services that inspires the adoption of solutions, services, educational offerings and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a successful renewal.
You will be considered the lead customer liaison for strategic accounts driving customer renewals Develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand customer's business strategy, technical environment and measurements for success with Quarterly Business Reviews to continue alignment and highlight ongoing progress Advocate for our customers with a focus on transformation, engagement, and experience Build and develop customer specific success plans to oversee customer on-boarding, adoption, and satisfaction across the portfolio to promote best practices and usage of Trellix products and solutions Partner with Sales to help transition the account from Pre-Sales to Customer Success and identify expansion opportunities Develop a comprehensive understanding of typical business and cyber security challenges faced by customers whilst demonstrating the fundamental capability of our technology, driving feature adoption to maximize time to value and return on investment. Handle escalations of deployment or customer productivity blocking issues, and coordinate related activities with Sales, R&D and CS Engineering Identify risks to the customer achieving their desired outcomes and stated business goals, working with account teams and cross-functional groups on risk mitigation or escalate as neededWe work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community InvolvementWe're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
-
Customer Success Manager
1 miesiąc temu
Warsaw, Polska Worldline Pełny etatCustomer Success Manager T his is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We...
-
Customer Success Manager
6 miesięcy temu
Warsaw, Polska Teradata Pełny etatCustomer Success Manager Location: Warsaw, Poland Requisition Number: 218090 External Description: Location: the role can be based anywhere in Poland What You’ll Do In this role you will, own the account strategy for engagement, adoption and success planning. Manage and curate existing customer relationships leveraging strong executive relationships...
-
Customer Success Manager, CEE
3 miesięcy temu
Warsaw, Polska Elsevier Sp. z o.o. Company Pełny etatAbout the Role The Customer Success Manager (CEE) role will ensure and grow additional revenue opportunities and protect revenue base via a total solution strategic approach within the book of business. Your focus will be on developing existing customers in CEE region, working mostly with Banking and Fintech sectors. Some travel may be required to support...
-
Customer Success Manager, Balkans
2 miesięcy temu
Warsaw, Polska Elsevier Sp. z o.o. Company Pełny etatAbout the role The Customer Success Manager role will ensure and grow additional revenue opportunities and protect revenue base via a total solution strategic approach within the book of business. Your focus will be on developing existing customers in CEE & Balkans region, working mostly with Banking and Fintech sectors. Some travel may be required to...
-
Senior Customer Success Manager
3 miesięcy temu
Warsaw, Polska Equinix Pełny etatWho are we? Equinix is the world’s digital infrastructure company®, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with...
-
Customer Success Specialist, Customer Interaction
4 miesięcy temu
Warsaw, Polska Triumph International Pełny etatTriumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph® and sloggi®. Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the...
-
Junior Card Dispute Specialist
2 miesięcy temu
Warsaw, Polska Majorel Poland Pełny etatAbout us and our team Does working at one of Europe’s largest fin-tech companies sound interesting to you? Are you keen to join a rapidly growing team, in an international environment where you’ll get tons of opportunities to develop yourself, and collaborate with colleagues from all over Europe? If so, you are in the right place! Nets is part of the...
-
Junior HR Specialist
6 miesięcy temu
Warsaw, Polska ERM Pełny etatSustainability is our business! ERM is a leading global provider of environmental, health, safety, risk, social consulting services, and sustainability-related services. We collaborate with the world's foremost organizations, delivering innovative solutions and assisting them in comprehending and addressing their sustainability challenges. To achieve...
-
Customer Success Manager
2 tygodni temu
Warsaw, Polska PRAGMATIKE Pełny etatJob Description: Location: Fully remote, EU timezone (CET +/- 2hours)Start date: ASAPLanguages: Fluent English is mandatoryOur client: SaaS specialized in outbound sales automation Responsibilities: Directly engage with customers across all communication channels, respond to inquiries and feedback to build trust and loyalty.Champion the customer's voice and...
-
Customer Service Legal Associate
3 miesięcy temu
Warsaw, Polska Ryanair Pełny etatRyanair Holdings plc, Europe’s largest airline group, is the parent company of Buzz, Lauda, Malta Air & Ryanair DAC. Carrying over 149 m guests p.a. on more than 2,400 daily flights from 79 bases, the group connects over 200 destinations in 40 countries on a fleet of over 600 aircraft, with a further Boeing 737’s on order, which will enable the Ryanair...
-
Warsaw, Polska Arrow Electronics, Inc. Pełny etatAbout UsThe Arrow Electronics, Inc. mission is to provide innovative solutions for technology companies. We drive design, build, and sourcing of technology solutions. With over 22,000 employees worldwide, we serve 85 countries across 345 locations. Our goal is to think, plan, and act innovatively to shape the future of technology.What We OfferBy joining our...
-
Customer Success Specialist, Customer Interaction
6 miesięcy temu
Warsaw, Polska Triumph International Pełny etatTriumph is one of the world’s largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph® and sloggi®. Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the...
-
Sales Ads Specialist with German
2 miesięcy temu
Warsaw, Polska Wibit Consulting & Services (WibitCS) Pełny etatIn collaboration we are working with a leading Outsourcing/BPO consultancy that assists businesses in creating positive, interactive, and successful customer interactions using a blend of human touch and technology. Together, we're looking for a German speaking Sales Ads Specialist to join their team in Gdańsk.Location: Gdańsk, PolandWork Model: Fully...
-
Customer Care Specialist
6 miesięcy temu
Warsaw, Polska GoFundMe Pełny etatWant to help us, help others? We’re hiring! GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe, a leading nonprofit fundraising software company that enables...
-
Customer Renewals Manager
2 dni temu
Warsaw, Polska MicroStrategy Poland Pełny etatJob DescriptionThe MicroStrategy Customer Renewals Manager role was born out of the need to accommodate each customer’s unique set of requirements as they adopt MicroStrategy technology. This individual will manage a portfolio of customers who have implemented our technology solutions with the goal of increasing product usage and overall adoption. Beyond...
-
Warsaw, Polska Patrique Mercier Recruitment Pełny etatPatrique Mercier Recruitment is dedicated to bridging the gap between talented professionals and exciting job opportunities that utilize their native language skills. We are currently looking for a Native Polish Speaking Customer Service Agent to join our enthusiastic team in Greece. This role allows you to engage with customers in your native language while...
-
Warsaw, Polska SIX Payment Services Pełny etatPremium Customer Service Specialist with German, English and Polish Date posted 12/08/ Location Warsaw | Poland Company Worldline This is WorldlineWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From...
-
PCI Support Analyst with German
3 miesięcy temu
Warsaw, Polska VikingCloud Pełny etatDescription PCI Support Analyst with German Location | Warsaw, Prosta 51 About VikingCloud Our VikingCloud team provides end-to-end security and compliance solutions to businesses all around the globe, delivering cutting-edge solutions to secure networks, maintain compliance, and complete assurance testing and assessments. Over 4 million businesses...
-
Customer Operation Manager EE
3 tygodni temu
Warsaw, Polska RS Group plc Pełny etatDrive Customer Excellence Across Eastern Europe We are looking for an experienced Customer Operations Manager to take ownership of our customer service strategy across the dynamic Eastern European markets of Poland, Hungary, Czech Republic, and Slovakia. In this pivotal role, you’ll lead the transformation of our customer service approach, setting new...
-
Czech-speaking Customer Support Specialist
3 dni temu
Warsaw, Polska LeasingTeam Group Pełny etatLeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®,...