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IT Support Specialist
2 miesięcy temu
technologies-expected :
Microsoft365
Jira
Confluence
Azure
about-project :
Our mission is to understand every person as accurately as possible from all available data. To predict behaviors. To make the right choices. Discover More About Our Innovative Solutions here: Synerise - Behavioral Data Infrastructure Driven by AI and here: BaseModel.AI | Apply science to behavioral data. Automatically.
Currently, we are looking for a new IT Support Specialist to join our brave and brilliant Synerise Team.
responsibilities :
Microsoft365 Administration and Support: Manage Teams, Outlook, SharePoint, and InTune,
Azure AD (Entra ID): Handle user accounts, MFA, and group roles,
Atlassian Tools: Support Jira, Jira Service Desk, and Confluence,
Laptop Servicing: Oversee onboarding, offboarding, and maintenance,
User Training and Documentation: Conduct training sessions and create documentation,
Incident and Problem Management: Respond to incidents, perform root cause analysis, and collaborate on solutions.
requirements-expected :
At least 2 years in a similar support role,
Good knowledge of Microsoft365 digital workplace and Atlassian products,
The ability to work flexible, being self-responsible and success-commited person,
Motivation to develop yourself and acquire new knowledge,
Solving problem skills and client facing skills,
Eagerness to visit our Warsaw office at least 2-3 times a week to support internal customers.
offered :
Chance to growin both engineering and inter-personal aspects,
Have a significant impact on our IT support area and the opportunity to implement improvements,
Being a member of team of people that focuses on relationships and a good atmosphere,
A chance to take part in building a strategic and ambitious Big Data-related products used by international top clients from various fields.
benefits :
sharing the costs of sports activities
private medical care
remote work opportunities
flexible working time
fruits
integration events
