Specialist, Service Operations

5 dni temu

Warszawa, Mazovia, Polska Elekta Pełny etat
Are you a current Elekta employee?

Please click here to apply through our internal career site Find Jobs - Elekta .

Want to join a team with a mission to improve and save lives?

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details

We don't just build technology. We build hope for everybody dealing with cancer.

What you'll do at Elekta
As a Specialist at our Service Operations department within Elekta Business Services in Poland, you will provide critical support for the organization's service structures. Reporting to the EBS Manager, you will be responsible for tasks such as creating and maintaining service agreements, generating and distributing invoices, resolving billing queries, and participating in various process optimization initiatives. Your contribution will help ensure the smooth, efficient, and customer-focused operation of Elekta's services.

Some of your key responsibilities include:

  1. Create and maintain Service Agreements in CLM throughout their duration
  2. Generate and distribute Service Invoices in a timely manner
  3. Resolve customer billing queries and follow up on cash collection
  4. Oversee Brachy Source Logistics administration and manage Detractor Surveys
  5. Participate in process optimization initiatives and projects
  6. Support additional tasks assigned by the Team Leader or Director related to business or department development

The right stuff
You are a detail-oriented professional who thrives in a dynamic environment. You have a collaborative spirit and enjoy solving complex problems while driving continuous improvements. You possess strong communication skills in both English and French, enabling you to effectively interact with international teams and clients.

You'll also have:

  1. Lean methodology expertise, applying it daily to streamline processes
  2. Ownership and accountability for individual and team results
  3. A problem-solving mindset with the ability to simplify workflows
  4. High attention to detail and focus on quality
  5. Adaptability to work under tight deadlines and manage multiple priorities

What you bring
You have a strong financial or economic background, a solid understanding of ERP systems, and a track record of delivering results in business operations. You're eager to take on challenges that combine administrative responsibilities, stakeholder collaboration and process optimization.

We believe you must have:

  1. Financial or economic studies (technical science or related fields is a plus)
  2. 4+ years of experience in business operations
  3. Working experience in ERP, preferably Movex; knowledge of ERP architecture
  4. Advanced English and French (spoken and written)
  5. Proficiency in MS Office
  6. Analytical skills, multitasking ability, and a strong team spirit

What you'll get
In this role, you will work for a higher purpose: hope for everyone dealing with cancer, and for everyone—regardless of where they are in the world—to have access to the best cancer care. In addition to this, Elekta in Poland offers a range of benefits:

  1. Competitive compensation package including bonus scheme policy
  2. Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, life-insurance, pension plan – PPE)
  3. Hybrid work option (you are required to work on location at least 3 days/week)
  4. Career development – wide range of learning opportunities
  5. Free fresh fruits in the office

Hiring process

We look forward to hearing from you Please submit your application and résumé in English via the "Apply" button.

Your Elekta contact
For questions regarding this role, please contact our Global Talent Acquisition Partner responsible at gustaf.ericson@hotmail.com. We do not accept applications via e-mail.

We are an equal opportunity employer
We evaluate qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.

About Elekta
As a leader in precision radiation therapy, Elekta is committed to ensuring every patient has access to the best cancer care possible. Elekta is a proud innovator and supplier of equipment and software used to improve, prolong, and save the lives of people with cancer and brain disorders.
More than 6,000 hospitals worldwide rely on Elekta technology. We openly collaborate with customers to advance sustainable, outcome-driven, and cost-efficient solutions to meet evolving patient needs, improve lives, and bring hope to everyone dealing with cancer. To us, it's personal, and our global team of 4,700 employees combines passion, science, and imagination to profoundly change cancer care. We don't just build technology, we build hope.
Elekta is headquartered in Stockholm, Sweden, with a presence in more than 120 countries and listed on Nasdaq Stockholm.

For more information, visit elekta.com or follow @Elekta on Twitter and on LinkedIn.

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