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Customer Service Lead with English and Greek/Serbian

1 tydzień temu

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Tomasz Rutkowski Solo Law Firm is looking for a dedicated Senior Customer Service Specialist to lead our customer service efforts.

As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of support.

Your responsibilities will include:

  • Managing customer inquiries and resolving issues in a timely manner
  • Collaborating with internal teams to identify opportunities for improvement
  • Developing and implementing process improvements to enhance customer satisfaction

To succeed in this role, you will need:

  • 3-5 years of experience in customer service or logistics
  • Excellent communication skills in English and Greek/Serbian
  • A strong understanding of logistics principles and processes
  • Ability to work effectively in a fast-paced environment

In return for your expertise, you can expect:

  • A competitive salary package
  • A collaborative and dynamic work environment
  • Ongoing training and development opportunities
  • The chance to make a real impact on our customers' experiences