Export Customer Service Specialist with Bulgarian

4 tygodni temu

Warsaw, Polska Solfinity sp. z o.o. sp.k. Pełny etat

Export Customer Service Specialist with Bulgarian Miejsce pracy: Warszawa Your responsibilities development of new sales opportunities in Europe mainly Bulgarian
proactive order management and fulfilment from creation to invoicing,
review of orders placed through our B2B platform, including communication and interaction, clarification of billing issues and resolution of warehouse issues,
adapting the offers to the needs of the partners,
competitive analysis and monitoring
acquisition of new business customers in the field of renewable energies (e.g. installers, resellers of services and products in the field of renewable energies, wholesalers),
work with the logistics team to ensure all documentation requirements are met and document flow is working,
building strong relationships with customers to ensure a great customer experience,
support continuous improvement initiatives,
monitoring of returns and credit/debit notes, claims management,
solve emerging problems with high speed and efficiency,
building and maintaining a positive company image
you will work proactively to ensure that all our goals are achieved.
Our requirements experience in customer service (at least 2 years),
understanding of logistics processes, that are key in the export sales proces
at least 3 years of experience in sales – with documented success – preferably in the field of renewable energies, photovoltaics or the technical industry (technical consulting expertise)
ability to operate sales support systems, experience in issuing sales invoices
experience with CRM systems,
excellent problem-solving and communication skills,
excellent organisational and prioritisation skills,
independence of action and "team player" attitude,
communicative Bulgarian and Polish skills at minimum B2+ level,
readiness for business trips,
valid category B driver's license,
very good knowledge of MS Office (especially MS Excel spreadsheets, Word – content creation)
possibility of stationary work from the office in Warsaw
What we offer positive impact of your work on the environment by supporting the development of the renewable energy industry
working in a young, dynamic and intensively developing industry
active participation in entering new markets and expanding the companies foot print in Europe and beyond,
development opportunities in a company that will grow rapidly in the coming years
an attractive base salary and an additional bonus depending on the goals achieved
flexible working atmosphere without micromanagement, flexibility at work
flexible home office arrangement
the opportunity to sell high quality products at competitive prices
all necessary tools such as telephone, computer etc.
support from marketing, technical department, design department and after-sales service department
Solacademy with numerous trainings for employees
Benefits sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
integration events
no dress code
Solfinity sp. z o.o. sp.k. At SOLFINITY, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within our Team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at SOLFINITY will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging.

If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.
Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".

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