Customer Care Specialist with Greek

7 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat

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Customer Care Specialist with Greek / Romanian (m/f/d), Warsaw

Client:

Westwing Home & Living

Location:

Warsaw, Poland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

25eaaa1ccde7

Job Views:

3

Posted:

26.03.2025

Expiry Date:

10.05.2025

Job Description:

JOIN OUR TEAM

As a Customer Care Specialist, you will be responsible for customer care via various channels (telephone, email, and messenger). This position requires communication skills, empathy, solution-finding skills, and good planning and task management. It is essential to have fluency in Greek/Romanian. This position is unlimited and located in Warsaw.

WHAT YOU'LL DO
  • Respond to customer inquiries via phone and email, providing assistance during the purchasing process.
  • Resolve customer complaints and issues in a timely and effective manner.
  • Liaise with courier companies to clarify shipment details.
  • Collaborate with other departments within Westwing.
YOU COME WITH
  • Fluency in Greek and/or Romanian.
  • An empathetic attitude and a strong desire to help others.
  • Strong organisational abilities.
  • Communicative English at a minimum B2 level.
WHY WESTWING

Aside from our awesome team and shared purpose, we offer a variety of additional benefits. Come work with us and get:

  • An inspiring, international, informal and non-political environment for you to take ownership and grow your career.
  • A unique culture based on trust, support, and collaboration where we foster open communication with our biweekly Company All-Hands, feedback channels, and regular Q&A sessions.
  • Flexible working mode.
  • Up to 4 weeks temporary work-from-anywhere per year.
  • 20 to 26 days of paid vacation per year.
  • A beautiful, centrally located and dog-friendly office with free beverages and open spaces.
  • 40% off Westwing Collection in our shop, 25% off all third-party brands, 10% family & friends voucher, Westwing Vouchers for special occasions.
  • Regular and legendary company and team events like Movie Nights, Summer Parties, and more.
  • Health and wellbeing offerings including sports membership, private health care and life insurance.
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