SSC Operational Excellence Manager
2 tygodni temu
Social network you want to login/join with:
Client:Flint Group
Location:Job Category:Other
EU work permit required:Yes
Job Reference:dc8c0d663f36
Job Views:34
Posted:23.01.2025
Expiry Date:09.03.2025
Job Description:Scope of duties:
As SSC Operational Excellence Manager your role will be improving processes within the SSC organization to enhance efficiency, productivity and effectiveness. You will play a critical role in optimizing processes owned by SSC organization, enhancing productivity and driving operational excellence within Flint Group.
- Process analysis: Analyzing existing processes to identify areas of improvement, inefficiencies and bottlenecks. This involves gathering data, observing workflows and conducting interviews with staff.
- Process improvement strategies: Collaborating with cross-functional teams to develop and implement process improvement strategies for administrative functions. This may involve redesigning workflows, implementing new technologies or introducing best practices.
- Standardization and documentation: Developing and implementing standardized procedures, policies and guidelines. Creating process documentation, including standard operating procedures (SOPs), work instructions and templates to ensure consistency and clarity.
- Training and development: Providing training and coaching to staff on new processes, procedures and tools. Ensuring that employees understand and adhere to the improved administrative processes to maximize efficiency and effectiveness.
- Performance monitoring: Establishing key performance indicators (KPIs) to measure the effectiveness of processes. Regularly monitoring and analyzing data to identify trends, track progress and make data-driven decisions.
- Technology implementation: Identifying and implementing technology solutions to automate and streamline processes. This may involve evaluating and selecting software applications, overseeing implementation and providing training & support to users.
- Change management: Leading and managing change initiatives related to processes. This includes communicating changes to stakeholders, addressing concerns and ensuring smooth transition & adoption of new processes.
- Stakeholder management: Collaborating with various stakeholders, including department heads, executives and administrative staff, to gain buy-in and support for process improvement initiatives. Building strong relationships and effectively communicating the benefits and impact of proposed changes.
- Risk assessment and mitigation: Identifying potential risks and challenges associated with process improvements. Developing mitigation strategies to minimize disruptions and ensure smooth implementation.
- Continuous improvement: Promoting a culture of continuous improvement within the SSC function. Encouraging feedback, soliciting suggestions and fostering innovation to identify new opportunities for process optimization and implement changes as needed.
- Minimum 4 years of experience in similar role in other similar size SSCs or COEs with proven track record
- Process Guru with great project management and change management skills
- Tech-savvy and passionate about efficiency improvement through standardization and digitalization solutions
- Can-do hands-on attitude
- Certification and experience in use of Lean & Agile methodologies and tools
- Mandatory fluency in spoken and written English
- Ability to use the SAP system
- Computer literate (Excel, Word, Lotus Notes, etc.)
- Very good work organization and customer relationship building skills
- Very good communication skills including stakeholder management and the ability to work in a team
- Ability to effectively manage time and prioritize tasks
- Independence in acting and making decisions in the assigned area of authority
- Ability to think analytically and easily absorb new knowledge
- Initiative in action
- Possibility to have real impact on the business
- Work in dynamically developing company
- Trainings, knowledge sharing & experience gained by working with experts
- Stable working conditions based on employment contract
- Hybrid work system, flexible hours
- Medical care, sport card, life insurance
- Exceptionally friendly working atmosphere and team support
- Modern office located in the Center of Łódź
-
Operational Excellence Manager
17 godzin temu
Łódź, Łódź Voivodeship, Polska Hitachi ABB Power Grids Pełny etatWe are a global technology leader in the energy sector, advancing a sustainable energy future for all. Our campus in Łódź serves as a center for transformer development and production, with 4 factories working together to create essential components for large-scale projects worldwide.Power transformers play a critical role in ensuring the reliability of...
-
Global HR Excellence Manager
15 godzin temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatKey Responsibilities:Leverage data-driven insights to identify areas for improvement and execute targeted action plans that enhance processes, policies, and technology.Provide Px expertise and training to operational teams, fostering learning initiatives that raise Px awareness and improve stakeholder interactions.Design and implement a Px measurement...
-
Service Excellence Manager
7 dni temu
Łódź, Łódź Voivodeship, Polska Michael Page Pełny etatCustomer Service Manager PositionWe are seeking an experienced customer service professional to lead our London-based team.About the RoleThe Customer Service Manager will be responsible for leading a high-performing team, driving customer satisfaction, and staying up-to-date with product offerings.About the TeamThe Customer Service team is a key part of our...
-
Manager of Travel Operations Excellence
7 dni temu
Łódź, Łódź Voivodeship, Polska Platinum Travel Recruitment Ltd Pełny etatOperations Leadership Role:We seek an accomplished Travel Operations Manager to assume leadership in shaping operational strategies, implementing policies, and evaluating their effectiveness.Main Accountabilities:Operational Oversight: Directly oversee service desk operations, focusing on quality assurance and timely task completion.Performance Analysis:...
-
Operational Excellence Leader
6 dni temu
Łódź, Łódź Voivodeship, Polska CommerzBank Pełny etatKey ResponsibilitiesDeploying the DocAI pipeline using X-Bank's CI/CD best practices and Infrastructure as Code (IaC) tools to ensure efficient releases.Monitoring pipeline performance, availability, and resource usage while proactively identifying potential issues or bottlenecks.Managing incidents, troubleshooting issues, and coordinating resolutions with...
-
Operational Excellence Lead
5 godzin temu
Łódź, Łódź Voivodeship, Polska CommerzBank Pełny etatOur MissionWe need talented people who will join us on this journey, ensuring the stable processing of applications, specification and processing of technical tests, and administration of technical users and roles.
-
Operational Risk Analyst
5 dni temu
Łódź, Łódź Voivodeship, Polska PepsiCo Pełny etatPepsiCo is seeking an accomplished Audit Associate Manager to join its Europe sector. The ideal candidate will have a strong background in accounting, finance or operations, with a minimum of 4-7 years of experience.The role involves conducting operational and financial audits across PepsiCo, identifying risks and controls that may impact reported financial...
-
Maintenance Manager
2 tygodni temu
Łódź, Łódź Voivodeship, Polska RedFish Solutions Pełny etatMaintenance Manager – High-End Residential ConstructionLocation: Office & Site-Based (Central London)Company Overview: My client is a premier high-end residential construction company that stands apart from the competition by offering a full turn-key service. From architectural plans, building, M&E, and interior design, to comprehensive property...
-
Area Manager
2 tygodni temu
Łódź, Łódź Voivodeship, Polska Servol Community Services Pełny etatArea ManagerA growing charity is seeking a dedicated and experienced Area Manager to oversee supported accommodation services, ensuring high-quality care and operational excellence.Position: Area Manager – Supported LivingLocation: South West London - Hybrid working from home with 2 days per week on siteSalary: £43,000 rising to £45,000 after completion...
-
Commercial Excellence Analyst
3 tygodni temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatSocial network you want to login/join with:Commercial Excellence Analyst, Radomsko CountyClient:ARDAGH GROUPLocation:Job Category:OtherEU work permit required:YesJob Reference:853a036dd7d3Job Views:17Posted:03.03.2025Expiry Date:17.04.2025Job Description:Role Description:This role will strengthen the commercial organization across the regions by increasing...
-
Senior Account Manager/ Director EMEA
1 tydzień temu
Łódź, Łódź Voivodeship, Polska Holt Executive Pełny etatHolt Executive are actively partnered with a leading innovator in navigation and robotics for autonomous systems and sensing solutions, to support with a critical Senior Account Manager/ Director EMEA hire. We are seeking a dynamic Senior Account Manager/ Director EMEA who will spearhead expansion of Commercial Markets in the EMEA region. Your role will...
-
People Solutions/HR Operations People Experience Manager
1 tydzień temu
Łódź, Łódź Voivodeship, Polska TN Poland Pełny etatSocial network you want to login/join with:Client:TakedaLocation:Job Category:OtherEU work permit required:YesJob Reference:12700f1bad8cJob Views:6Posted:16.03.2025Job Description:DescriptionAre you an experienced People Experience (Px) manager with a continuous improvement mindset? Do you want to build something next-gen and innovative, while contributing...
-
Cleaning Portfolio Manager
17 godzin temu
Łódź, Łódź Voivodeship, Polska CV Bay Ltd Pełny etatAbout CV Bay LtdWe are a leading organisation in the cleaning and facilities management industry, seeking an experienced Account Director to manage our high-value client portfolio in London.Job OverviewThis role involves overseeing a significant portfolio spanning both public and private sectors, including driving operational excellence, managing client...
-
Travel Operations Manager
1 tydzień temu
Łódź, Łódź Voivodeship, Polska Platinum Travel Recruitment Ltd Pełny etatWe are seeking an experienced Travel Operations Manager to join a forward thinking travel company, hybrid working based in London. The ideal Travel Operations Manager will strategically develop, implement, and review operational policies and procedures.To be considered for this post the applicant must have operational management experience in business and/or...
-
Financial Operations Specialist
1 tydzień temu
Łódź, Łódź Voivodeship, Polska Avient Corporation Pełny etatJob SummaryA highly skilled Financial Operations Specialist is needed to manage accounts receivable for Avient Companies in the LATAM region. The ideal candidate will have 2-4 years of experience in a Shared Service Center (SSC) or Global Business Services (GBS) environment.About UsAvient Corporation provides specialized and sustainable material solutions...
-
Global People
2 tygodni temu
Łódź, Łódź Voivodeship, Polska EasyPark Pełny etatJoin EasyPark as a Global People & Payroll Operations Manager and shape the future of Global People & Payroll OperationsAs we continue our global expansion, we are seeking a highly skilled and motivated Global People & Payroll Operations Manager to join our team in Poland. This role will be pivotal in spearheading the evolution of our global People and...
-
Logistics Manager Position
5 dni temu
Łódź, Łódź Voivodeship, Polska Emerson Pełny etatJob OverviewWe are seeking a highly skilled Logistics Manager to oversee our export, import, warehousing, and transportation processes. This is an exciting opportunity to join Emerson as we continue to grow and expand our operations.About the RoleProcess Management: Lead the optimization of logistics costs and operational efficiency through process...
-
Director of Travel Service Delivery
7 dni temu
Łódź, Łódź Voivodeship, Polska Platinum Travel Recruitment Ltd Pełny etatExperienced Travel Operations Professional:We are seeking a seasoned Travel Operations Manager to spearhead our operational initiatives, fostering excellence in service delivery and process optimization.Key Responsibilities:Leadership: Lead the development, implementation, and evaluation of operational policies and procedures.Service Quality: Oversee service...
-
Category Manager
4 dni temu
Łódź, Łódź Voivodeship, Polska RWE Gruppe Pełny etatRWE Renewables Europe & Australia is among the largest electricity producers in Europe and a key player in renewables. We are looking for a Category Manager to support our operational onshore wind and solar projects, as well as central Engineering function for Solar and Wind developments.Job DescriptionManage negotiation of service contracts and agreements...
-
Technical Product Manager @
14 godzin temu
Łódź, Łódź Voivodeship, Polska CommerzBank Pełny etatJoin our team as a Technical Product Manager About the project: The Technical Product Manager is an important function being responsible for the stable processing of the applications in his scope. The main emphasis are the technical features of the application, that are relevant for the operational stability. He is involved in the entire lifecycle of the...