Global Head of Omnichannel Platform

1 tydzień temu

Warszawa, Mazovia, Polska Triumph International Pełny etat

Triumph is one of the world's largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph and sloggi. Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well as via several own online shops. The Triumph Group is a member of the amfori Business Social Compliance Initiative (amfori BSCI).

Our IT Department in Warsaw, Poland is looking for a:

Global Head of Omnichannel Platform

(f/m/d) (100 %)

The Global Head of Omnichannel Platform leads the development and management of Triumph's global omnichannel platform, creating seamless customer experiences across e-commerce, retail stores, mobile apps, ePOS systems, and customer service. This role oversees a global team of information technology professionals, driving innovation and ensuring an integrated experience for our customers across all regions.

Roles and Responsibilities:

  • Design, build, and enhance Triumph's Direct-to-Consumer platform to support global scalability, flexibility, and future growth.
  • Deliver consistent customer experiences across all channels, leveraging a headless architecture to support localized interfaces with a unified global backend.
  • Build, lead and develop global teams of software engineers, architects, and solution managers. Foster collaboration across regions (Europe, Asia, and Japan) to align with e-commerce, marketing, and retail goals.
  • Bridge technology teams and regional business units, ensuring platform solutions meet both global standards and local market needs. Work closely with marketing, e-commerce, and retail teams to drive a unified omnichannel strategy.
  • Identify opportunities for innovation, enhance platform capabilities, and stay ahead of industry trends to meet evolving consumer expectations.
  • Implement a scalable global architecture while allowing localized adaptations to meet specific market requirements, maintaining a consistent brand identity.
  • Manage the budget for platform initiatives and oversee relationships with external vendors, ensuring projects are delivered on time and within budget.

Your Ideal Profile:

  • You have a bachelor's degree in Computer Science or Information Technology, along with relevant experience in Software Engineering or Software Architecture. A master's degree or MBA is preferred but not required.
  • You possess a minimum of 10 years of experience leading omnichannel or digital platform strategies, including e-commerce and retail.
  • You have a proven track record of building and managing global platforms with headless architecture.
  • You can successfully manage agile, cross-functional teams across multiple regions.
  • You have strong knowledge of consumer-focused technologies, including ePOS systems, mobile apps, and backend services.
  • You possess fluent verbal and written communication skills in English.
  • You demonstrate intercultural awareness and the ability to work effectively in diverse environments.
  • You have a strong business sense, are eager to learn, and are enthusiastic, self-motivated, and results-oriented.
  • You are a quick, analytical thinker who thrives in fast-paced environments.

Why should you join us?

  • You will have the opportunity to work with a leading brand in the fashion industry, recognized for its innovation and market leadership.
  • You will become part of a diverse, multicultural work environment that celebrates individuality and fosters a culture of inclusion and uniqueness.
  • You will enjoy the flexibility of the company's hybrid working policy, allowing you to balance your professional and personal life effectively.

If you are seeking a great opportunity to develop your career, please send us your CV in English by clicking on Apply.

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