Service Excellence Manager

About the RoleWe are looking for a skilled Service Excellence Manager to join our team. In this role, you will supervise and mentor a team of customer service specialists, balance workload to ensure efficiency, and foster positive relationships with customers and internal departments.The successful candidate will have a bachelor's degree, at least 5 years of...

Role OverviewThis Assistant Store Manager role is an exciting opportunity to join our dynamic team at Claire's.ResponsibilitiesSupport the Store Manager in driving sales and profit by achieving retail store targets.Deliver exceptional customer service to ensure customer satisfaction and loyalty.Maintain efficient store operations to provide a seamless...

Role: Service Transition Manager - Senior role, leading the final phase of service transition.Key Responsibilities:Knowledge / experience of service monitoring, service catalogue and service provisioning.Strong stakeholder management and communication.Ability to lead a small team and work within a broader matrix of internal functions.Qualifications:ITIL...

Operations Leadership Role:We seek an accomplished Travel Operations Manager to assume leadership in shaping operational strategies, implementing policies, and evaluating their effectiveness.Main Accountabilities:Operational Oversight: Directly oversee service desk operations, focusing on quality assurance and timely task completion.Performance Analysis:...

Join Our TeamAs a Process Excellence Specialist, you will play a vital role in transforming our Customer Care Management (CCM) operations to deliver international customer excellence. This involves standardising processes and driving innovation to improve the customer experience.We are an open, tolerant, and vibrant corporate culture that values diversity...

Social network you want to login/join with:Client:Flint GroupLocation:Job Category:OtherEU work permit required:YesJob Reference:dc8c0d663f36Job Views:34Posted:23.01.2025Expiry Date:09.03.2025Job Description:Scope of duties:As SSC Operational Excellence Manager your role will be improving processes within the SSC organization to enhance efficiency,...

Experienced Travel Operations Professional:We are seeking a seasoned Travel Operations Manager to spearhead our operational initiatives, fostering excellence in service delivery and process optimization.Key Responsibilities:Leadership: Lead the development, implementation, and evaluation of operational policies and procedures.Service Quality: Oversee service...

Role SummaryAs a seasoned Service Transition Manager Senior Leader, you will lead the final phase of service transition, ensuring seamless delivery and excellent customer experience.Key Responsibilities:Develop and maintain in-depth knowledge of service monitoring, service catalogue, and service provisioning to drive successful transitions.Build and maintain...

Area ManagerA growing charity is seeking a dedicated and experienced Area Manager to oversee supported accommodation services, ensuring high-quality care and operational excellence.Position: Area Manager – Supported LivingLocation: South West London - Hybrid working from home with 2 days per week on siteSalary: £43,000 rising to £45,000 after completion...

Maintenance Manager – High-End Residential ConstructionLocation: Office & Site-Based (Central London)Company Overview: My client is a premier high-end residential construction company that stands apart from the competition by offering a full turn-key service. From architectural plans, building, M&E, and interior design, to comprehensive property...

Micadoni.com is a fast developing e-commerce business with focus on B2C and B2B partners. We are currently looking for an experienced manager for our Customer Service Team.Your scope of dutiesCoordinating the work of the customer service team, including motivating, training and monitoring employee performance in an international environmentEnsuring a high...

Social network you want to login/join with:Commercial Excellence Analyst, Radomsko CountyClient:ARDAGH GROUPLocation:Job Category:OtherEU work permit required:YesJob Reference:853a036dd7d3Job Views:17Posted:03.03.2025Expiry Date:17.04.2025Job Description:Role Description:This role will strengthen the commercial organization across the regions by increasing...

Leadership Opportunity in Customer ServiceOur organization is looking for a seasoned customer service professional to take on a leadership role.Job SummaryThe ideal candidate will be responsible for leading a team of customer service representatives, driving customer satisfaction, and staying up-to-date with product offerings.About the TeamThe Customer...

Social network you want to login/join with:Client:Hitachi Energy LtdLocation:Job Category:OtherEU work permit required:YesJob Reference:f2e05da884a5Job Views:3Posted:02.04.2025Expiry Date:17.05.2025Job Description:DescriptionHitachi Energy Transformers is seeking a Global Digital Transformation Applications Service Delivery Manager that can transform our...

Contract Manager Position:We are seeking a Contract Manager to join our team in Łódź. This role involves managing service contracts and warranties within the DACH market. The successful candidate will have a minimum of 1 year of experience in customer service, supply chain, or a similar field.Key Requirements:Fluent German and English skillsMinimum 1 year...

Hey Nice to see youLet's share our stories to get to know each other a bit better…. We are business and technology enthusiasts who are constantly hungry for new challenges and self- and others-development. Nothing motivates us more than great software products and happy customers.At Incubly, we believe that great people want to work with great people, so...

About the RoleThe Service Delivery Specialist will be responsible for providing administrative support to the Service Delivery team. This includes maintaining accurate records, coordinating deliveries, and assisting with stock control and asset auditing.Key Tasks:Maintain customer installation records, databases, and systems.Assist with stock control, asset...

Radius is recruiting for a Service Operations Coordinator for a Datacentre organisation based in London. For this role, it's really important you have experience of Excel, liaising and negotiating with suppliers, coordinating meetings with suppliers, ordering and maintaining the PPE/uniforms/stock, and taking minutes. Experience of Salesforce, Agiloft, Power...

Job OverviewWe are seeking a highly skilled and experienced Registered Manager to lead our new children's residential service. As a key member of our team, you will be responsible for setting up and managing a two-bed residential home, ensuring the highest standards of care and support for children. You will work closely with our director to develop and...

Are you passionate about vehicles and technical operations? Do you enjoy working in a fast-paced environment where no two days are the same? Look no further than HARMAN's Vehicle Fleet Manager role!As a key member of our technical operations team, you will be responsible for managing our vehicle fleet, including inventory management, storage, and purchasing...