RFID Field Technical Support Engineer II

6 miesięcy temu

Poznań, Polska Johnson Controls Pełny etat

For our Retail Division we are looking for a:

RFID Field Technical Support Engineer

Sensormatic Solutions helps retailers deliver frictionless personalized experiences by powering accurate decision-making across the enterprise. We make connections and bridge gaps across retail enterprises to deliver critical, real-time insights into inventory, shoppers, associates and the retail environment. We protect assets and people by helping to ensure a safe and secure environment throughout the entire customer journey.

What you will do

The Field Technical Service is responsible for giving technical support for the following activities Innovative EAS (Electronic Article Surveillance) and RFID solutions to our main retail customers worldwide. The employee shall bring a good problem-solving attitude / logical bias to the position and have a strong customer focus.

This is an international position: It requires to travel internationally approximately half of the time.

How you will do it

Aid in the sizing, installation, maintenance, and operation of all technological resources, and for the effective, timely and continuous delivery of technical support services, maintaining a focus on quality, teamwork, and customer service. Provide technical support of the entire range of Sensormatic products both in customer facilities and internal staff (call center, administrative support areas, Field Ops Technicians). Development of new solutions and testing. Preparation of manuals and product guides. Execute technical support functions to the systems of the organization and the services offered by the company, as required (maintenance, updates, technical evaluations, installation of new definitions and devices, production of programs or improvements developed by the brands, among others). Resolution and attention to incidents and breakdowns (Level 2) Assist field technicians in the installation and maintenance of installed technologies, according to business strategies. Analysis of new product launch, validation, implementation, and training of teams in product deployments. Participate in the development of new projects. Implementation of complex solutions for the end customer. Visit to customer facilities during the installation and commissioning phase of the different installed technologies. On-site customer training. Communication with HQ and factories for the resolution of technical product incidents. Report to service providers and related areas any failure, technical, operational or security anomaly, ensuring their due follow-up and solution. Ensure full customer satisfaction, performing an adequate support process: monitoring, documentation, scaling.

What we look for 

Technical education, for example vocational upper secondary qualification in electronics, Information technology & communications, electrical engineering or automation technology. Previous technical experience in Electronics Security Systems especially EAS and RFID Technology. This is an international position: It requires to travel internationally approximately half of the time. English, Good Level.

SKILLS:

Logical problem-solver Hands-on approach Strong communication to present and explain complex technical issues. Excellent troubleshooting and problem-solving skills.

What we offer 

Johnson Control offers an interesting compensation package according to your qualification and experience. In addition to our salary policy, job stability, training, the possibility of professional development, and an excellent work environment, are part of our employee benefits package. 

Working with us you will be part of a global company that welcomes diversity, rewards work well done and inspires people to achieve their best. In an environment that is constantly evolving, we will put the pillars so that you can develop a professional path that is as unique as you. As a member of our team, you will have the opportunity to make a difference. The world is waiting for you, and so are we.

Who we are 

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers, and manufacturing. With a global team of 105,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. 

Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul®, and Grinnell®; SENSORMATIC Solutions.

For more information, visit www.johnsoncontrols.com

  • RFID Solutions Engineer

    2 tygodni temu

    Poznań, Greater Poland Johnson Controls Pełny etat

    Job Title: RFID Solutions EngineerAbout the Role:The RFID Solutions Engineer will be responsible for providing technical support for innovative Electronic Article Surveillance (EAS) and RFID solutions to our main retail customers worldwide. The ideal candidate will have a strong problem-solving attitude, excellent communication skills, and a focus on...

  • Field Service Engineer

    4 tygodni temu

    Poznań, Greater Poland Loma Systems Pełny etat

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our team in Poland. As a Field Service Engineer, you will be responsible for providing high-quality technical support to our customers in the field.Key ResponsibilitiesCarry out repairs, on-site commissioning, service, and calibration of customer's inline inspection...

  • Electronics Security Solutions Engineer

    7 dni temu

    Poznań, Greater Poland Johnson Controls Pełny etat

    About UsJohnson Controls is a global leader in building technologies and solutions. With over 130 years of innovation, we empower our customers to deliver comfort, safety, and energy efficiency.About the RoleWe are seeking an experienced Electronics Security Solutions Engineer to join our team. As a key member of our organization, you will be responsible for...

  • Technical Field Advisor

    4 tygodni temu

    Poznań, Polska FieldCore Service Solutions GMBH Pełny etat

    Job SummaryWe are seeking a highly skilled Technical Field Advisor to join our team in Poland. As a Technical Field Advisor, you will be responsible for providing technical expertise and support to our customers in the power generation industry.Key Responsibilities:Provide technical support and guidance to customers on the installation, maintenance, and...

  • Field Service Engineer

    4 tygodni temu

    Poznań, Greater Poland Veolia Pełny etat

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our Veolia Water Technologies team in Poland. As a Field Service Engineer, you will be responsible for providing technical support and services to our customers in the water treatment industry.Key ResponsibilitiesTravel to customer sites to perform routine maintenance and repairs on...

  • Field Service Engineer

    4 tygodni temu

    Poznań, Greater Poland Veolia Pełny etat

    About Veolia Water Technologies & SolutionsWe are a global leader in water recovery, treatment, and reuse, serving industries such as pharmaceutical, food and beverage, and microelectronics. Our mission is to provide superior technology, design, quality, service, and application support.Job DescriptionWe are seeking a Field Service Engineer to join our...

  • Field Service Engineer

    4 tygodni temu

    Poznań, Greater Poland Veolia Pełny etat

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Veolia Water Technologies & Solutions. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers in Poland.Key ResponsibilitiesTravel to customer sites to perform routine maintenance and repairs on water...

  • Field Service Engineer

    5 miesięcy temu

    Poznań, Polska Veolia Pełny etat

    Company Description Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and...

  • Field Service Technician

    3 tygodni temu

    Poznań, Greater Poland Loma Systems Pełny etat

    Company Overview At Loma Systems, we're dedicated to providing premium inspection equipment that ensures products are contamination-free and meet quality standards. Our team works closely with customers to deliver exceptional results, and we're looking for a skilled Field Service Engineer to join our team. Job Description As a Field Service...

  • Field Service Engineer

    3 tygodni temu

    Poznań, Greater Poland Loma Systems Pełny etat

    Technical Expertise for Polish OperationsAs a Field Service Engineer with Loma Systems, you will be responsible for providing high-quality technical expertise to our customers in Poland.Key Responsibilities:Carry out repairs, on-site commissioning, service, and calibration of customer inline inspection equipment in accordance with established processes and...

  • Global Technical Support Engineer

    3 miesięcy temu

    Poznań, Polska PayU Pełny etat

    About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our + merchants and millions of consumers. As a leading...

  • Technical Field Service Specialist

    1 tydzień temu

    Poznań, Greater Poland Loma Systems Pełny etat

    At Loma Systems, we're dedicated to providing high-quality inspection equipment to ensure food and pharmaceutical safety.We're seeking a skilled Technical Field Service Specialist to join our team in Poland.This role offers a unique opportunity to work with a range of products, from inline inspection equipment to other specialized tools.You'll be responsible...

  • Field Service Engineer

    2 miesięcy temu

    Poznań, Polska Loma Systems Pełny etat

    Company Description LOMA is a critical part of food safety and quality Want to work for a company who protect the consumer whilst also having a highly commercial focus?  LOMA SYSTEMS is a premium worldwide manufacturer of inspection equipment, used to identify contaminants and product defects in the food and pharmaceutical industries. LOMA Systems...

  • Field Service Technician

    4 tygodni temu

    Poznań, Greater Poland Loma Systems Pełny etat

    Technical Expertise====================As a Field Service Engineer at Loma Systems, you will be responsible for providing high-quality technical support to our customers in Poland. Your main goal will be to deliver exceptional field-based technical expertise, ensuring that our customers receive the best possible service.Responsibilities:---------------*...

  • Global Technical Support Specialist

    4 tygodni temu

    Poznań, Greater Poland PayU S.A. Pełny etat

    About the JobWe are seeking a highly skilled Technical Support Engineer to join our team at PayU S.A. As a key member of our global support team, you will be responsible for providing top-notch technical support to our B2B customers, ensuring their seamless experience with our payment solutions.Key Responsibilities:Provide API support and technical issue...

  • Technical Solutions Consultant

    2 tygodni temu

    Poznań, Greater Poland Randstad Polska Pełny etat

    Technical Sales RoleWe are seeking an experienced Sales Engineer to join our team as a Technical Solutions Consultant. This role involves working closely with clients to understand their technical needs and providing expert advice on suitable solutions.About the JobParticipate in client meetings to discuss solution selection and provide technical...

  • Global Technical Support Specialist

    3 dni temu

    Poznań, Greater Poland PayU Pełny etat

    About PayUWe are a leading payment and Fintech company in high-growth markets worldwide. As part of Prosus, one of the largest technology investors globally, we redefine online payments for our merchants and millions of consumers.Our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the...

  • Global Technical Support Specialist

    4 tygodni temu

    Poznań, Greater Poland PayU Pełny etat

    About PayUPayU is a leading payment and fintech company operating in 50+ high-growth markets. We're part of Prosus, one of the largest technology investors in the world. Our mission is to build a world without financial borders where everyone can prosper.About the RoleWe're seeking a Technical Support Engineer to join our team. As a Technical Support...

  • Senior Field Service Engineer

    2 dni temu

    Poznań, Greater Poland Philips Pełny etat

    About the RoleWe are seeking an experienced Senior Field Service Engineer to join our team in Łódź. As a key member of our Service organization, you will be responsible for installing and maintaining Philips Healthcare equipment in the Central and South Poland region.ResponsibilitiesInstall Philips Healthcare equipment according to quality and...

  • Global Technical Support Specialist

    3 tygodni temu

    Poznań, Greater Poland PayU Pełny etat

    About PayUPayU is a leading payment and fintech company operating in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East, and Africa. As a PCI-certified platform, we process approximately 6 million payments every day. Our mission is to redefine the way people buy and sell online for our merchants and millions...