Account Manager @ Luigis Box

4 dni temu

Warsaw, Polska Luigis Box Pełny etat

We are constantly increasing the number of customers in Poland, we want to make sure that we build long-lasting and strong relationships through account manager role.
Be part of it and focus on account management in the Polish region and establish great business relationships.
Start: Q3 2024
Fully remote
B2B contract
Compensation: fixed base from 2,000€ and commissions, stated as an invoiced amount
Benefits for you You will sell one of the best Search SaaS solutions on the market – proven market fit
Recognition by Gartner Market Guide for Digital Commerce Search 2022 among other ~20 top solutions (Algolia, Bloomreach, etc.)
Recognition by Deloitte CE Technology Fast 50 as one of the leading technology companies in 2022
G2 results against other market leaders: the highest scored in the subcategory: E-Commerce Easiest to Use in E-Commerce Search software in 2022
Tasks and responsibilities Your target is Net Retention (>110%) and Gross Retention (>90%) on existing and newly onboarded customers on the Polish market
Maintain strong relationship with existing and newly onboarded clients
Understand client needs, objectives, and challenges to provide tailored solutions with added value for the customer
Collaborate closely with clients and Luigi’s Box’s team to co-create account-specific strategies that align with their e-commerce goals
Identify and manage opportunities for upselling or cross-selling additional services or features to existing clients
Contract negotiations (upsells, cross-sells, renewals)
Deep-dive into the Luigi’s Box product and it’s application for the e-commerce clients
Foster strong relationships also with internal teams, including sales, product development, and support, to ensure a great customer experience
Maintain solid data quality in CRM, focus on actionable & relevant information
Your skills and experience 2+ year of account management quota-carrying experience in the Polish market
Customer-focused mindset with a passion for delivering exceptional service
Outstanding communication, interpersonal, and negotiation skills
Have a great time-management in organising your tasks
Excellent written and spoken Polish communication skills, at C2 level
Solid English communication skills, at B1-C1 level
Experience with Polish e-commerce segment is an advantage
Familiarity with CRM systems, as Hubspot
Benefits – Why join Luigi’s Box You will sell one of the best Search SaaS solutions on the market – proven market fit
Recognition by Gartner Market Guide for Digital Commerce Search 2022 among other ~20 top solutions (Algolia, Bloomreach, etc.)
Recognition by Deloitte CE Technology Fast 50 as one of the leading technology companies in 2022
G2 results against other market leaders: the highest scored in the subcategory: E‑Commerce Easiest to Use in E‑Commerce Search software in 2022
E‑commerce Germany Awards – Best Analytics Tool
Possibility to define the role and processes
Become a part of a fast growing company in the trendy SaaS segment
Working with top e-commerce accounts in Poland and other countries
working with the top rated product within your segment (E-commerce Search) in Europe (G2)
Luigi’s Box is a startup with a working product and paying customers, which means working for a stable company that will be here for the long run
Meet your team You will be part of a European Business Development team headed by a Sales leader deeply experienced in the e-commerce and product search area. Mentoring, mutual support, and feedback are part of our culture. Currently, we are a team of ~90 people, (team of ~15 professionals in Poland). We prefer to run efficiently, so we listen to your ideas and you can influence our processes.
,[] Requirements: Tools: .

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