Customer Care Specialist
3 dni temu
Customer Care Specialist (German speaking) Miejsce pracy: Warszawa Your responsibilities Make a difference by offering human support to our customers, connecting directly with organizers who are gathering support from their communities, and generous donors who impact the success of each cause
Work in a dynamic environment, where you’ll need to be resourceful, creative, adaptable, and solution focused
Help our customers to successfully transfer raised funds to their bank accounts, coach them to succeed through their fundraising experience, and help them navigate tricky troubleshooting scenarios - all through some of the most exciting and tough moments of their lives
Provide support via live chat and email, and passionately champion customer feedback to improve the GoFundMe experience
Our requirements C1 fluency or higher in English required
C1 fluency or higher in German required
Metric and goal driven - We set high standards so we can provide a human and effortless experience to our customers. You enjoy challenging yourself and holding yourself accountable to reaching targets
Customer Centric - You care about the experience our customers have and understand the impact you have on their GoFundMe experience.
Compassionate - Are you someone who truly cares about people and wants to help them? Are you emotionally intelligent and can adjust your approach based on the customer’s situation?
Adaptable - You enjoy being part of a growing organization. You thrive under new challenges and in an ever-evolving environment
Effective communicator - You’ll be in constant contact with our customers via different communication channels, will need to be a strong writer and someone that is able to confidently use communication as a tool to address our customers’ needs.
Tech-Savvy - Are you comfortable working in an online space, learning new tools quickly, and troubleshooting tech-issues?
Critical, solution-minded thinker - Can you identify potential challenges, trends, and propose solutions? Everyone owns the success of our team
Attention to detial - Did you notice "detail" is misspelled?
Resourceful - Are you able to research independently, organize your resources effectively and discover creative solutions to challenges you may encounter?
What we offer Market competitive pay, based on project scope, experience and other factors
Your work has a real purpose and will help change lives on a global scale
You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together
We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose
We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead
Join us The GoFundMe team is searching for an independent contractor in Warsaw to work on assignments as a Customer Care Specialist I (Contract). In this dynamic role, you will be required to operate at an impeccable level of consistency while assisting, supporting, and resolving technical issues for our global base of campaign organizers, donors, and more. You will need to work independently and manage your schedule so you can adhere to internal SLAs and respond to customers in a timely and effective manner.
GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.
GoFundMe Want to help us, help others? We’re hiring
GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.
Global Data Privacy Notice for Job Candidates and Applicants:Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.Learn more about GoFundMe:For recent company news and announcements, visit our Newsroom.
-
Customer care specialist with german
2 miesięcy temu
Warsaw, Polska LeasingTeam Group Pełny etatLeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®,...
-
Customer care specialist with german
4 tygodni temu
Warsaw, Polska LeasingTeam Group Pełny etatLeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®,...
-
Customer care specialist with german
4 tygodni temu
Warsaw, Polska LeasingTeam Group Pełny etatLeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®,...
-
Customer Care Specialist with Czech
4 tygodni temu
Warsaw, Polska Boston Scientific Pełny etatAdditional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the...
-
Customer Care Specialist with Czech
1 miesiąc temu
Warsaw, Polska Boston Scientific Pełny etatAdditional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the...
-
Customer Care Specialist with Czech
4 tygodni temu
Warsaw, Polska Boston Scientific Pełny etatAdditional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the...
-
Customer Care Specialist with Czech
4 tygodni temu
Warsaw, Polska Boston Scientific Pełny etatAdditional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the...
-
Customer Care Specialist with Czech
4 tygodni temu
Warsaw, Polska Boston Scientific Pełny etatAdditional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest...
-
Customer Care Specialist with Czech
1 miesiąc temu
Warsaw, Polska Boston Scientific Pełny etatAdditional Locations: N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest...
-
Customer Care Specialist
1 miesiąc temu
Warsaw, Polska GoFundMe Pełny etatWant to help us, help others? We’re hiring! GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe, a leading nonprofit fundraising software company that enables...
-
Customer Care Specialist with Bulgarian
1 miesiąc temu
Warsaw, Polska Instytut Rozwoju Kapitału Ludzkiego Sp. z o.o. Pełny etatAre you fluent in Bulgarian and English? Fantastic! If you value flexibility, enjoy diverse responsibilities, and dream of being part of a global team, then this role is tailor-made for you! Position: Customer Care Specialist with BulgarianLocation: Warsaw, MokotówWorking Mode: On-site What we're looking for:Fluent in Bulgarian (C1)Proficient...
-
Customer Care Specialist with Bulgarian
4 tygodni temu
Warsaw, Polska Instytut Rozwoju Kapitału Ludzkiego Sp. z o.o. Pełny etatAre you fluent in Bulgarian and English? Fantastic! If you value flexibility, enjoy diverse responsibilities, and dream of being part of a global team, then this role is tailor-made for you! Position: Customer Care Specialist with BulgarianLocation: Warsaw, MokotówWorking Mode: On-site What we're looking for:Fluent in Bulgarian (C1)Proficient...
-
Customer Care with Polish and Spanish
4 tygodni temu
Warsaw, Polska EWL Pełny etatEvery year, over 170 million people change their jobs and country of residence. EWL is at the heart of this change, conducting tens of thousands of recruitments throughout the year. We operate in Poland, the Czech Republic, Romania, Germany, the Netherlands, Lithuania, and Colombia, with plans for further expansions. We aim to revolutionize the international...
-
Customer Care with Polish and Spanish
2 miesięcy temu
Warsaw, Polska EWL Pełny etatEvery year, over 170 million people change their jobs and country of residence. EWL is at the heart of this change, conducting tens of thousands of recruitments throughout the year. We operate in Poland, the Czech Republic, Romania, Germany, the Netherlands, Lithuania, and Colombia, with plans for further expansions. We aim to revolutionize the international...
-
Junior Customer Care Specialist with Czech or Slovak
4 tygodni temu
Warsaw, Polska Westwing Home & Living Pełny etatJOIN OUR TEAM Junior Customer Care Specialist is the person responsible for customer care via the various channels of (telephone, email, and messenger). This position requires communication skills, empathy, solution-finding skills, and good planning and task management. It is essential to have fluency in Czech/Slovak. WHAT YOU'LL DO • respond...
-
Customer care representative with Polish 1
1 tydzień temu
Warsaw, Polska Foundever Pełny etatCustomer care representative with Polish 1 Req ID#: 386909 Warsaw, Poland, PL Job Description: About UsFoundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions,...
-
Customer Care Intern
4 tygodni temu
Warsaw, Polska Boston Scientific Pełny etatPurpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most...
-
Customer Care Intern
1 miesiąc temu
Warsaw, Polska Boston Scientific Pełny etatPurpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most...
-
Customer Care Intern
4 tygodni temu
Warsaw, Polska Boston Scientific Pełny etatPurpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most...
-
Customer Care Intern
4 tygodni temu
Warsaw, Polska Boston Scientific Pełny etatPurpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of...
