Swedish-speaking Customer Support Agent in Cyprus

1 tydzień temu

Kraków, Lesser Poland NordicJobsWorldwide Pełny etat

Are you Swedish speaking, thrive in a Customer Support environment, are fast and efficient and perhaps also love to work in the sun 300 days a year? Well, keep reading

Meet the client

Their aim is to be the world leader in gaming entertainment by providing their customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. They are home to more than 30 well-known brands and they are committed to long-term development and sustainability, and they are trying to revolutionize our industry for the benefit of their players, themselves, and the entertainment industry as a whole.

Job Description

As a Customer Support Representative, you will interact with customers and assist them with their inquiries. You would be representing the company, thus you must possess a vibrant and responsible character, as well as the capacity to work in shifts.

Your Responsibilities

  1. Effectively communicating with customers in their designated language.
  2. A high emphasis on quality, with particular attention to detail and accuracy.
  3. Providing an outstanding client experience and resolving issues on first contact.
  4. Resolve product and service issues by clarifying customer complaints, determining the origin of issues, identifying and explaining the best course of action, and following up to assure resolution.
  5. Responding to client inquiries via chat and email in a timely and professional way.
  6. Escalating requests where needed.
  7. Thoroughly investigating player concerns.
  8. Promoting a "Safer Gaming" philosophy.
  9. Staying up to date on rules, processes, and licensing needs.
  10. Contributing to collective effort by achieving necessary results.
  11. Go above and beyond when engaging customers.
  12. Taking part in the Onboarding Programs.

What we are looking for:

  1. English fluency and native level of Swedish.
  2. Proven customer service experience is welcomed but not mandatory since the company provides comprehensive in-house training.
  3. Strong communication/public relations along with active listening skills required.
  4. Customer orientation and the ability to adapt and respond to diverse sorts of characters.
  5. Proficiency working on computers and touch typing are required.
  6. Ability to perform under pressure.
  7. Accountability and conscientiousness.

What's in it for YOU?

  1. Excellent work environment.
  2. Attractive salary package.
  3. Monthly incentive bonus.
  4. Monetary vouchers on birthdays and other special occasions.
  5. Fully equipped kitchen and in-house entertaining space.
  6. Options to enroll in Company's medical insurance plan.
  7. Possibilities to enroll in Company's pension plan.
  8. Exciting company activities including monthly lunches, corporate gatherings, an intercompany football team, competitions, and many other activities.
  9. A chance to advance professionally inside one of the world's largest iGaming organisations.

Relocation Perks:

  1. Flights, transportation, and free accommodation for 2 weeks.
  2. Monthly rent allowance.
  3. Medical insurance.
  4. We will help you with all practical matters such as finding suitable housing to get you a great start in Cyprus

What it's like to work at the company:

They believe that people come first, and their "family-oriented" global culture is what drives them. They care about their employees and make certain that they have access to the most relevant and helpful tools and benefits.

Benefits of living and working in Cyprus:

  1. Fantastic Cypriot weather - 350 days of sunshine a year.
  2. Advantageous tax rates - 0% income tax up to €19,000 / year.
  3. EU member state - Direct flights from the majority of EU cities.
  4. English is widely spoken.
  5. Plenty of fresh air with low pollution levels.
  6. Peaceful society with low crime rates.
  7. Stunning beaches and natural scenery and incredible history.
  8. Large expat community.

About Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. As a company, we recruit to over 275 clients in 32 different locations.

We are currently successfully recruiting to over 60 of the largest clients in the iGaming industry - worldwide.

We offer positions from entry level all the way up to C-level roles, and have a strong team of iGaming specialists ready to assist on your recruitment needs.

#J-18808-Ljbffr

  • Junior Customer Care Agent SME Services

    2 tygodni temu

    Kraków, Lesser Poland careersinpoland Pełny etat

    Main Page / Jobs / Junior Customer Care Agent SME Services - Swedish speaking Junior Customer Care Agent SME Services - Swedish speaking Teleperformance Level: specialist published 2024/11/11 Junior Customer Care Agent SME Services - Swedish speaking About us and our team Does working at one of Europe's largest fin-tech companies...

  • Polish Customer Service Agent for International Company

    3 dni temu

    Kraków, Lesser Poland Patrique Mercier Recruitment JP Pełny etat

    Polish Customer Service Agent for International CompanyWe are seeking a highly motivated and customer-focused Polish-speaking individual to join our team as a Polish Customer Service Agent. In this role, you will play a vital part in delivering exceptional support to Polish-speaking clients of our international company. Your primary responsibilities will...

  • Customer Service Representative for Polish-Speaking Clients

    3 dni temu

    Kraków, Lesser Poland Patrique Mercier Recruitment JP Pełny etat

    Polish Speaking Help Desk for Media Streaming Platforms in GreecePatrique Mercier Recruitment JP is seeking a highly motivated and customer-focused Polish-speaking individual to join our team as a Customer Service Agent. In this role, you will play a vital part in delivering exceptional support to Polish-speaking clients of our media streaming platforms....

  • Junior Customer Care Agent

    6 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:Junior Customer Care Agent - Latvian or Lithuanian or Estonian speaking, KrakówClient:TP PolandLocation:KrakówJob Category:OtherEU work permit required:YesJob Reference:df42c2a29142Job Views:3Posted:22.03.2025Expiry Date:06.05.2025Job Description:As a Customer Care Agent you will be responsible for managing...

  • Junior Customer Care Agent

    7 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:Client:TP PolandLocation:Job Category:OtherEU work permit required:YesJob Reference:c6dfb275ea83Job Views:5Posted:22.03.2025Expiry Date:06.05.2025Job Description:Junior Customer Care Agent - Norwegian speakingFull Time Remote 30, Kraków with/without Professional Experience 3/20/25About us and our teamDoes working...

  • Swedish-English Travel Customer Service in support of

    2 tygodni temu

    Kraków, Lesser Poland TTEC Pełny etat

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Swedish-English Travel Customer Service in support of Booking.com working on site in Athens, Greece, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and...

  • Junior Customer Care Agent

    4 dni temu

    Kraków, Lesser Poland careersinpoland Pełny etat

    Main Page / Jobs / Junior Customer Care Agent - Latvian or Lithuanian or Estonian speakingCompany: TeleperformanceLevel: intern/juniorWorking hours: Full timePublished: 2025/03/26About us and our teamWelcome to a leading provider of innovative payment solutions and financial services. With a commitment to excellence and a passion for innovation, we empower...

  • Junior Customer Care Agent

    6 dni temu

    Kraków, Lesser Poland careersinpoland Pełny etat

    Junior Customer Care Agent - Danish speakingTeleperformanceLevel: intern/juniorWorking hours: Full timepublished 2025/03/21About us and our teamDoes working at one of Europe's largest fin-tech companies sound interesting to you? Are you keen to join a rapidly growing team, in an international environment where you'll get tons of opportunities to develop...

  • German Speaking Customer Support Specialist

    7 dni temu

    Kraków, Lesser Poland ENGINEERINGUK Pełny etat

    Are you looking for a challenging and rewarding role in customer service? Do you have excellent communication skills and a passion for working with people from diverse backgrounds?As a German-speaking Customer Support Specialist at ENGINEERINGUK, you will play a key role in delivering exceptional customer experiences across the European market. Our customers...

  • German Speaking Customer Support Representative

    6 dni temu

    Kraków, Lesser Poland HCLTech Pełny etat

    HCLTech, a global technology leader, offers a unique opportunity for a Senior Customer Experience Specialist to join our team. As a German speaking customer support representative, you will be responsible for delivering exceptional customer experiences.Key Responsibilities:Provide timely and effective solutions to customer inquiries and issues.Manage CCC,...

  • Technical Support Agent with Dutch

    4 tygodni temu

    Kraków, Lesser Poland HCL Poland Pełny etat

    responsibilities : Tasks: As an Technical Support Agent with HCL Technologies, you will perform a support role for the Dutch-speaking customers on helpdesk queries, equipment configuration, back up maintenance, software installing/de-installing. Your main aim will be to provide answers to the clients by identifying problems, researching answers, and guiding...

  • Junior Customer Care Agent SME Services

    6 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Client:Majorel Poland GlobalLocation:Kraków, PolandJob Category:OtherEU work permit required:YesJob Reference:17f3d7833a6aJob Views:8Posted:07.02.2025Expiry Date:24.03.2025Job Description:Junior Customer Care Agent SME Services - Finnish speaking at Majorel/TeleperformanceAbout us and our teamDoes working at one of Europe's largest fin-tech companies sound...

  • Polish Speaking Help Desk for Media Streaming Platforms in Greece

    4 dni temu

    Kraków, Lesser Poland Patrique Mercier Recruitment JP Pełny etat

    Polish Speaking Help Desk for Media Streaming Platforms in GreeceJoin Patrique Mercier Recruitment JP as a Polish Customer Service Agent and embark on an exciting journey to Greece with a fully paid relocation package In this role, you will be an essential part of our customer service team, providing exceptional assistance to Polish-speaking clients. Your...

  • Junior Customer Care Agent

    2 tygodni temu

    Kraków, Lesser Poland Majorel Poland Pełny etat

    Does working at one of Europe's largest fin-tech companies sound interesting to you? Are you keen to join a rapidly growing team, in an international environment where you'll get tons of opportunities to develop yourself, and collaborate with colleagues from all over Europe? If so, you are in the right placeWelcome to a leading provider of innovative payment...

  • Junior Customer Care Agent

    3 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:Client:Majorel PolandLocation:Job Category:OtherEU work permit required:YesJob Reference:6cbd67aefe9fJob Views:3Posted:28.03.2025Expiry Date:12.05.2025Job Description:Does working at one of Europe's largest fin-tech companies sound interesting to you? Are you keen to join a rapidly growing team, in an international...

  • IT Customer Support Agent with German

    12 godzin temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:(Junior) IT Customer Support Agent with German, KrakówClient:Location:Job Category:Other-EU work permit required:YesJob Reference:be84a2ce44c2Job Views:3Posted:15.03.2025Expiry Date:29.04.2025Job Description:We are looking for a new team member for IT Customer Support, responsible for first-level support in...

  • Remote Customer Service Agent

    2 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    About the RoleWe are looking for a talented Remote Customer Service Agent to join our global team. As a customer support specialist, you will interact with clients from diverse backgrounds, addressing their queries and concerns via phone, email, and chat.To excel in this position, you should possess excellent communication skills, both written and verbal, as...

  • Italian Speaking Customer Support Specialist

    7 dni temu

    Kraków, Lesser Poland Physiol Pełny etat

    The role of a Customer Service Specialist at PhysIOL is to provide exceptional support to our Italian-speaking clients. As a key member of our team, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and offering solutions in a timely and professional manner.Your primary responsibilities will include:Order...

  • Technical Support Specialist with German/Customer Service Agent with German

    1 tydzień temu

    Kraków, Lesser Poland Capita Pełny etat

    Technical Support Specialist with German/Customer Service Agent with GermanTechnical Support Specialist with German/Customer Service Agent with GermanApply remote type Office Based locations Krakow posted on Posted 30+ Days Ago job requisition id 10094957Becoming a Technical Support Specialist with German/Customer Service Agent with German at Capita:As a...

  • Customer Service Agent I

    1 tydzień temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Join Ecolab's call center in Krakow, and become part of a dynamic team that loves their work and enjoys each other. As a respected Customer Service Agent, use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolab's products. As a team, we strive to exceed our objectives to help drive greater...