GBM Clients Implementation Manager

3 tygodni temu

Warszawa, Mazovia, Polska TN Poland Pełny etat
About the Role

We are seeking a highly skilled GBM Clients Implementation Manager to lead implementations for larger and complex global clients.

Main Responsibilities:
  1. Lead GBM client implementations as the primary point of contact, managing all aspects of the implementation process in collaboration with the Account Manager.
  2. Ensure timely and efficient implementation of clients in agreed markets to accelerate revenue capture, prioritizing tasks and coordinating with local teams.
  3. Collaborate closely with the Commercial Team to support RFP client meetings, ensuring alignment with client needs and organizational objectives.
  4. Support with deal pricing preparation and development of a preliminary implementation plan, ensuring seamless integration and execution of proposed solutions.
  5. Conduct effective communications across all stakeholder levels, influencing and guiding clients through complex implementation processes.
  6. Develop and apply implementation best practices, establishing standards, processes, templates, and tools to drive efficiencies and track relevant metrics.
  7. Oversee initial client technology setup and provide support for client demos and training during the implementation process.
Requirements:
  1. Proven experience in Client facing role preferably in a global matrix organization.
  2. Strong project management skills with the ability to prioritize and execute tasks effectively.
  3. Excellent communication and interpersonal skills, with a track record of influencing stakeholders at all levels.
  4. Excellent presentation skills, with the ability to communicate ideas clearly and effectively to diverse audiences.
  5. Ability to work collaboratively with cross-functional teams, including Client Services and Commercial Teams.
  6. Strong analytical skills.
  7. Proficiency in English.
What Sets You Apart:
  1. Strong problem-solving skills with a proactive approach to identifying and remediating implementation issues.
  2. Ability to foster a “one team” experience for clients, ensuring seamless collaboration with internal teams.
Why Work with Us:
  1. We help you be your best through professional development opportunities, interesting work, and supportive leaders.
  2. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
  3. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

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