![Foundever](https://media.trabajo.org/img/noimg.jpg)
Senior Team Manager with English
4 tygodni temu
Senior Team Manager with English
Req ID#: 383698Warsaw, PL, 02-675
Job Description:About Us
Join our team at Foundever
Senior Team Manager
Location: Warsaw
Specific Job Responsibilities
✅Proactively manages and is responsible for all Health and Safety issues for the team, ensuring a safe working environment for everyone.
✅Takes personal responsibility to understand and comply with all company and client security requirements and policies.
✅Ensures that all team members comply fully with the security policies and requirements of Foundever and its Clients, ensuring staff is given an appropriate level of knowledge/awareness to be able to comply with the policies within the context of their role and taking appropriate action when non-compliance is identified.
Qualifications
Language: Proficiency in English (C1);
College degree or directly related work experience would be an asset; Minimum of 12 months working experience in customer service with prior leadership experience
Excellent knowledge of all MS office tools (Word, Excel, PowerPoint, Access, Outlook); Experience with Google applications practical usage (ability to work in multiple application environment).
Personal skills
Strong interpersonal, coaching and leadership skills.
Strong verbal and written communication skills.
A pro-active attitude towards developing trust and professional rapport with employees and team members.
A can-do attitude with analytical and problem solving skills.
Availability to work a flexible schedule, including weekends and holidays
Working Conditions
Employment type of contract;
Basic salary + bonuses;
Work in our new office in Warsaw
What else should you know
Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);
We offer private Medicover insurance;
Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
Professional development through training and cross-location cooperation at the international level.
Company Overview
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
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