Financial Services Account Associate Specialist

2 miesięcy temu

Poznań, Polska Jobs for Humanity Pełny etat
Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Travel Percentage :

0%Financial Services Account Associate Specialist

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the team

We are the Client Delivery Team responsible for providing services to investors of our clients.  Client’s requests are received and handled via email, post, or via telephone. We respond in accordance with applicable procedures, and service level agreements, ensuring we meet expectations of our clients and their underlying investors.

What you will be doing

  • Working with various internal and external clients and various departments to resolve outstanding issues, comply with customer requests, and respond to client inquiries via email, mail, or telephone.
  • Working on multiple applications and technological solutions to complete your daily tasks and assisting other team members with resolving any queries or issues.
  • Taking part in team-based activities such as: team meetings, various group projects and initiatives. Once fully trained, tasks could include assisting in the training/mentoring of peers and acting as a subject matter expert on our applications, policy and procedures.
  • Creative problem-solving and innovative thinking are highly encouraged and integral to our team’s approach.
  • Developing strong subject-matter knowledge and being able to assist leadership team as a go-to person for feedback and process expertise during various projects and daily queue management.
  • Effectively managing multiple priorities, demonstrating the ability to adapt and seamlessly transition between tasks.
  • Drafting procedures and training materials, facilitating meetings and acting as a team lead during manager’s absence.
     

What you bring:

  • Languages: Fluent English (at least C1) and good communication skills in written and spoken French.
  • Strong track record of past performance in terms of productivity and quality results.
  • Ability to manage priorities and clearly communicate on progress, challenges and thrive under pressure.
  • Constant willingness to expand own knowledge and understanding of the functions handled. Demonstrate ability to problem ensuring the needs of our clients are met with satisfactory outcomes.
  • Ability to apply existing procedures, own experience, and knowledge to address wide scope of client requests, including those of higher complexity.
  • Ability to effectively communicate within and outside own functional team.
  • Readiness to work from 08:00 am – 18:00 CET
     

What we offer you:

  • Working in an international company, alongside international colleagues.
  • Being a part of an innovative and entrepreneurial environment of a growing department and team.
  • Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories).
  • Development opportunities by using the company's on-line training database and LinkedIn Learning.
  • Participation in projects and training sessions focused on both soft skills (communication, presentation, conducting meetings) and technical skills (Excel, knowledge of capital markets, English language).
  • Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees).
  • Opportunity to get involved in social projects and local initiatives.
  • Language courses

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass


Array

  • Financial Services Account Associate Specialist

    3 tygodni temu

    Poznań, Greater Poland Jobs for Humanity Pełny etat

    Job OverviewFIS is a leading fintech company that powers the world's economy. We are seeking a highly skilled Financial Services Account Associate Specialist to join our Client Delivery Team.About the RoleThis is a full-time position that requires excellent communication skills, problem-solving abilities, and a strong work ethic. As a Financial Services...

  • Financial Services Account Associate

    1 miesiąc temu

    Poznań, Greater Poland FIS Pełny etat

    About the Role: As a valued member of our team, the Financial Services Account Associate supports the company in delivering a positive customer experience in a metric-driven environment. You are responsible for protecting the best interest of our clients by handling customer inquiries and resolving complex issues, completing account maintenance and...

  • Financial Services Account Associate Specialist

    2 miesięcy temu

    Poznań, Polska FIS Pełny etat

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 0% Financial Services Associate Specialist with French and English We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and...

  • FIS Financial Services Account Associate II Specialist

    3 tygodni temu

    Poznań, Greater Poland FIS Pełny etat

    FIS is seeking a highly motivated and detail-oriented Financial Services Account Associate II to join our Client Delivery - Operations Team. In this role, you will be responsible for performing Transaction Processing and Quality Control functions in accordance with applicable internal policies, procedures & governing regulations.About the RoleThe ideal...

  • Financial Services Account Associate II Operations

    3 tygodni temu

    Poznań, Polska Jobs for Humanity Pełny etat

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 0%Financial Services Account Associate II Operations Are you a diligent and motivated person? Do you enjoy learning and perfecting new skills? Would you like to work for a global company and interact with U.S. clients and...

  • Financial Services Account Associate II

    2 miesięcy temu

    Poznań, Polska FIS Pełny etat

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 0% Financial Services Account Associate II Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology....

  • Financial Services Account Associate II Operations

    2 tygodni temu

    Poznań, Polska Jobs for Humanity Pełny etat

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 0%Financial Services Account Associate II Operations Are you a diligent and motivated person? Do you enjoy learning and perfecting new skills? Would you like to work for a global company and interact with U.S. clients and...

  • Financial Services Account Associate II

    3 miesięcy temu

    Poznań, Polska FIS Pełny etat

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 0% We are FIS . Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you’re ready...

  • Financial Services Account Associate II NIGO CB Team

    2 tygodni temu

    Poznań, Polska Jobs for Humanity Pełny etat

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 0%Financial Services Account Associate II - NIGO CB Team(start in January 2025) Are you a diligent and motivated person? Would you like to utilize your English command and interact with U.S.-based clients via outbound calls and...

  • Financial Services Account Associate II

    2 miesięcy temu

    Poznań, Polska Jobs for Humanity Pełny etat

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 0%We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you’re ready to...

  • Financial Services Account Associate II

    4 tygodni temu

    Poznań, Greater Poland FIS Pełny etat

    About FISFIS is a global leader in financial services and technology, empowering its talented people to work on challenging and relevant issues.

  • Financial Services Operations Professional

    4 tygodni temu

    Poznań, Greater Poland FIS Pełny etat

    Job OverviewWe are seeking a highly skilled Financial Services Operations Professional to join our team at FIS. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our customers.About the RoleThe Capital Markets Customer Support Specialist will be responsible for providing exceptional customer service to our...

  • Financial Services Account Senior with German

    2 miesięcy temu

    Poznań, Polska FIS Pełny etat

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 0% Job Posting Description Every day, our teams innovate in the financial world. We work together to work smarter and make a difference at the same time. We focus on diversity and inclusion and give everyone on the team a...

  • Financial Services Account Associate Specialist

    4 tygodni temu

    Poznań, Greater Poland Jobs for Humanity Pełny etat

    Company OverviewFIS is a leading global financial services technology company that powers the world's economy. Our mission is to enable institutions and merchants to succeed in the digital economy by providing innovative and secure payment solutions.

  • Financial Reporting Specialist

    3 tygodni temu

    Poznań, Greater Poland 9605 GSK Services Sp z o.o. Pełny etat

    About 9605 GSK Services Sp z o.o.We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns. Our success absolutely depends on our people.Job Title: Financial...

  • Global Financial Services Operations Associate

    3 tygodni temu

    Poznań, Greater Poland FIS Pełny etat

    At FIS, we're seeking a motivated and detail-oriented individual to join our Client Delivery - Operations Team as a Global Financial Services Operations Associate. This role is an exciting opportunity to work in an international environment, collaborating with colleagues from diverse backgrounds.The primary responsibility of this position will be to perform...

  • Financial Services Customer Support Specialist

    4 tygodni temu

    Poznań, Greater Poland Jobs for Humanity Pełny etat

    About the RoleAs a key member of our team, you will be responsible for delivering exceptional customer experiences in a dynamic, metric-driven environment. You will protect the best interests of our clients by handling complex customer inquiries, resolving issues, completing account maintenance, and processing transactions.This role is part of our Customer...

  • FIS Financial Services Account Senior with German: A Challenging Role in the Fintech Industry

    3 tygodni temu

    Poznań, Greater Poland FIS Pełny etat

    About FISFIS is a leading global provider of financial services technology. Our innovative solutions help clients innovate in the financial world, work smarter, and make a difference.Our teams collaborate to deliver exceptional results, focusing on diversity, inclusion, and giving everyone a voice. We celebrate our successes together and strive to create a...

  • Financial Services Operations Specialist

    3 tygodni temu

    Poznań, Greater Poland FIS Pełny etat

    About the RoleThe Financial Services Operations Team is seeking a highly motivated and detail-oriented individual to join their team as a Financial Services Operations Specialist. As a key member of the team, you will be responsible for performing transaction processing and quality control functions in accordance with internal policies and governing...

  • Financial Operations Specialist

    4 tygodni temu

    Poznań, Greater Poland XTM International Limited Pełny etat

    Accounts Receivable SpecialistWe are seeking a highly skilled and organized Accounts Receivable Specialist to join our team at XTM International Limited.Your ResponsibilitiesManage incoming payments: Oversee the process of handling customer invoices and cash applications.Accurate and Timely Invoicing: Generate customer invoices in compliance with company...