Client Services Delivery Associate
6 dni temu
As a Client Services Delivery Associate your skills and qualifications will include:
- Very good MS Office skills (Word, Excel, PowerPoint, Outlook, SharePoint)
- A high attention to detail
- Ability to prioritize tasks
- Good organizational and administrative skills
- Excellent communication skills at all levels with a client focus; understanding and applying appropriate communication styles as needed.
- Ability to enter and analyse data and check its accuracy
- Flexibility and openness to new challenges and tasks
- Ability to identify and implement process improvements to reduce time and improve efficiency within STG Client Services Delivery
- Some paralegal/legal/contracting experience in a fast-paced environment would be desirable
This is a hybrid role with the flexibility to work from our Krakow office.
About the teamAon is currently recruiting a Client Services Delivery Associate to join a high functioning dynamic team. You will support STG's Account and Sales Management Globally. You will collaborate with various internal teams (including sales, risk, finance, senior stakeholders, global brokers, technology consulting, marketing and others), as well as clients.
This role involves the prioritisation, review and management of processes for new contracts leading to contract execution and then supporting the ongoing management of the account including monthly software licence renewals.
What the day will look likeAs a Client Services Delivery Associate, your key responsibilities will involve but not be limited to:
- Supporting the business team to ensure client contracts/documentation is prepared in a complete, accurate and timely manner in accordance with Aon standards.
- Following our review processes to ensure draft documents are fully checked and signed off prior to execution using DocuSign.
- Drafting and issuing quotations, updating finance systems and Excel trackers accurately and in a timely fashion with excellent attention to detail.
- Managing on-going account administration structures such as the Client Services mailbox and support for user requests, responding to queries and ensuring a consistent client experience.
- Maintenance of client account finances (change requests, billing and renewals, supporting business processes for on-time billing and follow ups).
- Contacting clients in advance of renewals to understand their requirements and promote client retention.
- Support the processing of global sales wins in the Order-to-Cash system.
- Review and processing of software licences and consulting agreements following our policy standards and governance.
- Creation of PowerPoint presentation slides and graphics and attendance at legal priorities meetings.
STG is Aon's new global consulting and technology business focused on, but not limited to, insurance and reinsurance companies and other participants in the insurance industry. The business provides strategy consulting, technology solutions and advisory services to many of the most prestigious companies in Global (Re)insurance. We have privileged access to Aon's proprietary data, software, and the knowledge of its global network of insurance industry experts to derive unique and compelling insights into the sources of competitive advantage in our industry.
This role is an opportunity to be involved in our newly formed group with ambitious growth plans. It is a pivotal role which will support the activities of a variety of people and teams in STG globally. This new team reflects the criticality of the work being completed with the right level of focus to support our growth plans for 2025, and our desire to ensure a smooth, efficient and highest quality output to our clients.
#J-18808-Ljbffr-
Client Services Delivery Associate
4 tygodni temu
Kraków, Lesser Poland Aon Pełny etatDo you want to help build a dynamic administration function supporting busy and growing account teams delivering exciting new technology solutions for some of the biggest insurance companies in the world?Are you a self -starter with a critical eye for the small details?Do you have the experience to bring new ideas and approaches daily to create an efficient...
-
Service Delivery Associate
1 tydzień temu
Kraków, Lesser Poland careersinpoland Pełny etatAt Goldman Recruitment, we are seeking a Service Delivery Associate to join our team in Kraków. This role will involve handling business inquiries and customer requests, ensuring data accuracy, and collaborating with colleagues to improve customer satisfaction.We offer a dynamic work environment that emphasizes professional growth, teamwork, and innovation....
-
Client Service Associate
1 dzień temu
Kraków, Lesser Poland IG Group Pełny etatWe are seeking a highly motivated Client Service Associate to join our team. As a Client Service Associate, you'll play a key role in delivering exceptional client service and support to our global client base.You'll be responsible for providing front-line support to clients across various communication channels, answering queries from our client base on all...
-
Client Service Delivery Manager
7 dni temu
Kraków, Lesser Poland IG Group Pełny etatService Delivery LeaderThis is an exciting opportunity for a talented individual to join our team as a Client Service Delivery Manager.In this role, you will be responsible for leading a team of client service professionals, developing and implementing effective strategies to deliver exceptional customer service, and ensuring that all interactions are...
-
Client Services
2 tygodni temu
Kraków, Lesser Poland Abroad Experience Pełny etatOur international client who is an international non-profit organisation is looking for a proactive Client Services & Procurement Specialist.Responsibilities/TasksThe Client Services & Procurement Specialist is expected to serve as the client services expert as well as the procurement and order fulfilment expert for assigned product category within the...
-
Senior Client Services Executive
6 dni temu
Kraków, Lesser Poland TN Poland Pełny etatAbout UsTN Poland is a company that values diversity and fosters a collaborative environment.We strive to create opportunities for growth, learning, and professional development, empowering our team members to excel in their roles.Access to expert knowledge and resources across various business areas.A comprehensive benefits package prioritizing employee...
-
Hybrid AP Process Associate
7 dni temu
Kraków, Lesser Poland Genpact Pełny etatJob DescriptionAs an Accounts Payable Operations Associate – Process Associate – German - Hybrid Krakow, you will be part of our Accounts Payable Europe organization. Your primary responsibility will be to provide professional services to client affiliates across 31 countries. This involves executing and validating processing of external supplier...
-
Client Services Coordinator
6 dni temu
Kraków, Lesser Poland Radiopik Pełny etatWe are looking for a highly motivated Client Services Coordinator to join our team at Radiopik. In this role, you will be responsible for supporting the business team to ensure client contracts and documentation are prepared in a complete, accurate, and timely manner.You will follow our review processes to ensure draft documents are fully checked and signed...
-
Client Service Delivery Specialist
3 dni temu
Kraków, Lesser Poland Radiopik Pełny etatAbout the RoleThe Client Service Delivery Administrator will play a crucial part in our US Broking Team, working closely with consultants from the US partner teams to advise clients on the best group healthcare insurance options. This involves analyzing documentation, choosing suitable policies, and delivering high-quality Power Point presentations to client...
-
Process Associate
7 dni temu
Kraków, Lesser Poland Genpact Pełny etatJob SummaryWe are seeking an Accounts Payable Operations Associate – Process Associate – German - Hybrid Krakow to join our team. As a key member of our Accounts Payable Europe organization, you will provide professional services to client affiliates across 31 countries. Your responsibilities will include executing and validating processing of external...
-
Kraków, Lesser Poland State Street Pełny etatWho are we looking for?Custody Management Services Expert who will provide proactive management of Asset Manager relationships, through regular service review and professional and timely communication with business units and clients.Your new roleAs Custody Management Services Expert, Senior Associate you will:Be responsible for maintenance of accurate...
-
Associate Online Consultant
2 tygodni temu
Kraków, Lesser Poland Aon Hewitt Pełny etatAon Sp. z o.o.OverviewAon sets up and handles online benefits systems for our clients. In the role of Associate Consultant, you will support this process by being the key point of contact between our clients, consulting team, projects teams, operational teams and other key customers. This role purpose is to successfully handle all client requirements and...
-
Kraków, Lesser Poland Genpact Pełny etatJob Description - Accounts Payable Operations Associate – Process Associate – German - Hybrid Krakow (MAN018771)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting...
-
Global Services Delivery Coordinator
4 dni temu
Kraków, Lesser Poland Avature Pełny etatRequired Skills and QualificationsThis role requires 2-4 years of experience in project management, global services delivery, and team collaboration. A Bachelor's Degree and excellent communication and presentation skills are also essential. Additionally, proficiency in Spanish is preferred.
-
Accounts Payable Operations Associate
7 dni temu
Kraków, Lesser Poland Genpact Pełny etatCompany OverviewGenpact is a global professional services firm delivering outcomes that shape the future. Our team of 125,000+ people across 30+ countries are driven by our innate curiosity and entrepreneurial agility. We serve leading enterprises, including Fortune Global 500 companies, with deep business and industry knowledge, digital operations services,...
-
Support & Managed Services Delivery Manager
1 tydzień temu
Kraków, Lesser Poland TN Poland Pełny etatSocial network you want to login/join with:col-narrow-leftClient:NTTLocation:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:3d2f737ba6f2Job Views:3Posted:17.03.2025Expiry Date:01.05.2025Job Description:Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical...
-
Client Success Manager
1 tydzień temu
Kraków, Lesser Poland TN Poland Pełny etatSocial network you want to login/join with:Our client is an international translation agency established in 1997, is one of the significant providers of translation services for Central and Eastern European languages in the EU markets. They exclusively serve demanding Western European markets, collaborating regularly with hundreds of translators from several...
-
Delivery Manager
7 dni temu
Kraków, Lesser Poland TN Poland Pełny etatGrid Dynamics is a leading provider of cutting-edge technological solutions for businesses across various industries.We are looking for an experienced Delivery Manager to manage our clients' projectsEssential functionsManage client expectations from deliverables perspectiveEstablish and maintain relationships with client stakeholders, and become the primary...
-
Kraków, Lesser Poland TN Poland Pełny etatClient Service Delivery Assistant Job PostingAbout the PositionWe are seeking a highly skilled Client Service Delivery Assistant to join our team. As a key member of our Norwegian-language support team, you will provide exceptional service to our clients and stakeholders.About TN Poland's CultureOur company prioritizes trust, inclusivity, and collaboration....
-
Kraków, Lesser Poland Genpact Pełny etatJob Description - Accounts Payable Operations Associate – Process Associate – German - Hybrid Krakow (MAN018703)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting...
