Polish speaking Customer Service for a leading global provider in Athens, Greece
2 dni temu
Cross Border Talents is looking for a Polish native speaker to join the Polish customer experience team in a multinational leading global brand in Athens
What you will do:- Communicate with customers via phone, chat & e-mail.
- Track and follow cases.
- Maintain high customer satisfaction, representing a major brand.
- Provide troubleshooting for mobile devices.
- Assist customers to manage/secure their account & passwords.
- Set-up repairs for hardware-related issues.
- Escalate unresolved cases by contacting 2nd level support Interaction Experts.
- Native Polish.
- Fluent in English.
- Familiarity with iOS and/or MacOS, or comparable technology, is preferred.
- Great communication skills.
- Prior customer support experience would be an advantage.
- Strong troubleshooting skills.
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)).
- Competitive monthly salary + 2 extra salaries per year.
- Bring a friend and receive great bonuses
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth.
- Special events as well as other initiatives.
- Free online Greek language courses.
- Great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
For further information, you can also contact me at: pavlos.anastasiadis@cbtalents.org
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