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Customer Service Specialist with Finnish
4 tygodni temu
We are seeking a highly organized and proactive Customer Service Specialist to join our team in Gdańsk.
The successful candidate will be responsible for providing high-quality customer service, handling day-to-day order management, disputes and queries from customers over the phone and in writing, and reporting to relevant business units.
The ideal candidate will have excellent communication and analytical skills, be fluent in English and Finnish, and have 1-3 years of relevant professional experience.
We offer a global operating environment, additional benefits, trainings with experts, and a relocation package. Our modern office space features adjustable desks, spacious canteen, and chill-out rooms with amenities like Xbox, pool table, and board games.
- Handling customer orders and resolving disputes
- Communicating with colleagues and external customers
- Reporting to business units
- Working with customer master data
- Participating in improvement initiatives and projects
To succeed in this role, you should possess an entrepreneurial mindset, strong communication and service skills, and a customer-centric approach. If you are attracted to join a brand-new team and thrive in a support center with high activity, we encourage you to apply.
