Customer Representative with German

3 tygodni temu

Warsaw, Polska Michael Page Pełny etat
  • Monitor and ensure customer commitments on stock, logistics, and order status
  • Address and resolve customer requests and claims
  • Conduct root cause analysis and implement corrective actions
  • Maintain customer satisfaction through proactive communication and follow-ups
  • Enhance understanding of work flow and transmission modes for improved data quality
  • Familiarise with the customer's organisation (Power map) for effective measures
  • Ensure regular communication of forecast feasibility
  • Suggest process improvements to expedite digitisation
  • Track and share observations on internal and external KPIs
  • Contribute to improvements in collaboration with partners
  • Participate in strategic planning for selected clients
German skills are essential|Opportunity for Junior candidates
  • Customer-Centric Mindset
  • Team player, able to cooperate with others
  • Agile and responsive to a rapidly changing environments.
  • Communication skills - effectively articulating thoughts and ideas, both verbally and in writing.
  • Active listening skills to help understand and respond to the needs of others.
  • Fluency in English and German
  • Proficiency in office tools
  • Comprehensive private medical care through LuxMed, with the option to include family members
  • Partial contribution towards a Multisport Card
  • Access to a variety of benefits with the MyBenefit Cafeteria pass
  • Attractive bonus scheme
  • Christmas vouchers
  • Convenient lunch card system
  • Participation in the Shareholders Plan for investment opportunities
  • Attractive discounts on the company's range of products.

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