Client Services Delivery Associate

2 tygodni temu

Kraków, Lesser Poland Aon Pełny etat
Do you want to help build a dynamic administration function supporting busy and growing account teams delivering exciting new technology solutions for some of the biggest insurance companies in the world?

Are you a self -starter with a critical eye for the small details?

Do you have the experience to bring new ideas and approaches daily to create an efficient and streamlined capability supporting our ambitious growth plans within Aon's Strategy and Technology Group?

If the answers are yes, we would like to talk to you

This is a hybrid role with the flexibility to work from our Krakow office.

About the team

Aon is currently recruiting a Client Services Delivery Associate to join a high functioning dynamic team. You will support STG's Account and Sales Management Globally. You will collaborate with various internal teams (including sales, risk, finance, senior stakeholders, global brokers, technology consulting, marketing and others), as well as clients.

This role involves the prioritisation, review and management of processes for new contracts leading to contract execution and then supporting the ongoing management of the account including monthly software licence renewals.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation we are united through trust as one inclusive, diverse team and are passionate about helping our colleagues and clients succeed.

What the day will look like

As a Client Services Delivery Associate, your key responsibilities will involve but not be limited to:

- Supporting the business team to ensure client contracts/documentation is prepared in a complete, accurate and timely manner in accordance with Aon standards.

- Following our review processes to ensure draft documents are fully checked and signed off prior to execution using DocuSign

- Drafting and issuing quotations, updating finance systems and Excel trackers accurately and in a timely fashion with excellent attention to detail.

- Managing on-going account administration structures such as the Client Services mailbox and support for user requests, responding to queries and ensuring a consistent client experience

- Maintenance of client account finances (change requests, billing and renewals, supporting business processes for on-time billing and follow ups)

- Contacting clients in advance of renewals to understand their requirements and promote client retention

- Support the processing of global sales wins in the Order-to-Cash system

- Review and processing of software licences and consulting agreements following our policy standards and governance

- Creation of PowerPoint presentation slides and graphics and attendance at legal priorities meetings

How this opportunity is different

STG is Aon's new global consulting and technology business focused on, but not limited to, insurance and reinsurance companies and other participants in the insurance industry. The business provides strategy consulting, technology solutions and advisory services to many of the most prestigious companies in Global (Re)insurance. We have privileged access to Aon's proprietary data, software, and the knowledge of its global network of insurance industry experts to derive unique and compelling insights into the sources of competitive advantage in our industry.

This role is an opportunity to be involved in our newly formed group with ambitious growth plans. It is a pivotal role which will support the activities of a variety of people and teams in STG globally. This new team reflects the criticality of the work being completed with the right level of focus to support our growth plans for 2025, and our desire to ensure a smooth, efficient and highest quality output to our clients.

  • Global Client Services Associate

    7 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    About UsOur company is a global leader in the financial services industry, offering a wide range of products and platforms to our clients worldwide. We pride ourselves on delivering exceptional client service and supporting our clients' needs through innovative solutions.We're currently recruiting for a Global Client Services Associate to join our team in...

  • Service Delivery Associate

    7 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    About the RoleWe are looking for a skilled Service Delivery Associate to join our team. In this role, you will be responsible for delivering exceptional service and ensuring client satisfaction.Key Responsibilities:Client Communication: Communicate effectively with clients, responding promptly and professionally to their inquiries via email and live...

  • Transaction Services Associate

    3 dni temu

    Kraków, Lesser Poland Antal Poland Pełny etat

    Transaction Services Associate - Banking Operations Specialist with GermanWe are seeking a highly motivated and detail-oriented individual to fill the role of Transaction Services Associate - Banking Operations Specialist, responsible for managing banking transactions with efficiency and accuracy.The ideal candidate will have excellent communication and...

  • Client Services Delivery Expert

    3 dni temu

    Kraków, Lesser Poland Radiopik Pełny etat

    At Radiopik, we are seeking a highly skilled Contract Administrator to join our team. This is an exciting opportunity to work with us in a hybrid role, providing support for our clients in the insurance industry.Key Responsibilities:Supporting the business team to ensure client contracts/documentation is prepared in a complete, accurate and timely manner in...

  • Client Service Delivery Coordinator Specialist

    6 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    OverviewAon is a leading global professional services firm that provides a range of services to help clients navigate complex business challenges. As a Client Service Delivery Coordinator, you will play a key role in delivering exceptional client service and driving business growth.

  • Client Services Expertise Provider

    2 dni temu

    Kraków, Lesser Poland IG Group Pełny etat

    We are seeking a Client Services Expertise Provider to join our team. As a key member of our support staff, you will be responsible for delivering exceptional client service and supporting the delivery of world-class trading solutions.The ideal candidate will have a strong understanding of financial markets and a passion for learning more about them. You...

  • Capgemini Financial Services Associate

    3 dni temu

    Kraków, Lesser Poland Capgemini Pełny etat

    About UsCapgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Our purpose is to unleash human energy through technology for an inclusive and sustainable future.Job TitleWe are seeking a highly motivated and detail-oriented individual to fill the role of Capgemini Financial...

  • Junior Client Services Associate

    3 dni temu

    Kraków, Lesser Poland Brown Brothers Harriman Pełny etat

    Job OverviewBrown Brothers Harriman is a leading provider of financial services. Our company values stability and innovation, with a long-tenured leadership team that provides guidance and mentoring to build the next generation of professionals.We are seeking a Junior Operations Specialist Client Account Profile who will play a key role in ensuring the...

  • Professional Services Associate

    7 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    As a Professional Services Associate, you'll be part of a dynamic team that's passionate about delivering world-class customer service at TN Poland. We're looking for a skilled professional who can effectively communicate with customers, provide solutions, and maintain our excellent reputation.Key Requirements:At least two years of experience in customer...

  • IT Service Delivery Associate

    7 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    We are seeking an IT Service Delivery Associate to join our team at TN Poland. In this role, you will be responsible for delivering high-quality technical support to our clients.Key Responsibilities:Providing technical assistance to clients via remote desktop connectionsDocumenting all interactions with clients in our ticketing systemCollaborating with other...

  • Client Services Professional

    7 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Overview of the PositionThis entry-level role is ideal for candidates with strong interpersonal skills, seeking work in an active and team-focused environment. As a Trading Services Analyst, you will play a vital role in delivering exceptional client service and supporting our global client base.Key ResponsibilitiesProvide comprehensive support to clients...

  • Client Relationship Manager

    6 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    We are looking for a Client Relationship Manager to support our clients in Poland. As a primary contact, you will provide exceptional levels of client service by proactively responding to client inquiries and resolving issues promptly.Key Responsibilities:Manage client relationships and provide timely responses to client inquiries.Collaborate with internal...

  • Associate Online Consultant

    3 dni temu

    Kraków, Lesser Poland Aon Hewitt Pełny etat

    Aon Sp. z o.o.OverviewAon sets up and handles online benefits systems for our clients. In the role of Associate Consultant, you will support this process by being the key point of contact between our clients, consulting team, projects teams, operational teams and other key customers. This role purpose is to successfully handle all client requirements and...

  • System Manager

    7 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Job OverviewThis role requires excellent leadership, project management, and communication skills, with a strong ability to work under pressure and meet tight deadlines. The successful candidate will be responsible for overseeing the delivery of multiple client-facing projects, including the award-winning InfuseDX.They will also manage a team of developers,...

  • Project Delivery Specialist

    6 dni temu

    Kraków, Lesser Poland HSBC Service Delivery (Polska) Sp. z o.o. Pełny etat

    Company OverviewHSBC Service Delivery (Polska) Sp. z o.o. is a leading financial services company seeking an experienced Delivery Manager to join our digital team.About the RoleWe are looking for a passionate and inspiring technologist who can lead by example, champion innovation and quality, and deliver accurate features and capabilities on time.

  • Client Service Coordinator

    4 tygodni temu

    Kraków, Lesser Poland Aon Pełny etat

    What the day will look likeIn short days can be very different in this role and varied depending on your clients. You can be on calls talking to clients about challenges and how to help them solve problems, you can be working with your client team to look at improvements internally and or collaborating with your counterparts in other regions on global...

  • Materials Buyer Associate

    7 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    We are seeking a talented Materials Buyer Associate to join our SC Indirect Materials buying team, supporting Europe markets. As a key member of the team, you will play a crucial role in sourcing, negotiating and buying goods and services to meet the company's operational needs.ResponsibilitiesApproving requisitions and managing invoice queries in alignment...

  • Accountable Client Executive

    2 dni temu

    Kraków, Lesser Poland Stefanini Pełny etat

    About the Position:This role offers an exciting opportunity for a motivated and results-driven individual to join our team as a Client Team Manager. As a key member of our team, you will play a crucial role in ensuring the successful delivery of our services to our clients. Your primary responsibilities will include building and maintaining strong...

  • Account and Sales Management Support Associate

    3 dni temu

    Kraków, Lesser Poland Radiopik Pełny etat

    Radiopik is seeking a talented Account and Sales Management Support Associate to join our team. This is an exciting opportunity to work with us in a hybrid role, providing support for our clients in the insurance industry.Job Description:This role involves prioritising, reviewing and managing processes for new contracts leading to contract execution and then...

  • Delivery Manager

    4 tygodni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Job Title: Delivery ManagerWork Type: Office/Remote Technical Level: Manager Job Category: Delivery ManagementN-iX is seeking a highly motivated and experienced Delivery Manager to lead our Data Management Unit. With over 30+ Data projects, we are one of the leading companies in Big Data expertise. Our diverse portfolio includes aviation technology, telecom,...