Junior Customer Service with German
3 tygodni temu
Operation Monitoring:
- Tracking and analyzing alerts, implementing actions to resolve them.
- Analyzing and monitoring the integration of customer needs and logistic planning.
- Responding to discrepancies in forecasts and managing inventory.
Customer Inquiry Management:
- Registering and analyzing customer inquiries and complaints.
- Providing solutions and resolving issues.
- Communicating with customers, tracking progress, and finalizing matters.
Customer Relationship Optimization:
- Understanding the customer's language and adapting communication accordingly.
- Comprehending the customer's organization to take appropriate actions.
- Ensuring proper and regular communication about forecast reliability.
- Customer-Centric: Exceptional ability to understand and meet customer needs.
- Teamwork Oriented: Eager to work collaboratively and skilled in effective teamwork.
- Agile and Adaptable: Quick to adapt in fast-changing environments.
- Clear Communicator: Proficient in expressing thoughts and ideas, both verbally and in writing.
- Language Skills: Fluent in both English and German.
- Highly competent in computer usage.
- Comprehensive private medical care through LuxMed, with the option to include family members.
- Partial contribution towards a Multisport Card.
- Access to a variety of benefits with the MyBenefit Cafeteria pass.
- Attractive bonus scheme.
- Christmas vouchers.
- Convenient lunch card system.
- Participation in the Shareholders Plan for investment opportunities.
- Attractive discounts on the company's range of products.
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