Chargeback (Dispute Management) Specialist with German

4 tygodni temu

Warsaw, Polska SIX Payment Services Pełny etat

Chargeback (Dispute Management) Specialist with German

Date posted 02/27/ Location Warsaw | Poland Company Worldline

The Opportunity

At Worldline our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We are looking for an organized, innovative, process driven colleague to join our team.

Day-To-Day Responsibilities

Analyzing incoming disputes from the issuing banks and taking the right decisions in accordance with the rules & regulations of different card schemes (MasterCard, Visa, Diners, Union Pay, JCB)Informing our merchants of their disputes, requesting appropriate documentation to refute the bank's claimEditing, preparing, and submitting documentation to the issuing banks in a timely and accurate mannerAdvising our customers in case of questions and ensuring that they understand the dispute process to avoid complaints

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

Good (B2+) written and verbal business communication skills in Polish, English and GermanA technical approach with excellent attention to detailStrong customer focusGreat interpersonal and communication skillsProblem-solving mindset, analytical and troubleshooting skillsKnowledge of Microsoft products (Windows, Outlook, basic Excel) and an affinity for handling applicationsExperience in Chargeback/credit card disputes will be a strong asset, otherwise experience in general customer service including complaint handling

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.Full-time job contract and stable working conditions (performance bonus, private medical healthcare and more)Competitive salary and a range of benefits for employees Best location in Warsaw - only 20 meters away from "Rondo Daszyńskiego" underground station 

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18, innovators and shape a tomorrow that is yours to own.

  • Specialist Dispute Management

    2 miesięcy temu

    Warsaw, Polska SIX Payment Services Pełny etat

    Specialist Dispute Management Date posted 02/09/ Location Warsaw | Poland Company Worldline This is WorldlineWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and...

  • Specialist Dispute Management

    4 tygodni temu

    Warsaw, Polska SIX Payment Services Pełny etat

    Specialist Dispute Management Date posted 02/09/ Location Warsaw | Poland Company Worldline This is WorldlineWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and...

  • Chargeback (Dispute Management) Specialist with German

    1 miesiąc temu

    Warsaw, Polska Worldline Pełny etat

    This is Worldline. Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our...

  • Chargeback (Dispute Management) Specialist with German

    4 tygodni temu

    Warsaw, Polska Worldline Pełny etat

    This is Worldline. Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our...

  • Specialist Dispute Management

    2 miesięcy temu

    Warsaw, Polska Worldline Pełny etat

     This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world,...

  • Specialist Dispute Management

    4 tygodni temu

    Warsaw, Polska Worldline Pełny etat

     This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world,...

  • Specialist Collection

    4 tygodni temu

    Warsaw, Polska Worldline Pełny etat

    The Opportunity We offer you the opportunity to be part of the journey of reshaping how we pay together with colleagues from all over the world. You will be in the heart of a lively and growing FinTech company – Worldline. Did we mention that you will contribute to vital part of developing the payment industry’s most effortless Underwriting...

  • Specialist Collection

    4 tygodni temu

    Warsaw, Polska Worldline Pełny etat

    The Opportunity We offer you the opportunity to be part of the journey of reshaping how we pay together with colleagues from all over the world. You will be in the heart of a lively and growing FinTech company – Worldline. Did we mention that you will contribute to vital part of developing the payment industry’s most effortless Underwriting...

  • Payroll Specialist with German

    2 miesięcy temu

    Warsaw, Polska Helprise Pełny etat

    Join Helprise – one of the fastest growing outsourcing and consultancy firms providing the best talent, know-how and solutions for the execution of business processes. Be part of building an ecosystem that gives unique value to our customers, partners, candidates and employees. We are your career advocates – offering extraordinary opportunities to grow...

  • Dispute Analyst with French Language.

    1 miesiąc temu

    Warsaw, Polska Medtronic Pełny etat

    Careers that Change Lives As Dispute Analyst you will be part of the Customer Care Operations team responsible for investigating customer’s disputes, performing invoice corrections, providing information to customers, and analysing root causes. Work in partnership with internal stakeholders across multiple departments and business units to improve the...

  • Dispute Analyst with French Language.

    4 tygodni temu

    Warsaw, Polska Medtronic Pełny etat

    Careers that Change Lives As Dispute Analyst you will be part of the Customer Care Operations team responsible for investigating customer’s disputes, performing invoice corrections, providing information to customers, and analysing root causes. Work in partnership with internal stakeholders across multiple departments and business units to improve the...

  • Billing & Order Entry Specialist with German (Relocate)

    3 miesięcy temu

    Warsaw, Polska Johnson Controls Pełny etat

    Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity for you. We are looking for German speakers who can also speak English to join our dynamic team in Bratislava, Slovakia. We are open to a broad range of candidates with different skills and experience, such as administrators, people from...

  • Billing & Order Entry Specialist with German (Relocate)

    4 tygodni temu

    Warsaw, Polska Johnson Controls Pełny etat

    Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity for you. We are looking for German speakers who can also speak English to join our dynamic team in Bratislava, Slovakia. We are open to a broad range of candidates with different skills and experience, such as administrators, people from...

  • Billing & Order Entry Specialist with German (Relocate)

    2 dni temu

    Warsaw, Polska Johnson Controls International Pełny etat

    Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity for you. We are looking for German speakers who can also speak English to join our dynamic team in Bratislava, Slovakia.We are open to a broad range of candidates with different skills and experience, such as administrators, people from...

  • Billing & Order Entry Specialist with German (Relocate)

    14 godzin temu

    Warsaw, Polska Johnson Controls International Pełny etat

    Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity for you. We are looking for German speakers who can also speak English to join our dynamic team in Bratislava, Slovakia.We are open to a broad range of candidates with different skills and experience, such as administrators, people from...

  • Accounts Receivable Specialist with German

    2 tygodni temu

    Warsaw, Polska Diebold Nixdorf Pełny etat

    Accounts Receivable Specialist with German Miejsce pracy: Warszawa Your responsibilities Accounts Receivable Specialist with German (AR Specialist) minimizes financial risk to the organization by assessing and advising on creditworthiness of prospective and existing clients. Investigates credit applications and approves applications within established...

  • B2B Order Management Specialist with French and German

    1 dzień temu

    Warsaw, Polska British American Tobacco Pełny etat

    BAT is evolving at pace - truly like no other organisation. To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey! BAT POLAND IS LOOKING FOR AN B2B ORDER MANAGEMENT SPECIALIST WITH FRENCH AND GERMAN SENIORITY LEVEL: Non-management FUNCTION: ...

  • Customer Support Specialist with German

    4 tygodni temu

    Warsaw, Polska Teleperformance Polska Pełny etat

    Customer Support Specialist with German Miejsce pracy: Warszawa Your responsibilities If you are looking for an interesting job, writing is closer to you than speaking, and you need a flexible schedule - check out what we can offer you! Your tasks · Supporting customers in placing sports bets, · Verifying the age of bettors, · Division of working...

  • Specialist Risk Management with German

    4 tygodni temu

    Warsaw, Polska Worldline Pełny etat

    The Opportunity We are looking for a KYC/AML Risk Specialist to join our team and play a vital role in ensuring that Worldline does not do business with any unlawful or fraudulent clients, and support performing due diligence on our merchants worldwide. In this role, you will be responsible for protecting the company’s reputation and ensuring we...

  • Specialist Risk Management with German

    1 miesiąc temu

    Warsaw, Polska Worldline Pełny etat

    The Opportunity We are looking for a KYC/AML Risk Specialist to join our team and play a vital role in ensuring that Worldline does not do business with any unlawful or fraudulent clients, and support performing due diligence on our merchants worldwide. In this role, you will be responsible for protecting the company’s reputation and ensuring we...