Junior On-site Support Administrator

4 tygodni temu

Warsaw, Polska ERGO Technology & Services S.A. Pełny etat

Junior On-site Support Administrator Miejsce pracy: Warszawa Your responsibilities preparing and, as local administrator, supporting the user workspace in a multiuser office building
supporting the customer request through ticketing system (SCCD)
preparing, installing, issuing and replacing equipment for employees (workstations, laptops, IP telephones, mobile telephones, tablets)
diagnosing, servicing and maintaining equipment in the office, reporting to external service if necessary
recording equipment in the SCCD system
troubleshooting systems and software
supporting Windows, MacOS, Android, iOS (installation, configuration, troubleshooting)
troubleshooting network issues with the support of tools and network support team
Our requirements fluent Polish
communicative English skills (spoken and written)
secondary technical education school (computer science or related)
knowledge of Windows, macOS, Android, iOS
basic skills of testing, diagnosing and servicing hardware (workstations, laptops, printers)
knowledge of network issues and tools to help solve network problems
basic knowledge of TCP/IP, DHCP, DNS, Active Directory, GPO
attention to detail and good problem-solving skills
commitment, willingness to develop
ability to work in a team
What we offer Let’s be healthy – being healthy is crucial to every area of our lives. As an employer, we believe it is one of the elements that enhance productivity and teamwork. Medical package coverage, co-financing a sports card, and numerous sports sections – these are some of the benefits that help our employees to stay in good shape.
Let’s be balanced – work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours and the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.
Let’s be smart – to support the development of our employees, we organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.
Let’s be responsible – we believe that even small gestures can make a difference. Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.
Let’s be fun – there is nothing that boosts team spirit like joint sports activities and sharing passions. Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered
Let’s be diverse – our work environment is free of prejudice and exclusion. Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit
Benefits sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
integration events
employee referral program
charity initiatives
ERGO Technology & Services S.A. ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies' strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO's business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers' future needs.
Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".

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