Senior Service Manager for IT Security Services, Katowice
3 tygodni temu
ING
Location:Katowice, Poland
Job Category:IT and Technology
EU Work Permit Required:YesDescription:
We are seeking an experienced Senior Service Manager to join our IT Security Services team in Katowice. The ideal candidate will have a proven track record of managing services and supporting business customers in an international environment.
Responsibilities:
- Provide exceptional customer service as the primary point of contact for business customers.
- Manage escalated customer issues and complaints in a timely and professional manner.
- Ensure compliance with company guidelines and monitor key performance indicators to track customer service levels.
- Manage agreements and related documentation, including budgeting and planning.
- Collaborate with business customers and internal teams to build and productize new services.
- Improve efficiency and quality of reporting and processes, identifying opportunities and addressing risks.
About the Team:
Our team provides IT security services globally within the ING Group. We work closely with internal teams and customers to deliver exceptional results.
We follow the Agile approach, using flexible frameworks to drive innovation and autonomy. Our small teams collaborate to achieve outstanding outcomes.
If you are a customer-focused individual with a passion for providing exceptional service, we encourage you to apply for this role.
-
IT Security Service Delivery Manager
4 dni temu
Katowice, Silesia, Polska TN Poland Pełny etatJob OverviewWe are seeking a highly skilled IT Security Service Delivery Manager to join our team at TN Poland. As a key member of our squad, you will be responsible for managing services and supporting Business Customers in an international environment.About the RoleThe ideal candidate will have 3+ years proven experience in managing services and...
-
Security Services Management Specialist
4 dni temu
Katowice, Silesia, Polska TN Poland Pełny etatJob DescriptionWe are looking for a seasoned IT Security Service Delivery Manager to join our team at TN Poland. The successful candidate will have a strong background in service management, excellent communication skills, and the ability to build partnerships.Key ResponsibilitiesService Performance MonitoringProcess OptimizationCustomer Support and...
-
Support & Managed Services Delivery Manager, Katowice
3 tygodni temu
Katowice, Silesia, Polska TN Poland Pełny etatJob Title: Support & Managed Services Delivery Manager, KatowiceClient: NTTLocation: KatowiceJob Category: OtherEU work permit required: YesJob Reference: 71b709d09701Job Views: 12Job Description:Make a Difference with NTT DATANTT DATA is a company that pushes the boundaries of what's possible. We're renowned for our technical excellence and leading...
-
IT Security Process Improvement Lead
4 dni temu
Katowice, Silesia, Polska TN Poland Pełny etatJob TitleIT Security Service Delivery ManagerAbout the JobWe are seeking a highly skilled IT Security Service Delivery Manager to join our team at TN Poland. The successful candidate will have a strong background in service management, excellent communication skills, and the ability to build partnerships.Key ResponsibilitiesService Performance...
-
Senior IT Manager
5 dni temu
Katowice, Silesia, Polska ING Hubs Poland Pełny etatSenior IT Manager Job DescriptionWe are looking for a Senior IT Manager to lead our IT projects at ING Hubs Poland. As a Senior IT Manager, you will be responsible for overseeing the planning, implementation, and delivery of IT projects, ensuring they meet the required standards and timelines.About Our CompanyOur company provides end-to-end project...
-
Senior Project Manager
4 dni temu
Katowice, Silesia, Polska TN Poland Pełny etatJob OverviewWe are seeking a highly skilled Senior Project Manager to join our team in Katowice.The successful candidate will have the opportunity to lead a team involved in a set of programs or projects, ensuring quality targets and repeatable performances.Deliver solutions for integrating actionable performance metrics, improving process models and data...
-
IT Security Consultant for European Projects
7 dni temu
Katowice, Silesia, Polska Vattenfall Pełny etatWe are recruiting for a highly motivated and experienced Senior IT Security Officer to join our team at Vattenfall.In this role, you will be responsible for:Developing and maintaining IT security policies and proceduresIdentifying and mitigating IT Security risksValidating and assessing the risk for certain IT security changesConducting security reviews and...
-
Senior IT Security Specialist
7 dni temu
Katowice, Silesia, Polska Vattenfall Pełny etatVattenfall is seeking a highly skilled Senior IT Security Officer to work in an international team of experts in IT Security.As a Senior IT Security Officer, your responsibilities will include:Developing and maintaining IT security standards and guidelinesIdentifying and mitigating IT Security risksValidating and assessing the risk for certain IT security...
-
Regional Service Delivery Manager
3 tygodni temu
Katowice, Silesia, Polska TN Poland Pełny etatJob TitleRegional Service Delivery Manager, KatowiceAbout the RoleWe are seeking a highly skilled Regional Service Delivery Manager to oversee the delivery of services to clients or end-users. The successful candidate will be responsible for ensuring that all service requirements are met effectively and efficiently.Key ResponsibilitiesService Delivery...
-
IT Support Manager
3 tygodni temu
Katowice, Silesia, Polska TN Poland Pełny etatGlobal IT Support Manager OpportunityWe are seeking a highly skilled and experienced IT Support Manager to oversee first and second line support across our studios, globally.Scope of Responsibilities:Create a location strategy for Support taking into consideration the need for 24/7 support that follows the sun.Drive an automation first, shift left mentality...
-
Senior Pre Sales Engineer, Katowice
3 tygodni temu
Katowice, Silesia, Polska TN Poland Pełny etatSocial network you want to log in with:Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world.Senior Pre Sales EngineerPosition OverviewWe are looking for a Senior Pre Sales Engineer to join our team...
-
Education Center Manager, Katowice
3 tygodni temu
Katowice, Silesia, Polska TN Poland Pełny etatJob Title:Education Center Manager at zondacryptoAbout Us:zondacrypto is the largest cryptocurrency exchange in Central and Eastern Europe. A company built by creative people who believe cryptocurrencies and blockchain are the future.Our Company Culture:We seek individuals with an open mind, unconventional thinking, commitment, and a willingness to...
-
Junior Infrastructure Security Engineer @
2 tygodni temu
Katowice, Silesia, Polska Shiji Poland Pełny etatJob Description- You will be helping with designing and implementing security measures, to ensure that cloud environments are free from vulnerabilities and security risks.- Internal communication regarding identified findings.- No meetings with clients.Technologies:- Security related: Prowler, PMapper, Viz, Nmap,- Cloud related: AWS, Tencent, Aliyun, Oracle...
-
Cybersecurity Program Manager
2 dni temu
Katowice, Silesia, Polska TN Poland Pełny etatWe're seeking a seasoned Cybersecurity Program Manager to join our team at Alstom in Katowice. As a key member of our cybersecurity team, you will play a critical role in ensuring the security of our organization's projects.About this opportunityThis is an exciting chance to take on new challenges and apply your cybersecurity expertise in a cutting-edge...
-
IT Security Architect
4 dni temu
Katowice, Silesia, Polska Reply Group Pełny etatAbout Cluster ReplyCluster Reply is a leading provider of consulting and system integration services for Microsoft technologies. We specialize in modern workplace and security solutions, business applications, applications and infrastructure, as well as data and artificial intelligence.Job RequirementsEducation: University degree in computer science,...
-
IT Service Delivery Manager
4 dni temu
Katowice, Silesia, Polska TN Poland Pełny etatService DeliveryWe are seeking an experienced IT Service Delivery Manager to join our team in TN Poland. In this role, you will be responsible for leading and managing the development, testing, and deployment of SAP solutions, ensuring quality and adherence to timelines and budgets. You will work closely with stakeholders to translate business requirements...
-
IT Security Professional
4 dni temu
Katowice, Silesia, Polska TN Poland Pełny etatAbout the RoleWe are looking for a seasoned professional who aims to contribute significantly to our cybersecurity objectives, leveraging a diverse skill set and industry-specific knowledge. As a Vulnerability Assessment Expert, you will be responsible for identifying potential vulnerabilities and developing effective mitigation...
-
Public Cloud Security Engineer, Katowice
3 tygodni temu
Katowice, Silesia, Polska TN Poland Pełny etatPublic Cloud Security Engineer PositionWe are seeking an experienced Public Cloud Security Engineer to join our team at ING in Katowice.Key Responsibilities:Ensure the security and resilience of Public Cloud infrastructure.About the Role:The successful candidate will play a critical role in ensuring the security and integrity of our cloud infrastructure...
-
Senior Data Architect in Katowice
4 dni temu
Katowice, Silesia, Polska TN Poland Pełny etatWe are seeking a highly skilled Senior Data Architect to join our team in Katowice. In this role, you will be responsible for designing and implementing data systems that support business growth and drive innovation.Key Responsibilities:Design and implement data architectures that meet business requirementsCollaborate with stakeholders to understand business...
-
Senior IT Software Engineer
4 dni temu
Katowice, Silesia, Polska TN Poland Pełny etatJob DescriptionWe are seeking a highly experienced Senior IT Software Engineer to join our team in Katowice. As a key member of our squad, you will be responsible for managing a large scale of Windows endpoints across the world.Key Responsibilities:Managing software packaging and distribution processesAutomationSecurityTroubleshootingAbout Us:As an...