Salesforce FSL Business Analyst

5 dni temu

Kraków, Lesser Poland ABB Schweiz AG Pełny etat
Salesforce FSL Business AnalystTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
Your role and responsibilities

Acts as a Subject Matter Expert (SME) contributing to technical, functional design. Provide expertise to business process owners, operation support or project teams. Support Business Owners on business requirements and perform business analysis, outlining problems, opportunities and solutions to support decisions for new or changed IS solution/services. Cooperate with Solution Architects to ensure consistent design of Salesforce Platform. Cooperate with Service Owner to ensure quality and stability of Field Service. Collect, document and review business requirements from Business owners. Provide a good understanding of product and business owner needs, transparency and continual engagement. Understand the customer journey and business value realization. Define solutions fulfilling customer requirements, ensuring leverage of best practices. Ensure functional specification from project teams supports an overall solution design. Lead continuous development and innovation of solution to enable increased solution value realization.

Qualifications for the role
  • 6+ years of experience in IT together with 4+ years of experience in Salesforce development or Business Analysis
  • 2+ years of experience as Salesforce Functional or Business Analyst
  • Mandatory knowledge of Salesforce FSL
  • Experience with Field Service (any other e.g. Service Cloud nice to have)
  • Experience and strong skills in collaboration with external suppliers and development teams spread around the world
  • Salesforce certification, at least Administrator; Consultant preferred
  • Knowledge of Business Analysis Principles and best practices
  • Strong leadership skills with interest to explore new ideas and build strong relationships – excellent networking skills with customer focus and problem-solving skills.
  • Collaborative and proactive approach: Work well in cross-functional teams, collaborating with colleagues across different departments and geographies. Global mindset, inter-cultural sensitivity
  • Fluency in English is essential (written and spoken)
More about us

ABB Smart Buildings digitally transforms commercial, industrial and residential buildings for the highest comfort, efficiency, safety and security - enhancing quality of life in buildings of the future through safe, smart and sustainable electrification solutions, services and products. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: hybrid #LI-hybrid

#J-18808-Ljbffr

  • Business Analyst

    4 dni temu

    Kraków, Lesser Poland ITDS Business Consultants Pełny etat

    Join us, and collaborate with experts to redefine financial analyticsKrakow-based opportunity with the possibility to work 75% remoteAs a Business Analyst, you will be working for our client, a global financial institution committed to fostering a data-driven culture through enhanced governance, automation, and analytics. You will play a key role in...

  • Business Solutions Analyst

    3 dni temu

    Kraków, Lesser Poland HAVI Logistics Business Services GmbH Pełny etat

    At HAVI GBS, we are seeking an experienced Business Solutions Analyst to join our team. As a key member of our Global Business Services center, you will play a crucial role in analyzing complex business requirements and translating them into technical solutions.Your primary responsibilities will include collaborating with stakeholders to gather and...

  • Business Analyst

    5 dni temu

    Kraków, Lesser Poland ITDS Business Consultants Pełny etat

    Join us, and collaborate with experts to shape technology solutionsKrakow-based opportunity with the possibility to work 70% remoteAs a Business Analyst, you will be working for our client, a leading global financial institution. Your role will focus on analyzing and improving processes related to Cybersecurity controls and risk management across multiple...

  • Salesforce Architect

    4 dni temu

    Kraków, Lesser Poland Keepit Pełny etat

    About the RoleWe are seeking a seasoned Senior Salesforce Administrator to join our Revenue Operations team at Keepit. As a key member of our global team, you will play a vital role in optimizing our Salesforce environment, ensuring its smooth operation and scalability.Your ResponsibilitiesSystem Maintenance and Optimization: Regularly update and fine-tune...

  • Senior Salesforce Developer

    7 godzin temu

    Kraków, Lesser Poland Keepit Pełny etat

    Keepit is looking for a Senior Salesforce Developer to join our Global Revenue Operations Team in Krakow, Poland.We are growing fast as a company and are set on using our momentum to bring our SaaS cloud-based backup platform to a global audience. We need to ensure the main platform our sales teams rely on is operating efficiently, allowing them to bring our...

  • Data Analyst

    1 dzień temu

    Kraków, Lesser Poland N Consulting Limited Pełny etat

    Data Analyst Role at N Consulting LimitedThis is a Data Analyst position within the Global Business Services (GBS) function at N Consulting Limited. The successful candidate will play a critical role in connecting the dots between operations and business results, driving consistency and collaboration across GBS and IT.The ideal candidate will be able to ask...

  • Salesforce Administrator

    4 dni temu

    Kraków, Lesser Poland Keepit Pełny etat

    Direct message the job poster from KeepitOrganizational Psychologist. Senior Management Consultant at Ascent Consulting Group.How would you help us cultivate a smooth and effective Salesforce environment to enable our global expansion?Keepit seeks a Salesforce Administrator to help us administrate our Salesforce architecture.We are growing fast as a company...

  • Business Analyst

    5 dni temu

    Kraków, Lesser Poland ITDS Business Consultants Pełny etat

    Join us, and redefine excellence through dynamic stakeholder engagementKrakow-based opportunity with the possibility to work 60% remotelyAs a Business Analyst, you will be working for our client, a global leader in banking technology solutions, supporting initiatives that enable a stable, secure, and efficient banking experience. You will contribute to...

  • Salesforce Developer

    3 dni temu

    Kraków, Lesser Poland Billtrust Pełny etat

    As a Salesforce Developer, you will be focused on continually improving and enhancing the Salesforce platform for our organization. Our Salesforce instance is of great importance to us, therefore you should keep the wider organization's best interests in mind composing and deploying any code.We are looking for someone who can take ownership of all...

  • Senior Salesforce Professional

    4 dni temu

    Kraków, Lesser Poland Keepit Pełny etat

    About the JobWe are seeking a skilled Salesforce Administrator to join our global Revenue Operations team. As part of our team, you will play a key role in maintaining and enhancing our Salesforce environment to ensure its smooth operation and scalability.Your Key ResponsibilitiesSystem Maintenance and Optimization: Regularly update and fine-tune the...

  • Global Salesforce Administrator

    7 dni temu

    Kraków, Lesser Poland Keepit Pełny etat

    We are seeking a highly skilled Enterprise Software Expert to join our team at Keepit.About the RoleThis is a mid-senior level position responsible for administering and maintaining our Salesforce architecture.You will be a member of our Revenue Operations team, reporting to our Senior Director of Internal Systems, Alyssa Lefebvre.The ideal candidate will...

  • Salesforce QA Expert

    4 dni temu

    Kraków, Lesser Poland Enway Llc Pełny etat

    At Enway LLC, we specialize in delivering tailored solutions for our clients across the globe, ensuring seamless integration and maximum value from the Salesforce platform.We deliver comprehensive test plans, test cases, and test scripts for Salesforce applications to ensure high-quality deliverables.Key ResponsibilitiesDevelop and execute functional,...

  • Salesforce Optimization Specialist

    7 dni temu

    Kraków, Lesser Poland Keepit Pełny etat

    Salesforce Optimization Specialist: A Key Role in Global ExpansionAbout UsKeepit is a fast-growing IT scale-up with 22+ years of experience in software and data protection. Our mission is to help companies around the world protect and manage their cloud-based data.We are expanding globally and need a Senior Salesforce Administrator to become an integral part...

  • Data Analyst-Global Business Services

    1 dzień temu

    Kraków, Lesser Poland N Consulting Limited Pełny etat

    Data Analyst-Global Business Services at N Consulting LtdTitle: Data Analyst-Global Business ServicesAs a Data Analyst for Sonos' Global Business Services (GBS) function, you'll play a critical role in connecting the dots between our operations and business results. You will go beyond the data, to ask meaningful questions about what that data means for the...

  • Senior Technical Business Analyst

    19 godzin temu

    Kraków, Lesser Poland ITDS Business Consultants Pełny etat

    Join us, and transform complex data requirements into scalable solutionsKraków – based opportunity with hybrid work model (1 day/week in the office).As a Senior Technical Business Analyst, you will be working for our client, a global financial services company. The company is focusing on large-scale infrastructure projects and seeks a highly skilled...

  • Salesforce Revenue Cloud Expert

    3 dni temu

    Kraków, Lesser Poland EPAM Systems (Poland) sp. z o.o. Pełny etat

    Job DescriptionWe are seeking a Senior Salesforce CPQ Developer to join our team at EPAM Systems (Poland) sp. z o.o. As a key member of our team, you will be responsible for designing, developing, and implementing CPQ solutions to meet business needs. You will work closely with various technology teams to integrate multiple systems with Salesforce and...

  • Business Analyst @

    2 tygodni temu

    Kraków, Lesser Poland Antal Pełny etat

    Business Analyst - Join the Team and Shape the Future of Technology Are you ready to make an impact in the fast-evolving world of technology? Do you have the expertise to drive innovation, improve business processes, and help organizations thrive in an ever-changing environment? We are looking for a skilled Business Analyst to join ours client dynamic team....

  • Senior Salesforce Architect

    3 dni temu

    Kraków, Lesser Poland Billtrust Pełny etat

    **About the Role:**We are seeking an experienced Salesforce Developer to join our team at Billtrust. As a seasoned professional in Salesforce development, you will be responsible for designing, developing, and deploying custom applications on the Salesforce platform.Key Responsibilities:Collaborate with cross-functional teams to identify business...

  • Salesforce Marketing Cloud Architect

    6 dni temu

    Kraków, Lesser Poland VRP Consulting Pełny etat

    About the RoleWe are seeking a highly skilled Salesforce Marketing Cloud Architect to join our team at VRP Consulting. As a Salesforce Marketing Cloud Architect, you will be responsible for designing and implementing marketing automation solutions using Salesforce Marketing Cloud.Key Responsibilities:Analyze client work practices and business needs to...

  • Marketing Automation Specialist

    6 dni temu

    Kraków, Lesser Poland VRP Consulting Pełny etat

    About the RoleWe are looking for a Marketing Automation Specialist - Salesforce to join our team at VRP Consulting. As a Marketing Automation Specialist - Salesforce, you will be responsible for designing and implementing marketing automation solutions using Salesforce Marketing Cloud.Key Responsibilities:Analyze client work practices and business needs to...