Ecommerce CRO Manager

1 miesiąc temu

Warsaw, Polska Mira Pełny etat

About Mira

We are Mira, a San Francisco-based hormonal health company providing hormonal testing and integrative care. Since 2015, we have been on a mission to develop data-driven hormonal health solutions to help women make confident health decisions during every stage of their lives - from the menstrual stage to menopause.

At Mira, we offer solutions to test, boost, and navigate fertility. Our FDA-compliant at-home hormone monitor is the first and only at-home fertility tracker with quantitative technology, trusted by over 100,000 customers. Mira AI has already been trained on 15 million hormonal data points to fill gaps in women’s healthcare.

In 2023, Mira was recognized by Inc. 5000 as America's fastest-growing femtech company, and in 2024, one of the World’s Most Innovative Companies by Fast Company.

About the position

We are looking for an experienced E-Commerce Manager with a growth mindset and strong Conversion Rate Optimization (CRO) skills to join our dynamic team and enhance our e-commerce performance.

The ideal candidate should have a natural passion for continuously improving the e-commerce experience, exceptional multi-tasking and project management skills, excellent data interpretation abilities, and great attention to detail.

If you are eager to challenge yourself at a high-growth startup and make a meaningful impact on women's health, we invite you to join us

Responsibilities

  • E-Com Owner: You will be the key person responsible for planning our e-commerce strategy, smartly prioritizing e-com projects based on potential business impact. You will lead team meetings sharing e-com results, roadmap, and best practices.
  • Analytics: We expect from you strong analytical skills to track, measure, and report on website performance. Being able to build clear conclusions, find the root cause and suggest optimization strategy.
  • CRO – Test, Learn, Test: You lead and drive continuous testing initiatives for existing website pages and funnel. Managing CRO agency and internal development resources, – while also being hands-on and unafraid to tackle manual tasks yourself.
  • E-com Projects Management: You collaborate with the development lead, product, marketing and content teams to manage the website roadmap effectively, ensuring timely delivery of e-com projects. With a team, you will be working on a new pages creation and launching new products in the shop.
  • E-com Tools Optimization & Discovery: You will manage, monitor, and optimize our existing e-commerce tools for subscription management, product reviews, loyalty programs, promotional mechanics, pop-ups, and more. You are open to explore new tools and adept at evaluating their potential value.
  • E-com Issues Resolution: We expect from you proactive ownership in identifying, troubleshooting, and resolving [with a team] any e-commerce issues, ensuring a seamless and efficient user experience.
  • E-com CX Improvement: You develop a deep understanding of our customers and site visitors through data, leveraging those insights to improve ecom strategy.

Some of the Tools You’ll Use: Shopify+, WordPress, GA4, Triple Whale, Yotpo, Klaviyo, Elevar, Figma, Notion.

Requirements

  • 3+ years experience as a E-commerce Manager
  • Bachelor’s degree in Digital Marketing, Business Administration, Information Systems, or a related field
  • Proven CRO experience (we will ask to provide links to websites you optimized)
  • Familiar with Shopify: managed Shopify+ accounts and its ecosystem of apps
  • Strong experience with Web Analytics (Shopify, GA4, heat maps)
  • Excellent written and speaking English communication skills (B2+)
  • You are:
    • Creative & Strategic thinker with a strong customer orientation.
    • Proactive & Curious: You don’t wait for others to give you tasks; you’re self-motivated to seek answers and generate ideas.
    • Natural Perfectionist: You are able to see when the landing page can be improved, and won’t stop until they are close-to-perfect.
    • Effective communication skills: You are able to articulate strategies and plans to the team and management.
    • Responsible: You can complete projects on time and keep the e-commerce task status under control.
    • Fast-paced & Prioritization: You don’t delay important tasks and manage a large backlog efficiently.
    • Flexible: You quickly adapt when project circumstances change.

Will be a Strong Plus if You:

  • Worked in femtech, wellness, healthcare, supplements e-com
  • Possess a background in UX/UI design or have a keen eye for design improvements
  • Well-versed in the technical aspects of running a website, SEO, domain management
  • Have experience of building Landing Pages on your own

Details

The role is a remote position, with a 40-hour workweek, flexible working hours and occasional overlap with the US team.

What we offer

  • You will work with a dedicated, highly-engaged, international team of professionals who are passionate about helping couples and individuals start their families
  • We have a fast paced and collaborative work environment where we encourage open communication, ownership and independence
  • If addition to competitive salary we offer performance-based bonus system based on OKR
  • Benefits: paid vacation, holidays, and sick leaves,
  • We provide professional development opportunities - training courses, workshops and seminars

Recruiting process

Step 1 ‘Screening call with HR’ - Step 2 ‘Assessment task’ - Step 3 ‘Interview with department lead’ - Step 4 ‘Final interview with CEO/CMO ’

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