Polish-Speaking Sales Team Leader wanted in Gdańsk

3 dni temu


Gdańsk, Pomerania, Polska Cross Border Talents Pełny etat
Polish-Speaking Sales Team Leader wanted in Gdańsk

Join Our Team as a Polish-Speaking Sales Team Leader in Gdańsk

Position: Sales Team Leader with Polish
Location: Gdańsk, Poland
Work Model: Fully on-site
Employment Type: Full-time

Are you an inspiring leader with a passion for sales? We are seeking a Polish-Speaking Sales Team Leader to join our dynamic team in Gdańsk and drive success in our sales operations

What You Will Do:

  1. Performance Management: Continuously review and manage absenteeism and attrition for all Sales Advisors, ensuring return-to-work and exit interviews are conducted.
  2. Monitor Performance: Oversee the work performance of all Sales Advisors and conduct quarterly performance reviews, along with monthly one-on-one meetings.
  3. Recognition and Rewards: Ensure Advisors are recognized and rewarded for their outstanding achievements.
  4. Goal Direction: Provide clear guidance aligned with the team's sales goals and foster open, two-way communication.
  5. Team Environment: Cultivate a supportive and team-oriented environment where Advisors take pride in their work.
  6. Employee Satisfaction: Implement and review actions from employee satisfaction surveys.
  7. Coaching and Development: Coach, motivate, and develop Sales Advisors, offering opportunities for skill expansion and career growth.
  8. Call Monitoring: Monitor Advisor calls to ensure quality and adherence to standards, whether via deskside or remote.
  9. Client Communication: Ensure timely communication of any client or campaign issues to the Operations Manager.
  10. Client Satisfaction Improvement: Take appropriate actions to enhance client satisfaction survey scores and implement GOS processes.
Who We're Looking For:
  1. Language Skills: Excellent communication skills in English and C2 Polish.
  2. Leadership Experience: At least 1 year in sales operations or team leading (ideally in B2B), managing both internal and external stakeholders.
  3. BPO/Contact Centre Experience: Minimum of 3 years in a BPO or contact center environment.
  4. Dynamic Personality: A vibrant and resolute personality to effectively lead and coach a team.
  5. Sales Operations Knowledge: Strong understanding of B2B sales operations and experience with sales KPIs.
  6. Adaptability: Ability to thrive in a fast-paced international environment, with a drive to make an impact and share best practices.
  7. Time Management: Effective prioritization and time management skills, especially under pressure.
What We Offer:
  1. Collaborate with Top Brands: Opportunity to work with leading brands in the market.
  2. Competitive Compensation: Attractive remuneration package.
  3. Healthcare Benefits: Access to private medical healthcare.
  4. Engaging Role: Play a key role in shaping B2B sales for major partners.
  5. Professional Development: Ongoing opportunities for professional growth.
  6. Relocation Support: Assistance available if needed.
  7. Dynamic Team: Join a dedicated and motivated team.
  8. Modern Office: Work in a modern environment in Oliwa, equipped with advanced workstations, free beverages, and fresh fruit.
Ready to lead and inspire a high-performing sales team? Apply now to become a vital part of our Gdańsk team Your journey to impactful leadership starts here
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