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C2C Collections Process Expert
4 miesięcy temu
We work in a hybrid model Recruitment process for this position and onboarding trainings are conducted online.
At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology . We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.
We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
What have we prepared for you? A lot of benefits:
Flexible working hours.
Equipment package for home office.
Private medical care and life insurance with ability to buy additional packages (e.g., dental care, senior care, oncology) on preferential terms.
Access to Capgemini Helpline with possibility to chat with therapists.
Bonuses for recommending your friends to Capgemini.
Access to Inspiro app with rich audiobooks database.
Access to our NAIS benefit platform ( 40+ options available: Netflix , Spotify , Multisport , cinema tickets, etc.).
Personal and professional development:
70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platform.
Platform with free access to Pluralsight , TED Talks , Coursera materials and trainings.
Free access to Udemy Business account with ability to use during and outside working hours.
Transparent performance management policy.
Our legendary atmosphere:
We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.
No official dress-code.
Various communities : OUTfront, Women@Capgemini, Foreigners Community, and more.
Day off for volunteering.
Ability to implement world-changing initiatives thanks to our Grant Program.
Strong experience in collections area.
Fluent command of English.
Common use of Microsoft Office software applications, in particular Excel.
Good Customer Service skills and client-focus attitude.
First experience in people management e.g. as team coordinator / team leader deputy.
We work in a hybrid model Recruitment process for this position and onboarding trainings are conducted online.
At Capgemini, we're proud to be a global leader in working with companies to transform and manage their business by harnessing the power of technology . We are guided everyday by the purpose of unleashing human energy through technology for an inclusive and sustainable future.
We are a responsible and diverse organization, with a strong 55-year heritage and deep industry expertise. We are trusted by our clients to address the entire breadth of their business needs — from strategy and design to operations. Our actions are fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
What have we prepared for you? A lot of benefits:
Flexible working hours.
Equipment package for home office.
Private medical care and life insurance with ability to buy additional packages (e.g., dental care, senior care, oncology) on preferential terms.
Access to Capgemini Helpline with possibility to chat with therapists.
Bonuses for recommending your friends to Capgemini.
Access to Inspiro app with rich audiobooks database.
Access to our NAIS benefit platform ( 40+ options available: Netflix , Spotify , Multisport , cinema tickets, etc.).
Personal and professional development:
70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platform.
Platform with free access to Pluralsight , TED Talks , Coursera materials and trainings.
Free access to Udemy Business account with ability to use during and outside working hours.
Transparent performance management policy.
Our legendary atmosphere:
We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.
No official dress-code.
Various communities : OUTfront, Women@Capgemini, Foreigners Community, and more.
Day off for volunteering.
Ability to implement world-changing initiatives thanks to our Grant Program.
,[Ensures the delivery of a high quality, customer focused service on a daily basis to the client in accordance with agreed Service Level Agreements., Responsible for leading, motivating and assigning work to a small team., Ensures quick resolution by the Credit Control Team of issues and escalated items., Manages a complex AR portfolio, negotiates and implements payment solutions with clients., Regularly assess all credit management controls and procedures for change and improvement.] Requirements: Excel Additionally: Sport subscription, Private healthcare, International projects, Free coffee, Modern office, Bike parking, No dress code, Free parking, Playroom, In-house trainings.
