Customer Care Specialist with Greek
7 dni temu
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Customer Care Specialist with Greek / Romanian (m/f/d), WarsawClient:
Westwing Home & Living
Location:
Warsaw, Poland
Job Category:
Other
EU work permit required:
Yes
Job Reference:25eaaa1ccde7
Job Views:3
Posted:26.03.2025
Expiry Date:10.05.2025
Job Description:JOIN OUR TEAM
As a Customer Care Specialist, you will be responsible for customer care via various channels (telephone, email, and messenger). This position requires communication skills, empathy, solution-finding skills, and good planning and task management. It is essential to have fluency in Greek/Romanian. This position is unlimited and located in Warsaw.
WHAT YOU'LL DO- Respond to customer inquiries via phone and email, providing assistance during the purchasing process.
- Resolve customer complaints and issues in a timely and effective manner.
- Liaise with courier companies to clarify shipment details.
- Collaborate with other departments within Westwing.
- Fluency in Greek and/or Romanian.
- An empathetic attitude and a strong desire to help others.
- Strong organisational abilities.
- Communicative English at a minimum B2 level.
Aside from our awesome team and shared purpose, we offer a variety of additional benefits. Come work with us and get:
- An inspiring, international, informal and non-political environment for you to take ownership and grow your career.
- A unique culture based on trust, support, and collaboration where we foster open communication with our biweekly Company All-Hands, feedback channels, and regular Q&A sessions.
- Flexible working mode.
- Up to 4 weeks temporary work-from-anywhere per year.
- 20 to 26 days of paid vacation per year.
- A beautiful, centrally located and dog-friendly office with free beverages and open spaces.
- 40% off Westwing Collection in our shop, 25% off all third-party brands, 10% family & friends voucher, Westwing Vouchers for special occasions.
- Regular and legendary company and team events like Movie Nights, Summer Parties, and more.
- Health and wellbeing offerings including sports membership, private health care and life insurance.
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