Sales Support Generalist
2 tygodni temu
Location: Wroclaw
Do you enjoy collaborating with people and organising exhibitions and events?
Are you committed and excited to make a difference?
Join our team and be part of the RX magic
About our Team
We are in the business of building businesses so everyone can thrive. Our flagship global events are our pride and focus, and we are now building on these, creating year-round communities with shared passion and purpose, designed to help businesses and people grow continually.
About the Role
As a Sales Support Generalist, you will provide assistance in any of our 5 Sales Support functions. Customer Success, Data Management, Event Relations, Event Support and Events Fulfillment.
Responsibilities
Customer Success – providing exhibitor support, acting as the point of contact for all after-sales support Data Management – managing and maintaining the RX database (lead generation, data enrichment, data cleansing and data validation) Event Relations – working on non-revenue outbound calling campaigns (visitor invites, information dissemination, data verification, pre / post-show survey and matchmaking) Event Support – providing inbound assistance for all call, e-mail and chat queries for all RX Events Fulfillment – being responsible for the on-going oversight of all exhibitor media programs, logistics and overall execution against exhibitor customer experience, before, during and after the eventRequirements
Fluency in German and English Be proficient in Microsoft Office Possess excellent communication skills to interact with customers and C-Level executives Have the ability to handle objections from customers Be capable of multitasking and prioritizing tasks Possess attention to detail Have some experience in project coordination and stakeholder management Demonstrate analytical, quantitative and deductive reasoning skills Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Access to a competitive contributory pension scheme and life assurance Tax-free childcare support Parental leave options Health screening and private medical benefits Season ticket loan About the Business RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit .-
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