Inside Sales Representative

1 tydzień temu

Kraków, Lesser Poland PerkinElmer Pełny etat

Role Purpose:

The Inside Sales Team is part of the EMEA Customer Enablement Organization, executing remote sales of consumables and minor accessories supporting an existing database of customers. The product portfolio includes consumables for the Analytical product line (AA, MAS, LC, GC, IR, UV, ICP, TEA) Products & Services | PerkinElmer.

The Inside Sales Specialist is responsible for aftermarket business development in France with accountability for driving growth of consumables and minor accessories sales. This shall be achieved by working with Customer Care, Service and Sales field teams, Product Specialists, involving all activities which contribute to promotion and sales of the entire consumable portfolio consistent with strategic business goals. Additionally, this position is responsible for building and maintaining strong customer and channel relationships and providing pre- and post-sales support.

Location:

Role is an inside sales role based in the Krakow (PL) office.

Responsibilities:

  • Manage and grow profitable business growth for the consumables & accessory business within the given territory, as well as leveraging the entire aftermarket product and service.
  • Meet or exceed quotas within the assigned region while supporting management's strategic objectives.
  • Actively involved in Instrument and service lead generation.
  • Desire and willingness to hunt for new business with cold-calling activities.
  • Promote online purchasing channels and standing order agreements during client interactions.
  • Interface with other departments as required, handling customer situations, researching customer issues, and solving internal coordination problems; maintains communication by troubleshooting, reporting, and tracking problems.
  • Assess competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.
  • Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
  • Develop accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
  • Maintain and improve quality results by following standards; recommending improved policies and procedures.
  • Update job knowledge by studying new product descriptions; participating in educational opportunities.
  • Coordinate with other company departments to prevent and resolve issues in product quoting, sales, and shipping.
  • Communicate new product and service opportunities, special developments, information, or feedback gathered through customer contact to the appropriate owner.
  • Participate in marketing events such as seminars and trade shows.
  • Prepare a variety of reports, including activity, follow-up, and progress on the sales outcomes.
  • Make cold calls and prepare quotations and tenders to prospective customers, actively promoting the company's products.
  • Use SAP, SFDC, CRM, and other company software if needed to prepare reports.

Role Requirements:

  • Bachelor's Degree or equivalent experience in chemistry, organic chemistry, biochemistry, biotechnology, or similar scientific field.
  • Fluent in French, average English to work in an international environment. An additional language is a plus.
  • Chemistry background - Technical product knowledge.
  • Strong process and IT capabilities.
  • Ability to work with little or no supervision.
  • Organized, methodical, and able to multi-task.
  • Excellent listening, communication, and very good relationship skills.
  • Result-focused, action-oriented.
  • Good customer service ethic.
  • Previous sales experience preferred but not required.

We Offer:

  • Private healthcare including dental care – MEDICOVER.
  • Life and long-term disability insurance – GENERALI.
  • Gym card - MULTISPORT.
  • Social Fund Subsidies.
  • Home Office allowance.
  • Tuition reimbursement.
  • Referral awards.
  • Internal career development opportunities in multiple business areas.
  • Up to 4 additional days of vacation by length of service in the company.
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