ServiceNow ITSM Architect

responsibilities :
Model, develop and document robust solutions, focusing on IT Service Management (ITSM) component utilizing ServiceNow platform
Ability to develop data modeling and design
Translate user and architectural requirements into secure, well-tested implementations
Develop detailed technical design, including outlining the architecture, workflows, and configurations of ServiceNow solutions in area of ITSM
Overlook full SDLC to develop, unit-test, deploy, maintain codebases and peer review code changes
Define and detail overall platform architecture of ServiceNow and on-prem systems with architects from other areas within organization
Remain up-to-date on industry trends, share knowledge among teams, abide by industry best practices and ensures technical governance and policies are being adhered to
Work collaboratively with Business Process Analysts and development teams across multiple time zones and locations

requirements-expected :
Master's Degree in the field of Information Technology or comparable field of study
Personality: able to work in a team, outgoing, flexible, communicative, and assertive
Independent and goal-oriented working style
Several years of professional experience in IT, preferred in the area of ServiceNow (in domain separated instances) as a consultant/administrator role
Experience with data modeling design and architecture
Very good knowledge of ServiceNow ITSM, ITIL and IT administration, in-depth knowledge of software, hardware, and system technology, certifications in ITIL and/or TOGAF would be an advantage
Very good knowledge of English, German would be a plus

offered :
Benefits:
We would like to offer you number of amenities for you and your loved ones.
Work #LikeABosch:
Contract of employment and a competitive salary (together with annual bonus)
Flexible working hours with home office after the pandemic as well
Referral Bonus Program
Copyright costs for IT employees
Canteen in the office with co-financed lunches
Grow #LikeABosch:
Complex environment of working, professional support and possibility to share knowledge and best practices
On-going development opportunities in a multinational environment
Broad access to professional trainings, conferences and webinars
Language courses
Live #LikeABosch:
Private medical care and life insurance
Multisport card and sports teams
Number of benefits for families (for instance summer camps for kids)
Non working days on the 24th and 31st of December
Discounts for Bosch products

benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
corporate products and services at discounted prices
integration events
preferential loans
coffee / tea
leisure zone
employee referral program
charity initiatives
family picnics
Massage services at the office
Lawyer consultation
Summer and winter activities for children
karta lunchpass
kafeteria