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HR Services Supervisor
4 miesięcy temu
Job Description:
-DXC Technology is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.
We are a team delivering HR&Payroll services to our customer for over 10 years. We are looking for skilled leaders to manage our team and create experiences that keep the highest level of customer satisfaction. As an HR Services Supervisor you will play a key role in managing people and building a strong team spirit, coordinating day-to-day operations, building strong relationships with customers, and analyzing and resolving service delivery concerns.
Key areas of responsibilities:
End-to-end ownership for the process and team performance Occasionally support the team in the daily operations Supervising performance metrics measurement, escalation, change management, and communication. Key point of contact for customer-related activities. Coaching and monitoring the team and providing continuous feedback. Identify and run initiatives that aim to increase motivation level in the teams Goal setting and performance appraisal for the Team. Identify and analyze opportunities for continuous process improvements. Supervising workloads and dynamic respond to the resource changes. Leading calls and projects (CR) in cooperation with Business Solutions and APPS team Day-to-day collaboration with Operations Manager and other Supervisors Prepare and participate in client’s and management visitsKnowledge and skills for success:
Can - do attitude is a must. Excellent interpersonal skills and a team player mindset. Good Leadership, Client management and Communication skills. Strong understanding of the HR and Payroll process and Customer Service. Goal-oriented with a focus on meeting SLA commitments Client-oriented. Strong analytical and problem-solving skills. High level of decisiveness, agility and proactivity. Very good EnglishJoining DXC you gain:
Work in an international company, full-time job, and permanent job contract Opportunity to be a part of a fast-growing, innovative, and high-performing team within a truly global and multicultural organization Friendly atmosphere, independence, and flexible working hours (e.g. possibility of working from home) Competitive compensation package adjusted to candidate’s experience and qualifications Opportunity for personal and professional development and advancement within the company by taking part in interesting and challenging projects A modern and friendly work environment with an open-door policy Professional technical and soft skill training (internal DXC University and certification program), opportunity to learn and evolve within a team of experienced colleagues Private medical care, social benefits system, life insurance, Multisport card, Wellness Program, German language classes, relax corner (XBOX games and other), sport communities Employee Assistance Program (providing help for employees in difficult life situations)Send us your CV We are looking forward to speaking to you
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