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Endpoint Engineer/ IT Specialist
5 dni temu
Possess a minimum of 3 years of experience in client service, desktop and mobile engineering, and package management.
Hold a Bachelor’s degree from an accredited institution, focusing on Technology, Computer Science, or a related field.
Have prior exposure to configuration tools such as System Center Configuration
Management/Microsoft Configuration Management (SCCM/MECM), InTune, and JAMF, Autopilot
Knowledge about servers is an advantage
English B2/ C1
,[Design, set up, and oversee the management of configuration management frameworks., Develop configuration profiles tailored to effectively oversee our users and business operations., Collaborate with support teams to bolster their comprehension of endpoint engineering issues and drive improvement., Employ best programming practices to troubleshoot and address incidents and problems., Offer instruction and guidance to clients regarding current technology and corporate protocols., Inform clients about innovative technologies and methodologies to foster technology adoption., Empower clients by advocating self-service portals for their use., Enhance the overall technology experience by managing user expectations., Foster and uphold service level agreements with local and remote technology service providers., Craft comprehensive project plans for overseeing projects of varying scales., Remain accessible for escalations concerning service-related matters., Display flexibility and readiness for both domestic and international travel., Swiftly identify and resolve technological issues., Develop and manage scripts to facilitate troubleshooting and issue diagnosis for support staff., Generate and circulate status reports to stakeholders.] Requirements: System Center Configuration Manager, SCCM, MECM, Intune, JAMF, Autopilot, Servers Additionally: International projects, Private healthcare, Sport subscription.
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