Senior Manager – Process Excellence

4 tygodni temu

Kraków, Lesser Poland Xceedance Pełny etat

Why you'll love working at Xceedance:

  • The people - we're a diverse group of fun-loving people with a range of talents, yet we are all focused on one goal - delivering the best possible service to our clients.

  • Our position in the insurance industry - Xceedance supports insurers, reinsurers, and brokers worldwide. We make it possible for our clients to drive operations, implement technology, and improve their performance. And what's best about this is that we are at the cutting-edge of the industry, playing a leading role in helping our clients develop.

  • Your development - we don't just talk about your development, we have a rigorous set of policies in place to drive your development month after month. Regular training, mentoring, networking. Plus your own development budget.

Key Objectives and Major Responsibilities:

  • Lead/mentor operational excellence projects using Lean tools/Six Sigma methodology.

  • Deliver trainings on quality concepts/tools and Lean Six Sigma to build Quality DNA.

  • Working knowledge of automation tools like desktop automation, RPA, AI/ML, etc.

  • Understanding of global P&C Insurance domain.

  • Partner with teams across diverse business functions (like Underwriting Services, Insurance Operations) to translate business processes into End to End process flows using process mapping tools (like Visio, Celonis, etc.).

  • Conduct process deep dives and identify opportunities to transform processes through potential transformation levers like lean/six sigma, automation, analytics, AI, etc.

  • Perform data and process analysis to identify improvement opportunities and create Book of Work to deliver efficiency and effectiveness.

  • Be the contact point for internal and external stakeholders to govern and drive process improvement.

  • Research for industry/business best practices and benchmarks for processes mapped.

  • Own committed impact for clients and work with stakeholders to identify, execute, track, and report improvement opportunities.

Key Capabilities and Competencies:

  • Excellent written and verbal communication skills.

  • High level of energy to thrive in a multitasking environment.

  • Detail oriented with the drive to follow through on critical and time-sensitive tasks.

  • Knowledge and experience with data analysis, process flow mapping, and documentation.

  • Excellent knowledge of latest technology, systems, and tools to leverage in process improvement.

  • Proficient in using MS Visio, PowerPoint, and Excel.

  • Self-driven.

Qualification and Experience:

  • Graduate with 13+ years of work experience with at least 8 years in a Process Improvement role in the Insurance domain.

  • Exposure to leading process improvement projects.

  • Lean Six Sigma – Green/Black belt certified.

  • Certifications and working knowledge of latest technology.

How we'll support you:

  • LUXMED medical cover for you with full dental care, oncological preventive program, and additional mental health support with helpline & individual sessions with a therapist.

  • Flexible work hours (we start between 7:00 and 10:30 am).

  • 8-hour work time with a lunch break already included - spend the rest of the day doing what is important to you as intended in the #2h4Family program.

  • Additional days off - to celebrate your birthday, moreover, if you want to do volunteer work, feel free to do so with some extra days off.

  • Hybrid work model.

  • Integration events - monthly delicious breakfasts, movie nights, board game nights, outdoor events.

  • Lively and modern office in the City Centre with parking space for employees.

#J-18808-Ljbffr

  • Process Excellence Manager

    4 dni temu

    Kraków, Lesser Poland Zurich 56 Company Ltd Pełny etat

    Driving Operational Excellence in Financial ServicesAbout the Job:This is an exciting opportunity to join our team in Krakow, Poland, as a Process Excellence Manager. You will be responsible for leading Continuous Improvement initiatives within financial processes, working closely with business partners across Zurich Capability Centers.Main...

  • Manager - Process Excellence

    2 dni temu

    Kraków, Lesser Poland Xceedance Consulting Polska Sp. z o.o. Pełny etat

    Why you'll love working at Xceedance: The people - we're a diverse group of fun-loving people with a range of talents, yet we are all focused on one goal - delivering the best possible service to our clients Our position in the insurance industry - Xceedance supports insurers, reinsurers and brokers worldwide. We make it possible for our clients to...

  • Business Process Optimization Specialist

    3 dni temu

    Kraków, Lesser Poland ArcelorMittal Business Center Of Excellence Pełny etat

    Job Description:We are seeking a highly skilled Business Process Optimization Specialist to join our team at ArcelorMittal Business Center Of Excellence. The ideal candidate will have extensive experience in process management and improvement, with a proven track record of optimizing business processes and workflows.Key Responsibilities:Evaluate existing...

  • Process Improvement Specialist

    1 dzień temu

    Kraków, Lesser Poland Kion Group AG Pełny etat

    At KION Business Services Polska, we value expertise and dedication. As a Senior Project Manager, you'll have the opportunity to work closely with our team to drive finance transformation projects that align with our business objectives. If you're passionate about making a real difference and contributing to our Operational Excellence Department, this could...

  • Business Process Excellence Lead

    4 dni temu

    Kraków, Lesser Poland Capgemini Pełny etat

    Job SummaryWe are seeking an experienced Business Process Excellence Lead to join our team at Capgemini. As a key member of our consulting practice, you will be responsible for leading business process improvement initiatives across various industries and geographies.ResponsibilitiesLead the design and implementation of business process improvement...

  • Technology and Process Excellence Leader

    7 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Role OverviewLundbeck is looking for a seasoned professional to join their team as a Global Process and Technology Expert in Krakow, Poland. This role will focus on standardizing and optimizing Source to Pay processes and technology.About the PositionIn this role, you will work collaboratively with stakeholders to drive process improvements, enhance...

  • Recruitment Process Manager

    7 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Job OverviewWe are looking for a skilled Recruitment Process Manager to lead our recruitment efforts and drive business success. As a key member of our team, you will oversee the entire recruitment lifecycle, from initial outreach to onboarding, ensuring seamless interactions and optimal outcomes.Main ResponsibilitiesDevelop and implement strategic...

  • Delivery Excellence Manager

    5 dni temu

    Kraków, Lesser Poland Provectus Pełny etat

    We are seeking a seasoned professional to join our team as a Delivery Excellence Manager. As a trusted advisor to our clients, you will be responsible for delivering complex solutions that meet their business needs.In this role, you will have the opportunity to work closely with our highly skilled teams of experts, engaging with clients to partner on...

  • Senior Project Manager

    1 dzień temu

    Kraków, Lesser Poland Kion Group AG Pełny etat

    KION Business Services Polska is part of the KION Group, a world-leading supplier of forklift trucks, warehouse technology, and supply chain solutions. We employ more than 42,000 people in over 100 countries, significantly driving the future of intralogistics while pursuing a clear sustainability strategy. In Cracow, we hire around 750 employees.For our...

  • Transformation Manager

    1 dzień temu

    Kraków, Lesser Poland Kion Group AG Pełny etat

    At KION Business Services Polska, we're passionate about delivering exceptional results through efficient operations. As a Senior Project Manager, you'll play a key role in shaping our future by driving finance transformation projects that align with our business objectives.About the RoleThis is an exciting opportunity to join our team and contribute to our...

  • Process Management Consultant

    3 dni temu

    Kraków, Lesser Poland ArcelorMittal Business Center Of Excellence Pełny etat

    Job Function: General BusinessIndustries: Business Consulting and ServicesSeniority level: AssociateEmployment type: Full-timeAs a Process Management Consultant, you will work closely with our clients to analyze and improve their business processes. You will use your expertise in process management and improvement to identify areas for improvement and...

  • Customer Experience Improvement Manager

    3 dni temu

    Kraków, Lesser Poland ArcelorMittal Business Center Of Excellence Pełny etat

    About the Role:As a Customer Experience Improvement Manager, you will be responsible for analyzing and improving customer-facing processes to enhance overall customer satisfaction. You will work closely with cross-functional teams to identify areas of improvement and develop strategies to address them.Key Responsibilities:Analyze customer feedback and data...

  • Finance Excellence Specialist

    3 dni temu

    Kraków, Lesser Poland Lundbeck AS, H Pełny etat

    About this RoleWe are seeking a highly skilled Service Excellence Expert to join our team and help drive transformation within our Finance services (A2R, Treasury, AR) processes. This is an excellent opportunity to enhance process efficiency, strengthen compliance, and contribute to the development of innovative treatments for brain disorders.As a key player...

  • Finance Excellence Specialist

    4 dni temu

    Kraków, Lesser Poland Lundbeck AS, H Pełny etat

    We are seeking a highly skilled Finance Excellence Specialist to join our team at Lundbeck A/S, H. In this role, you will play a pivotal part in enhancing process efficiency and strengthening compliance within our Finance services.As a Finance Excellence Specialist, you will leverage your expertise in Lean methodologies to drive continuous improvement and...

  • Operations Excellence Lead

    1 dzień temu

    Kraków, Lesser Poland FedEx Group Pełny etat

    About FedEx GroupFedEx Group is a world-renowned logistics and transportation company with a strong commitment to innovation, customer satisfaction, and community engagement.We are seeking an experienced Operations Excellence Lead to join our Operations Digital Solutions team. In this role, you will play a key part in shaping and driving business-critical...

  • A&M Process Excellence Manager

    5 dni temu

    Kraków, Lesser Poland PepsiCo Deutschland GmbH Pełny etat

    Job OverviewWe are looking for an experienced professional to lead the rollout of our new A&M taxonomy globally. As a key member of our team, you will be responsible for leading the development and implementation of our A&M management processes.Your key responsibilities will include:Developing and implementing the A&M taxonomy globallyCollaborating with...

  • Process Excellence Lead

    4 dni temu

    Kraków, Lesser Poland Capgemini Pełny etat

    Becoming a Part of Capgemini's Success StoryCompany OverviewCapgemini is a global company that partners with leading organizations to unlock the value of technology and build a more sustainable and inclusive world. Our 55-year heritage and deep industry expertise make us trusted by our clients to address their entire breadth of business needs.We foster a...

  • Accounting Process Manager

    4 dni temu

    Kraków, Lesser Poland STATE STREET CORPORATION Pełny etat

    Job SummaryThe Accounting Process Manager is responsible for coordinating payment hub team work to ensure timely production and dispatch of payments and related tasks in accordance with SLA agreements and quality standards.ResponsibilitiesMonitor and confirm to direct manager completeness of daily tasks delivery at the end of each business day.Coordinate...

  • Business Process Manager

    7 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    We are looking for a Business Process Manager to oversee the efficient execution of business processes and external relationships. You will work closely with management to ensure seamless communication and coordination across various functional areas.Main Duties:Manages business processes and assigned external relationships with the support of...

  • Operational Efficiency Expert

    3 dni temu

    Kraków, Lesser Poland ArcelorMittal Business Center Of Excellence Pełny etat

    Operational Efficiency Expert Job Summary:We are looking for an Operational Efficiency Expert to join our team at ArcelorMittal Business Center Of Excellence. The ideal candidate will have expertise in operational efficiency and process optimization, with a strong background in business process re-engineering and process improvement.Key...