Chargeback (Dispute Management) Specialist with German

6 miesięcy temu


Warsaw, Polska SIX Payment Services Pełny etat

Chargeback (Dispute Management) Specialist with German

Date posted 02/27/ Location Warsaw | Poland Company Worldline

The Opportunity

At Worldline our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We are looking for an organized, innovative, process driven colleague to join our team.

Day-To-Day Responsibilities

Analyzing incoming disputes from the issuing banks and taking the right decisions in accordance with the rules & regulations of different card schemes (MasterCard, Visa, Diners, Union Pay, JCB)Informing our merchants of their disputes, requesting appropriate documentation to refute the bank's claimEditing, preparing, and submitting documentation to the issuing banks in a timely and accurate mannerAdvising our customers in case of questions and ensuring that they understand the dispute process to avoid complaints

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

Good (B2+) written and verbal business communication skills in Polish, English and GermanA technical approach with excellent attention to detailStrong customer focusGreat interpersonal and communication skillsProblem-solving mindset, analytical and troubleshooting skillsKnowledge of Microsoft products (Windows, Outlook, basic Excel) and an affinity for handling applicationsExperience in Chargeback/credit card disputes will be a strong asset, otherwise experience in general customer service including complaint handling

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.Full-time job contract and stable working conditions (performance bonus, private medical healthcare and more)Competitive salary and a range of benefits for employees Best location in Warsaw - only 20 meters away from "Rondo Daszyńskiego" underground station 

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18, innovators and shape a tomorrow that is yours to own.



  • Warsaw, Polska SIX Payment Services Pełny etat

    Specialist Dispute Management Date posted 02/09/ Location Warsaw | Poland Company Worldline This is WorldlineWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and...


  • Warsaw, Polska Worldline Pełny etat

    This is Worldline. Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our...


  • Warsaw, Polska Worldline Pełny etat

     This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world,...


  • Warsaw, Polska Worldline Pełny etat

    The Opportunity At Worldline our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. We are always looking for new and innovative ways to improve quality, reduce costs, build...


  • Warsaw, Polska Majorel Poland Pełny etat

    About us and our team Does working at one of Europe’s largest fin-tech companies sound interesting to you? Are you keen to join a rapidly growing team, in an international environment where you’ll get tons of opportunities to develop yourself, and collaborate with colleagues from all over Europe? If so, you are in the right place! Nets is part of the...


  • Warsaw, Polska Helprise Pełny etat

    Join Helprise – one of the fastest growing outsourcing and consultancy firms providing the best talent, know-how and solutions for the execution of business processes. Be part of building an ecosystem that gives unique value to our customers, partners, candidates and employees. We are your career advocates – offering extraordinary opportunities to grow...


  • Warsaw, Polska Johnson Controls Pełny etat

    Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity for you. We are looking for German speakers who can also speak English to join our dynamic team in Bratislava, Slovakia. We are open to a broad range of candidates with different skills and experience, such as administrators, people from...


  • Warsaw, Polska GOLDMAN RECRUITMENT Pełny etat

    For our Client from biotechnology sector, we are currently seeking a Collections Specialist with proficiency in German to manage accounts receivable processes. The ideal candidate will be responsible for ensuring timely and accurate collection of outstanding payments, maintaining positive relationships with clients, and contributing to the financial health...


  • Warsaw, Polska Medtronic Pełny etat

    Careers that Change Lives As Dispute Analyst you will be part of the Customer Care Operations team responsible for investigating customer’s disputes, performing invoice corrections, providing information to customers, and analysing root causes. Work in partnership with internal stakeholders across multiple departments and business units to improve the...


  • Warsaw, Polska GOLDMAN RECRUITMENT Pełny etat

    For our Client, an international consumer goods company with a strong presence in the global market, we are looking for an Invoicing Specialist with German to join their dynamic team. This is an exciting opportunity for a motivated individual to contribute to the company’s invoicing and billing operations in a fast-paced, multinational...


  • Warsaw, Polska Johnson Controls Pełny etat

    Unlock Your Potential in Payroll Management! What you will do Are you passionate about ensuring accuracy and efficiency in payroll processing? We are seeking a dedicated HR Payroll Processing & Administration Specialist to play a vital role in our payroll operations. In this position, you will work closely with our external payroll provider to guarantee...


  • Warsaw, Polska Helprise Pełny etat

    Join Helprise – one of the fastest growing outsourcing and consultancy firms providing the best talent, know-how and solutions for the execution of business processes. Be part of building an ecosystem that gives unique value to our customers, partners, candidates and employees. We are your career advocates – offering extraordinary opportunities to grow...

  • Order to Invoice Specialist

    5 miesięcy temu


    Warsaw, Polska Diebold Nixdorf Pełny etat

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.  Position Overview Diebold Nixdorf is expanding its...


  • Warsaw, Polska Diebold Nixdorf Pełny etat

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Accounts Receivable Specialist with German (AR Specialist) ...


  • Warsaw, Polska GOLDMAN RECRUITMENT Pełny etat

    We are seeking a detail-oriented Accounts Receivable/I2C Specialist with German to join a dynamic team for a client in the FMCG industry. Responsibilities:performing preventive checks prior to invoicing,creating and posting invoices and credit notes,sending invoices and confirming receipt by customers,ensuring billing document templates and content...


  • Warsaw, Polska Worldline Pełny etat

    Specialist Billing with German Warsaw,  T his is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco...


  • Warsaw, Polska Wibit Consulting & Services (WibitCS) Pełny etat

    In collaboration we are working with a leading Outsourcing/BPO consultancy that assists businesses in creating positive, interactive, and successful customer interactions using a blend of human touch and technology. Together, we're looking for a German speaking Sales Ads Specialist to join their team in Gdańsk.Location: Gdańsk, PolandWork Model: Fully...

  • Cash Collection with German

    4 miesięcy temu


    Warsaw, Polska GOLDMAN RECRUITMENT Pełny etat

    For our Client from biotechnology sector, we are currently seeking a Cash Collection Specialist with proficiency in German to manage accounts receivable processes. The ideal candidate will be responsible for ensuring timely and accurate collection of outstanding payments, maintaining positive relationships with clients, and contributing to the financial...


  • Warsaw, Polska JLL Pełny etat

    JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where...


  • Warsaw, Polska Acronis Pełny etat

    Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Technical Support Specialist to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. As the...