Enterprise Operations Resource Delivery Manager

2 dni temu


Kraków, Lesser Poland Avature Pełny etat

Join the IBM Global Delivery Center Team in Krakow, Poland This is a fantastic opportunity to join a newly established team that is part of the Technical Expert Labs unit. This position will help you quickly grow your career, being integrated in the resource planning assignment and deployments for challenging technology projects across IBM's diverse client base. You will get the opportunity to leverage your former Project Management skills while working with some of IBM's most complex customers and cutting-edge technologies.

Your Role and Responsibilities
  • Aligning Team Skills with Forecasting: Collaborating with teams to align with a long-term view of skills needs and skill gaps needed in the organization based on project forecasting.
  • Resource Allocation Analysis and Recommendations: Reporting, analyzing and recommending solutions for balancing resource over allocation vs resources that are underutilized by applying your knowledge of skills requirements and the Resource Deployment Life.
  • Pre-Project Planning: Establishing best practice for pre-project planning (supporting the creation of the Work breakdown structure and staffing plans).
  • Relationship Building and Influencing: Developing and influencing relationships with all levels of an organization- from engineers to CxOs- with experience of navigating challenging debate to reach health resolution.
Required Education

Bachelor's Degree

Preferred Education

Master's Degree

Required Technical and Professional Expertise
  • 2-4 years' experience and hands-on with Project Management.
  • Global Services Delivery Experience: Experience in working/supporting a globally integrated organization for services delivery for technology for resource or capacity planning.
  • Team Collaboration in Consulting Business: Knowledge of working within a consultant service-oriented business requiring multi-functional team collaboration.
  • Experience coordinating multi-product teams.
  • Experience managing problem resolution.
  • Excellent communication and presentation skills that are engaging, compelling, and influential.
Preferred Technical and Professional Experience
  • Demonstrated knowledge and skill for managing resource allocation across many technical disciplines for services-oriented client engagements.
  • Brings professional knowledge related to the role assigned and area supported by applying:
  • Time management skills to complete assignments by scheduled date.
  • Interpersonal communications and social skills.
  • Oral and written communications skills.
  • Detail-oriented focus.
  • Planning and analysis skills to support capacity management activities.
About IBM

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships.

Job Details

Job Title: Resource Delivery Manager (RDM)
Job ID: 19158
City: Krakow
Country: Poland
Work arrangement: Hybrid
Area of work: Enterprise Operations
Employment type: Regular
Position type: Professional
No Travel: Yes
Shift: General (daytime)

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