customer service associate
7 dni temu
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone and emails from customers and representatives and respond to inquiries about TE's products or services. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.
Your responsibilities
- Be the primary interface on a day-to-day basis with direct account responsibility for customers
- Carry out contract reviews on orders/schedules and process in the SAP system
- Progress/expedite orders as requested
- Process request for quotations
- Process customer returns
- Investigate credit and debit requests and queries to issue credit/debit as necessary
- Have regular reviews with your account base to discuss OTD, backlog and other general support issues
- Review, action and issue all relevant order related reports
- Answer technical queries from customers as required using the intranet technical reference and to offer alternatives using available resources
- Proactively perform quote follow up
What your background should look like:
- Experience in Customer Service desired
- Fluency in English and German (at least C1 level)
- Knowledge of SAP and MS Office package, Salesforce.com and supply chain or logistic knowledge will be an advantage
- Good time management and ability to prioritize tasks
- A passionate team player with Customer Focus and organizational agility, who can work under pressure and provide timely follow up as well as resolution of issues and inquiries
- Multitasking out of the box thinker with a positive attitude, able to listen and being patient
- Problem solving skills as well as negotiating skills are necessary to succeed
- Success-oriented, open-minded, organized, resilient even in stressful situations
- Ability to work on a hybrid model (office is located in Kraków)
We offer
- Private medical healthcare for you and your family
- An attractive package of extra benefits of your choosing
- Fresh fruit and delicious coffee
- Flexible working hours
- Modern and comfortable office with a chill-out zone
- Additional day off for your birthday
- Work in a team where a good atmosphere and team spirit is one of the greatest values
Competencies
Values: Integrity, Accountability, Teamwork, Innovation
WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority
• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Community Outreach Programs / Charity Events
• Employee Resource Group
Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
#J-18808-Ljbffr-
Customer Service Associate
5 dni temu
Kraków, Lesser Poland 믅扡慫 Pełny etatAbout UsWe are a dynamic and growing retail company committed to delivering exceptional customer experiences. Our team members are passionate about providing personalized service, promoting products, and driving sales growth.Job Summary:The Customer Service Associate will be responsible for ensuring customers have an enjoyable shopping experience, answering...
-
Customer Service Associate
5 dni temu
Kraków, Lesser Poland TN Poland Pełny etatAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Associate in our Contact Center Department. As a key member of our multinational team, you will interact with Amway Business Owners and customers from various European markets.Your primary responsibility will be to provide exceptional customer...
-
Operations Associate in Customer Service
7 dni temu
Kraków, Lesser Poland AirHelp Pełny etatSalary and BenefitsAs an Operations Associate in Customer Service, you'll enjoy a competitive salary and a range of benefits that promote work-life balance and personal growth.Our flexible benefits package includes private health insurance, gym membership, and personalized progression plans to help you succeed in your role.
-
Service Delivery Associate
1 tydzień temu
Kraków, Lesser Poland careersinpoland Pełny etatAt Goldman Recruitment, we are seeking a Service Delivery Associate to join our team in Kraków. This role will involve handling business inquiries and customer requests, ensuring data accuracy, and collaborating with colleagues to improve customer satisfaction.We offer a dynamic work environment that emphasizes professional growth, teamwork, and innovation....
-
Customer Associate Supervisor
6 dni temu
Kraków, Lesser Poland TN Poland Pełny etatWe seek a Customer Associate Supervisor to oversee the daily operations of our customer associate team at TN Poland.This role involves driving the quality and quantity of outputs from assigned associates, ensuring they possess the necessary specialist knowledge, communication skills, and process understanding to achieve outstanding results.The successful...
-
Client Service Associate
1 dzień temu
Kraków, Lesser Poland IG Group Pełny etatWe are seeking a highly motivated Client Service Associate to join our team. As a Client Service Associate, you'll play a key role in delivering exceptional client service and support to our global client base.You'll be responsible for providing front-line support to clients across various communication channels, answering queries from our client base on all...
-
Customer Service Associate with German
2 tygodni temu
Kraków, Lesser Poland TN Poland Pełny etatCustomer Service Associate with German, KrakówClient:CapitaLocation:Kraków, PolandJob Category:OtherEU work permit required:YesJob Reference:223ff77acbf1Job Views:57Posted:23.01.2025Expiry Date:09.03.2025Job Description:What you'll be doing:Supporting Trade Republic customers in German and English.Verifying customer details as part of KYC and AML...
-
Global Customer Service Associate with Proficiency in German
13 godzin temu
Kraków, Lesser Poland TN Poland Pełny etatAbout the Role:We are seeking a talented Global Customer Service Associate with proficiency in German to join our team. As a key member of our support staff, you will be responsible for providing exceptional service to our customers, resolving issues efficiently, and maintaining a positive relationship with them.Main Responsibilities:Providing multilingual...
-
Customer Associate Supervisor
5 dni temu
Kraków, Lesser Poland TN Poland Pełny etatCompany OverviewTN Poland is a dynamic company that offers exciting opportunities for growth and development. As a Team Leader, you will be part of a multinational environment with strong ties to UK business culture.Job DescriptionAs a Team Leader, you will be responsible for leading a team of customer associates and driving the quality and quantity of their...
-
Customer Service Associate
1 tydzień temu
Kraków, Lesser Poland Physiol Pełny etatSupport customers by timely management of key data entry tasks. By ensuring you are organised and focused, you will work to process important data such as order entry, invoicing, customer creation, stock allocations, and credits in a fast-paced environment where you will need to be self-sufficient and perform duties in an efficient, professional, and...
-
Customer Care Associate, Virtual Insurance
1 tydzień temu
Kraków, Lesser Poland Travel Insurer Pełny etatCustomer Care Associate, Virtual InsuranceLocation: Krakow, PolandWe are looking for a Customer Care Associate who acts as a brand ambassador by assisting and resolving customer inquiries on a variety of communication channels. This role will be responsible for capturing customers' expectations, preferences, and aversions while finding helpful solutions and...
-
customer service associate with french
3 dni temu
Kraków, Lesser Poland TE Connectivity Corporation Pełny etatSelect how often (in days) to receive an alert:At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or...
-
Customer Service Representative
7 dni temu
Kraków, Lesser Poland TN Poland Pełny etatAt TN Poland, we are seeking a highly skilled and dedicated Clearance Broker Associate to join our team. This role is a critical part of our operations, and we require someone with excellent communication skills and attention to detail.About the Role:We are looking for a team player with a can-do attitude who can work effectively in a fast-paced...
-
CUSTOMER SERVICE ASSOCIATE with Spanish
2 tygodni temu
Kraków, Lesser Poland TE Connectivity Corporation Pełny etatAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and...
-
Customer Support Associate with French
4 dni temu
Kraków, Lesser Poland Students Pełny etatOur organization is seeking a highly skilled and motivated individual to fill the role of Customer Support Associate with French. As a key member of our team, you will be responsible for providing top-notch support to our clients in their native language.In this position, you will have the opportunity to work closely with colleagues from diverse backgrounds...
-
Freight Forwarding Associate
5 dni temu
Kraków, Lesser Poland TN Poland Pełny etatAbout the Role:We are seeking an experienced and customer-focused professional to join our team as a Clearance Broker Associate with German. In this role, you will be responsible for providing exceptional service to clients by ensuring accurate and timely processing of customs transactions.You will work closely with Customs to ensure compliance with...
-
Customer Service Agent I
2 tygodni temu
Kraków, Lesser Poland TN Poland Pełny etatJoin Ecolab's call center in Krakow, and become part of a dynamic team that loves their work and enjoys each other. As a respected Customer Service Agent, use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolab's products. As a team, we strive to exceed our objectives to help drive greater...
-
Customer Service
1 dzień temu
Kraków, Lesser Poland TE Connectivity Corporation Pełny etatSelect how often (in days) to receive an alert:Customer Service /Order Management/ with GermanAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewTE Connectivity's Customer Service Teams interact with customers, company sales and/or service...
-
Sales Performance Associate
1 dzień temu
Kraków, Lesser Poland TN Poland Pełny etatAbout the RoleIn this exciting opportunity, you will have the chance to join TN Poland's dynamic team as a Sales Performance Associate. As a key member of our sales team, you will focus on delivering exceptional customer experiences while driving revenue growth.Your primary responsibilities will include:Strategizing and implementing account management plans...
-
Customer Service Advocate
6 dni temu
Kraków, Lesser Poland TN Poland Pełny etatAt TN Poland, we strive to deliver exceptional customer experiences through our Customer Service Advocates.Role DescriptionWe are seeking a dedicated and detail-oriented individual to join our team as a Customer Service Advocate.Key AccountabilitiesRespond to customer inquiries via phone, email, and chat, resolving issues in a timely and professional...