IT Service Manager

2 miesięcy temu


Kraków, Polska Pertemps ERP Pełny etat

location: remote 100% in Poland

language: fluent English

employment type: long-term contract, B2B

Are you ready to take on new challenges in IT service management within a dynamic, global environment? Join our team as an IT Service Manager (SAP) and play a pivotal role in managing SAP ERP services on an international scale

Tasks
  • Manage global SAP ERP services for teams across North America and Europe, ensuring timely delivery of projects and day-to-day operations (bug fixes, enhancements, documentation).
  • Track key performance indicators (KPIs) and implement innovative solutions to boost process efficiency and team engagement.
  • Collaborate with international teams, fostering a culture of innovation and growth in a safe, supportive environment.
Requirements
  • Bachelor’s or Master’s degree in IT, computer science, or a related field.
  • 5+ years of experience managing IT services, with a focus on SAP ERP/S/4 HANA.
  • Expertise in SAP ERP/ECC, SAP HANA, SAP Business Objects.
  • Experience in the pharmaceutical industry (GxP, CSV) is a plus.
  • Apply and take your career to the next level in a fast-paced, international setting


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