Polish speaking Customer Service for a leading global provider in Athens, Greece

2 dni temu


Warsaw, Polska Cross Border Talents Pełny etat

Cross Border Talents is looking for a Polish native speaker to join the Polish customer experience team in a multinational leading global brand in Athens

What you will do:
  • Communicate with customers via phone, chat & e-mail.
  • Track and follow cases.
  • Maintain high customer satisfaction, representing a major brand.
  • Provide troubleshooting for mobile devices.
  • Assist customers to manage/secure their account & passwords.
  • Set-up repairs for hardware-related issues.
  • Escalate unresolved cases by contacting 2nd level support Interaction Experts.
What you will bring:
  • Native Polish.
  • Fluent in English.
  • Familiarity with iOS and/or MacOS, or comparable technology, is preferred.
  • Great communication skills.
  • Prior customer support experience would be an advantage.
  • Strong troubleshooting skills.
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)).
  • Competitive monthly salary + 2 extra salaries per year.
  • Bring a friend and receive great bonuses
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth.
  • Special events as well as other initiatives.
  • Free online Greek language courses.
  • Great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

For further information, you can also contact me at: pavlos.anastasiadis@cbtalents.org



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