![Worldline](https://media.trabajo.org/img/noimg.jpg)
Technical Support Agent
3 dni temu
technologies-optional :
Java
SQL
HTML
CSS
JavaScript
Eclipse
Git
responsibilities :
Monitor ticket queues and alerts to resolve issues
Receive and reply to support requests through Helpdesk application and telephone.
Provide timely response, meeting defined service level agreements and internal support KPI and ensuring resolution to all reported issues
requirements-expected :
Strong customer service skills
Previous experience as a Technical Support Agent both onsite and/or remote
Fluent in English, both written and spoken
Interest in, or knowledge in programming (Java, SQL, HTML, CSS, JavaScript, Eclipse or Git) will be an asset
Previous experience of the payment industry
Takes ownership and responsibility for tasks you are assigned
offered :
At Worldline, you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
Work with inspiring colleagues and be empowered to learn, grow, and accelerate your career.
Private Medical Care.
Life insurance.
Lunch and Travel reimbursement.
Attractive bonuses.
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
extra social benefits
meal passes
holiday funds
employee referral program
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